[SOLVED] KB2763674 not install and Wudfhost error after update problem

D

Dave S

Contributor
Joined
Mar 21, 2016
Posts
345
Location
Weston.Massachusetts
New machi8ne for me. I am unable to get current on windows updates. I am running Vista 64 bit SP2.

Apotomatic uppdateas are configured. When the macine boots uop, I receive a message screen " Wudfhost.exe error after update.... etc"

When I run update, it spins and spins and spins.

I ran sfc /scannow and it reported some issues. I saved the log and it is big. I cannpot easily identify the corrupted file.

I will try to download, intall, and run sfcfix while awaiting a tresponse from you guys. You have helped me before and I am much appreciative.
 
I ran SFCFix and await your instructions. It does not appear to be helping us with identifying issues. I feel I cannot download updates without solving the Wudfhost.exe problem. Pleasen help.
 
While awaiting a response, I ran the SURT. I looked at the log and it looked to me like some changes were made. I then went to Windows update. I received a big list of updates to install-- lots of progress. But, there are 4 that keep failing kb2736416,kb2836940,kb2840629, and kb2861697. I tried installing them one at a time- no luck there either. And after reboot, I still get the message window saying "WUDFhost.exe has stopped working and was closed. When I check for updates, I do get updates to install , including the failed ones from before.

So, I am still having problems. I await your help.
 
Hi and welcome to Sysnative. Sorry for the delay. Please start with the following.

SFC Scan


  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Thanks. Please do the following.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
hecking System Update Readiness.
Binary Version 6.0.6002.23186
Package Version 25.0
2016-04-12 12:32
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 2393
No errors detected
Checking CoreOS key for repairing corruptions.
Winner version: 6.0.6002.18971.
Processor architecture: amd64.
Check key to be repaired: wcm://Microsoft-Windows-CoreOS?version=6.0.6002.18971&language=neutral&processorArchitecture=amd64&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers\metadata\elements\ComputerName
Recreated value: @_type.
Recreated value: @dataOnly.
Recreated value: @default.
Recreated value: @description.
Recreated value: @displayName.
Recreated value: @handler.
Recreated value: @legacyName.
Recreated value: @legacyType.
Recreated value: @migrate.
Recreated value: @scope.
Recreated value: @xsd:type.
Check key to be repaired: wcm://Microsoft-Windows-CoreOS?version=6.0.6002.18971&language=neutral&processorArchitecture=wow64&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers\metadata\elements\ComputerName
Recreated value: @_type.
Recreated value: @dataOnly.
Recreated value: @default.
Recreated value: @description.
Recreated value: @displayName.
Recreated value: @handler.
Recreated value: @legacyName.
Recreated value: @legacyType.
Recreated value: @migrate.
Recreated value: @scope.
Recreated value: @xsd:type.
 
Thanks. Please manually download and attempt to install the following update. Make sure to download NDP35SP1-KB2736416-x64.exe when prompted.
Download Security Update for Microsoft .NET Framework 3.5 Service Pack 1 on Windows XP, Windows Server 23, Windows Vista, and Windows Server 28 from Official Microsoft Download Center

If it fails to install please do the following.

Using the .NET Collect Utility

  1. Download collect.exe and save to your desktop.
  2. Go ahead and run the tool
  3. The utility creates a compressed cabinet of all the needed logs to %TEMP%\vslogs.cab.
  4. Please zip/attach to this post or if too large, send using a service such as SendSpace.
 
what is the path to vslogs.cab?

There is no C:\Temp and in c:\windows\temp there is no vslogs.cab I tried searching for vslogs.cab and nothing was found. I am either looking in the wrong place or the file did not get created.
 
Must work a little different on Vista. I do need you to re-attempt the install so that it fails and gets the logs current with the error. Then re-run the collect utility.

After it runs click your Start button and type %temp% in the search box and hit enter. This will bring you to the local temp directory for the current user. Sort the files by date and zip up all the files that are created/updated today.

Thanks.
 
