Hotmail now has made another "improvement" and messed up our contacts list. Oodles of complaints have been sent to Hotmail's help site. Some of us cannot access our contact list at all. Some of us cannot add names to our contact list. Some of us cannot add names to a particular category of our contact list. The solutions that they offer do not work as shown by the myriad of responses of users. Most say that they will change to another email provider. Do you know what's going on and would Hotmail listen and get back to its former working method?
In this excerpt from Answercast #50
, I look at the possibility that Hotmail might roll back recent updates and go back to an old version.
[h=2]Hotmail improvements[/h] I don't have a solution for this particular problem. I do not know what's going on... in the specific sense of what's going on with contacts.
I will say this: my experience with Hotmail (in the last nine years that I've been doing this) tells me a couple of things:
- One is no, they're not gonna move backwards.
- Hotmail only moves forwards.
They will fix things... eventually. Typically not as quickly as people would like. But when something is this broken... if it's because of a feature addition or because of a change that Hotmail is making as they move forward, they're not gonna roll back:
- They're not going go back to a previous version of Hotmail.
- They're not going go back to previous versions of the contacts list.