I've been trying to help you 81 year old dad with Corrupted Windows Update for the past 10 months.

JonTessG

New member
Joined
Apr 20, 2020
Posts
1
... Please help fix his Windows 10 computer.
I downloaded and ran the SFCFix app. Logs have been provided.
The computer is a i5 with 16GB ram and plenty of space.
Please tell me if there is anything else I can send.
Thanks in advance.
 

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I would perform a windows recover "Reset This PC" keeping all data......from the settings menu, then recovery on the left side, then select keep all data.
 
Hi!

The HDD needs to be tested for bad sectors prior to doing anything:

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:


  • Download the portable version of GSmartControl and save it on your Desktop;
  • Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
  • Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
  • You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
  • Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
  • Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  • Please note: If the SMART Status reads: Unsupported, stop and let me know.
    info_failing.png
 

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