[SOLVED] IRQL BSODs. FIX: AMD Ryzen 5 3600 CPU was defective. AMD sent me a new one.

S

suifong

New member
Joined
Sep 24, 2019
Posts
3
CPU：AMD Ryzen 5 3600
Motherboard：Asus ROG CROSSHAIR VI HERO
Graphics：Gigabyte RX580 Gaming 8G
Ram：Micron Ballistix Sport lt 3200 8G*2
Storage：Micron Crucial MX500 500GB SATAⅢ
Power Supply：Seasonic focus+ gold 550w

I have BSoDs too and it have so many different error message

Like
kernel auto boost lock acquisition with raised irql
apc index mismatch
kernel security check failure
page fault in nonpaged area
system service exception
irql not less or equal

My issue like this article
(Receiving BSOD'S usually when the system is fairly idle - what i mean is it never happens during gaming)

https://www.reddit.com/r/AMDHelp/comments/czih3g
 
Hi. . .

Believe it or not, an idle Windows system can turn out to be some of its busiest and active times. For example, there are certain Windows system jobs that wait on purpose for an idle system before beginning its run. Windows performs major housekeeping activities when the system is idle, etc...

For info, ntoskrnl.exe is the Windows kernel and is listed in the dump or is listed as the cause of a BSOD as a default of sorts. ntoskrnl can never be the actual cause of a system BSOD crash.

Please run through the BSOD Posting Instructions that @x BlueRobot posted about and attach the resulting zip file to your next post so that we may try to help you.

Regards. . .

jcgriff2
 
I had been sent back my CPU to AMD Authorized Distributors in my country the day before yesterday
The engineer has contacted me today
They find the CPU has some problem(It was defective)
They will change a new CPU for me

Thank your guys for assistance
 
suifong said:
I had been sent back my CPU to AMD Authorized Distributors in my country the day before yesterday
The engineer has contacted me today
They find the CPU has some problem(It was defective)
They will change a new CPU for me

Thank your guys for assistance
Click to expand...
Do you have to install the new CPU yourself or will a local shop be doing that?

Good luck to you!

Regards. . .

jcgriff2
 
I have received a new CPU today
Everything works fine after the new CPU is installed on the computer
There is no longer a random BSoD problem

Thank your guys for assistance
 
Thanks for informing us, glad you managed to get the problem resolved. I've marked this thread as solved for you.
 
suifong said:
I have received a new CPU today
Everything works fine after the new CPU is installed on the computer
There is no longer a random BSoD problem

Thank your guys for assistance
Click to expand...
That is great news!

Good luck to you.

Regards. . .

jcgriff2
 

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