I re[4/12/2016, 19:56:19] Action: Install patches...

[4/12/2016, 19:56:19] Entering Function: HotIron::Main::Run...

[4/12/2016, 19:56:19] (HotIron::Main::Run) new session
[4/12/2016, 19:56:19] Entering Function: HotIron::MetaData::CreateMetaData...

[4/12/2016, 19:56:19] (HotIron::ElementUtils::GetOptionalAttributeByName) Optional attribute was not specified - Removable
[4/12/2016, 19:56:19] (HotIron::ElementUtils::GetOptionalAttributeByName) Optional attribute was not specified - UseToDetermineApplicability
[4/12/2016, 19:56:19] (HotIron::Patches::Patches) patch NDP35SP1-KB2736416.msp added
[4/12/2016, 19:56:19] (HotIron::ElementUtils::GetOptionalAttributeByName) Optional attribute was not specified - LCIDHint
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[4/12/2016, 19:56:19] (HotIron::MetaData::CreateMetaData) exiting function/method

[4/12/2016, 19:56:19] (HotIron::MetaData::CreateMetaData) succeeded

[4/12/2016, 19:56:21] (HotIron::Main::CreateUi) Full UI Mode
[4/12/2016, 19:56:27] Entering Function: HotIron::CompositeInstaller::Install...

[4/12/2016, 19:56:27] (HotIron::CompositeInstaller::InstallMultiplePatches) about to install 1 patch(es)
[4/12/2016, 19:56:27] Entering Function: HotIron::CBaseMspInstaller::Install...

[4/12/2016, 19:56:27] Entering Function: HotIron::MspInstallerT::PerformMsiOperation...

[4/12/2016, 19:56:27] Action: Install patches (c:\1e1625fe318d0f2d2b1363e2e9bd26\NDP35SP1-KB2736416.msp) to Microsoft .NET Framework 3.5 SP1...

