Internet Explorer 11 / Win 8.1 Update 1

Smromy · Jun 3, 2014

I can not get IE 11 to run. When I try to open it then it starts and comes up with a window that says "Internet Explorer has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

I have to click the close program button several times while it "searches" for a solution. None is ever found.

I have run the program that creates the CBS.log and it shows no errors.

I prefer other browsers, Chrome and Firefox do work, however some applications require IE.

Any ideas?

jcgriff2 · Jun 4, 2014

Hi -

Try some of these troubleshooting items from Microsoft for IE11 -

Regards. . .

jcgriff2

Smromy · Jun 4, 2014

Thanks. Turns out it was an extension. It runs fine without any loaded. Now I just need to figure out which one is causing the problem.

Again, thanks for your prompt response!

jcgriff2 · Jun 5, 2014

You're welcome.

Thanks for posting back.

Regards. . .

jcgriff2

Go The Power · Jun 5, 2014

Hi smromy

If you want a hand narrowing down on your browser extensions pease download Autoruns Here launch autoruns let the Everything tab fully load then click on file -> save -> choose save as text

Upload the file to your next reply

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Internet Explorer 11 / Win 8.1 Update 1

Smromy

New member

jcgriff2

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

Smromy

New member

jcgriff2

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

Go The Power

Senior Administrator, Windows Update Expert, Contributor

Internet Explorer 11 / Win 8.1 Update 1

Smromy

New member

jcgriff2

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

Smromy

New member

jcgriff2

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

Go The Power

Senior Administrator, Windows Update Expert, Contributor

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)