[4/12/2016, 19:56:27] (HotIron::MspInstallerT<class HotIron::ApplicablePatchPackages>::PerformMsiOperation) Calling MsiInstallProduct to apply patches {c:\1e1625fe318d0f2d2b1363e2e9bd26\NDP35SP1-KB2736416.msp} to product {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.
[4/12/2016, 19:56:27] (HotIron::CBaseMspInstaller::SetMsiLoggingParameters) Successfully called MsiEnableLog with log file set to C:\Users\robert\AppData\Local\Temp\Microsoft .NET Framework 3.5-KB2736416_20160412_195621368-Msi0.txt
[4/12/2016, 19:56:27] (HotIron::CMspExternalUiHandler::OnCommonData) langId = 0; codePage = 1252
[4/12/2016, 19:56:27] (HotIron::CMspExternalUiHandler::OnCommonData) langId = 0; codePage = 1252
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: INSTALL. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_SetRTM_ProductName_amd64_enu. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: AppSearch. Searching for installed applications]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_SystemFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_SystemFolder_x86.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_WindowsFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_WindowsFolder_x86.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: LaunchConditions. Evaluating launch conditions]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: FindRelatedProducts. Searching for related applications]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: ValidateProductID. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_AdminToolsFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_AdminToolsFolder_x86.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_AppDataFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_AppDataFolder_x86.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_CommonAppDataFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_CommonAppDataFolder_x86.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_CommonFilesFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_CommonFilesFolder_x86.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_DesktopFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_DesktopFolder_x86.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_ProgramFilesFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_ProgramFilesFolder_x86.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_ProgramFilesFolder2_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_ProgramFilesFolder2_x86.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_ProgramMenuFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_ProgramMenuFolder_x86.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_StartMenuFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_StartMenuFolder_x86.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_System16Folder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_System16Folder_x86.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_System64Folder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_System64Folder_x86.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_TempFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_TempFolder_x86.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_WindowsVolume_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_WindowsVolume_x86.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: WindowsFolder.21022.08.Microsoft_VC90_CRT_x64.RTM. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: WindowsFolder.21022.08.Microsoft_VC90_CRT_x86.RTM. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: WindowsFolder.21022.08.policy_9_0_Microsoft_VC90_CRT_x64.RTM. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: WindowsFolder.21022.08.policy_9_0_Microsoft_VC90_CRT_x86.RTM. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CostInitialize. Computing space requirements]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_ReserveNativeImageCost_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CA_ReserveNativeImageCost_x86.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: FileCost. Computing space requirements]
[4/12/2016, 19:56:28] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:28: CostFinalize. Computing space requirements]
[4/12/2016, 19:56:29] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:29: InstallValidate. Validating install]
[4/12/2016, 19:56:29] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:29: InstallInitialize. ]
[4/12/2016, 19:56:30] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:30: ProcessComponents. Updating component registration]
[4/12/2016, 19:56:30] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:30: GenerateScript. Generating script operations for action:]
[4/12/2016, 19:56:30] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:30: CA_CSD_GREEN_INSTALL_CMD_amd64_enu.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:30] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:30: CA_CSD_GREEN_MOF_CMD_amd64_enu.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:30] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:30: CA_CSD_GREEN_ROLLBACK_CMD_amd64_enu.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:30] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:30: MsiUnpublishAssemblies. Unpublishing assembly information]
[4/12/2016, 19:56:30] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:30: UnpublishFeatures. Unpublishing Product Features]
[4/12/2016, 19:56:30] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:30: SelfUnregModules. Unregistering modules]
[4/12/2016, 19:56:30] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:30: RemoveRegistryValues. Removing system registry values]
[4/12/2016, 19:56:30] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:30: RemoveFiles. Removing files]
[4/12/2016, 19:56:30] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:30: RemoveFolders. Removing folders]
[4/12/2016, 19:56:30] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:30: CreateFolders. Creating folders]
[4/12/2016, 19:56:30] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:30: InstallFiles. Copying new files]
[4/12/2016, 19:56:30] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:30: SchedXmlConfig. ]
[4/12/2016, 19:56:30] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:30: ExecXmlConfigRollback. ]
[4/12/2016, 19:56:30] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:30: ExecXmlConfigRollback. ]
[4/12/2016, 19:56:30] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:30: ExecXmlConfigRollback. ]
[4/12/2016, 19:56:30] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:30: ExecXmlConfigRollback. ]
[4/12/2016, 19:56:30] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:30: ExecXmlConfig. ]
[4/12/2016, 19:56:30] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:30: BindImage. Binding executables]
[4/12/2016, 19:56:30] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:30: WriteRegistryValues. Writing system registry values]
[4/12/2016, 19:56:30] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:30: CA_CSD_GREEN_INSTALL_RB_amd64_enu.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:31] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:31: CA_CSD_GREEN_MOF_amd64_enu.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:31] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:31: SelfRegModules. Registering modules]
[4/12/2016, 19:56:31] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:31: RegisterUser. Registering user]
[4/12/2016, 19:56:31] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:31: RegisterProduct. Registering product]
[4/12/2016, 19:56:31] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:31: MsiPublishAssemblies. Publishing assembly information]
[4/12/2016, 19:56:31] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:31: CA_InstallNativeImage_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:31] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:31: CA_ConfigureNativeImageCommit_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:31] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:31: CA_ConfigureNativeImageCommit_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:31] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:31: CA_ConfigureNativeImageCommit_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:31] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:31: CA_ConfigureNativeImageCommit_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:31] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:31: CA_ConfigureNativeImageCommit_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:31] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:31: CA_InstallNativeImage_x86.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:31] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:31: CA_ConfigureNativeImageCommit_x86.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:31] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:31: CA_ConfigureNativeImageCommit_x86.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:31] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:31: CA_ConfigureNativeImageCommit_x86.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:31] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:31: CA_ConfigureNativeImageCommit_x86.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:31] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:31: CA_ConfigureNativeImageCommit_x86.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:31] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:31: PublishFeatures. Publishing Product Features]
[4/12/2016, 19:56:31] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:31: PublishProduct. Publishing product information]
[4/12/2016, 19:56:31] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:31: CA_CSD_GREEN_INSTALL_amd64_enu.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[4/12/2016, 19:56:31] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:31: InstallExecute. ]
[4/12/2016, 19:56:31] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:31: ProcessComponents. Updating component registration]
[4/12/2016, 19:56:32] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:32: RemoveRegistryValues. Removing system registry values]
[4/12/2016, 19:56:32] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:32: CreateFolders. Creating folders]
[4/12/2016, 19:56:32] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:32: InstallFiles. Copying new files]
[4/12/2016, 19:56:33] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:33: ExecXmlConfigRollback. ]
[4/12/2016, 19:56:33] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:33: ExecXmlConfigRollback. ]
[4/12/2016, 19:56:33] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:33: ExecXmlConfigRollback. ]
[4/12/2016, 19:56:33] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:33: ExecXmlConfigRollback. ]
[4/12/2016, 19:56:33] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:33: ExecXmlConfig. ]
[4/12/2016, 19:56:34] (HotIron::CMspExternalUiHandler::UiHandlerRecord) Returning IDOK. INSTALLMESSAGE_ERROR [Error 25541.Failed to open XML file c:\Windows\Microsoft.NET\Framework64\v2.0.50727\CONFIG\web_hightrust.config, system error: -2147024786]
[4/12/2016, 19:56:34] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:56:34: Rollback. Rolling back action:]
[4/12/2016, 19:56:35] (HotIron::MspInstallerT<class HotIron::ApplicablePatchPackages>::PerformMsiOperation) Patch (c:\1e1625fe318d0f2d2b1363e2e9bd26\NDP35SP1-KB2736416.msp) install failed on product (Microsoft .NET Framework 3.5 SP1). Msi Log: Microsoft .NET Framework 3.5-KB2736416_20160412_195621368-Msi0.txt
[4/12/2016, 19:56:35] (HotIron::MspInstallerT<class HotIron::ApplicablePatchPackages>::PerformMsiOperation) MsiInstallProduct returned 0x643
[4/12/2016, 19:56:35] Entering Function: HotIron::MspInstallerT::Rollback...

[4/12/2016, 19:56:35] (HotIron::MspInstallerT<class HotIron::ApplicablePatchPackages>::Rollback) exiting function/method

[4/12/2016, 19:56:35] (HotIron::MspInstallerT<class HotIron::ApplicablePatchPackages>::Rollback)


[4/12/2016, 19:56:35] Action complete. Log File: C:\Users\robert\AppData\Local\Temp\Microsoft .NET Framework 3.5-KB2736416_20160412_195621368-Msi0.txt

[4/12/2016, 19:56:35] (HotIron::MspInstallerT<class HotIron::ApplicablePatchPackages>::PerformMsiOperation) exiting function/method

[4/12/2016, 19:56:35] (HotIron::MspInstallerT<class HotIron::ApplicablePatchPackages>::PerformMsiOperation) failed and rolled back

[4/12/2016, 19:56:35] (HotIron::CBaseMspInstaller::Install) PerformMsiOperation returned 0x643
[4/12/2016, 19:56:35] (HotIron::CBaseMspInstaller::Install) exiting function/method

[4/12/2016, 19:56:35] (HotIron::CBaseMspInstaller::Install) PerformMsiOperation returned 0x643

[4/12/2016, 19:56:35] (HotIron::CompositeInstaller::Install) Composite Installer is reporting 0x80070643 - Fatal error during installation.
[4/12/2016, 19:56:35] (HotIron::CompositeInstaller::Install) exiting function/method

[4/12/2016, 19:56:35] (HotIron::CompositeInstaller::Install) Fatal error during installation.

ran the update; it failed. Itr told me where the log file was. I will attach it and then runn collect again
 
Thanks. Can you look in your temp directory (C:\Users\robert\AppData\Local\Temp) and zip/attach the following two logs as well?

VSSetupEvents.txt
CBS.log
 
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