my laptop had upgrade to windows 8.1(version 6.3 build 9600) recently.
after i finish installing all the required software and upgrades the problem pop-up.
the IE 11 can not be open and there is no response at all after starting the program, no session running in the background neither.
Some program like Adobe Reader popup the "bad image" error on starting up telling that C:\windows\system32\ieframe.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your administrator or the software vendor for support. Error status 0x000007b.
i tried to repair the corrupted file with SFCfix but did not succeed.
it would be much appreciated if i could get the problem solved here.
log as below:
Code:
SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-07-08 19:41:21.608
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.
AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.0.9600.18350_none_4b666a746f7b0bf5\iertutil.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.0.9600.18350_none_ef47cef0b71d9abf\iertutil.dll
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.0.9600.18350_none_47ec4ccaa0a85268\jscript9.dll
CORRUPT: C:\Windows\winsxs\wow64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.0.9600.18350_none_5240f71cd5091463\jscript9.dll
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.18350_none_68652cba9115e4fb\ieframe.dll
CORRUPT: C:\Windows\winsxs\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.18350_none_72b9d70cc576a6f6\ieframe.dll
CORRUPT: C:\Windows\winsxs\amd64_system.web_b03f5f7f11d50a3a_4.0.9600.18569_none_752297a8a81a8ddb\System.Web.dll
CORRUPT: C:\Windows\winsxs\x86_system.web_b03f5f7f11d50a3a_4.0.9600.18569_none_bccfce7fbc96b6e1\System.Web.dll
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 8
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-07-08 19:56:56.361
----------------------EOF-----------------------
Hey, I had a somewhat similar problem sometime back. 3 things that should work.
If you have your Windows 8.1 on a USB or CD or something, running it and clicking repair fixes the corruptions. If you don't have one, creating a bootable USB is pretty easy and straight forward.
You could refresh your windows (I honestly dislike this, you end up back at windows 8, redownloading all the updates just to get back to 8.1)
The one I honestly recommend and has helped me out of numerous jams is using the tweaking.com Window's repair all in one. Its totally free, and I've seen it work wonders.
[url]http://www.tweaking.com/
[/URL]
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
Right-click on the Start
button and select Command Prompt (Admin)
When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
Dism /Online /Cleanup-Image /RestoreHealth
When DISM finishes scanning your component store, zip up and attach your CBS log to your next post:
C:\Windows\Logs\CBS\CBS.log
If the zip file is larger than 8MB, please use a file sharing service such as OneDrive, DropBox, SendSpace, etc. and include the link with your reply.
i had done all the steps exactly the same as told:
the log from SFCfix as below:
Code:
SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-07-15 16:37:29.989
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\jiy8szh\Desktop\SFCFix.zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\x86_system.web_b03f5f7f11d50a3a_4.0.9600.18569_none_bccfce7fbc96b6e1\system.web.dll
Successfully took permissions for file or folder C:\Windows\WinSxS\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.0.9600.18350_none_ef47cef0b71d9abf\iertutil.dll
Successfully took permissions for file or folder C:\Windows\WinSxS\wow64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.0.9600.18350_none_5240f71cd5091463\jscript9.dll
Successfully took permissions for file or folder C:\Windows\WinSxS\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.18350_none_72b9d70cc576a6f6\ieframe.dll
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_system.web_b03f5f7f11d50a3a_4.0.9600.18569_none_752297a8a81a8ddb\system.web.dll
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.0.9600.18350_none_47ec4ccaa0a85268\jscript9.dll
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.18350_none_68652cba9115e4fb\ieframe.dll
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.0.9600.18350_none_4b666a746f7b0bf5\iertutil.dll
Successfully copied file C:\Users\jiy8szh\AppData\Local\niemiro\Archive\WinSxS\x86_system.web_b03f5f7f11d50a3a_4.0.9600.18569_none_bccfce7fbc96b6e1\system.web.dll to C:\Windows\WinSxS\x86_system.web_b03f5f7f11d50a3a_4.0.9600.18569_none_bccfce7fbc96b6e1\system.web.dll.
The file \\?\C:\Windows\WinSxS\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.0.9600.18350_none_ef47cef0b71d9abf\iertutil.dll is in use and must be replaced over a reboot.
Successfully copied file C:\Users\jiy8szh\AppData\Local\niemiro\Archive\WinSxS\wow64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.0.9600.18350_none_5240f71cd5091463\jscript9.dll to C:\Windows\WinSxS\wow64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.0.9600.18350_none_5240f71cd5091463\jscript9.dll.
Successfully copied file C:\Users\jiy8szh\AppData\Local\niemiro\Archive\WinSxS\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.18350_none_72b9d70cc576a6f6\ieframe.dll to C:\Windows\WinSxS\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.18350_none_72b9d70cc576a6f6\ieframe.dll.
Successfully copied file C:\Users\jiy8szh\AppData\Local\niemiro\Archive\WinSxS\amd64_system.web_b03f5f7f11d50a3a_4.0.9600.18569_none_752297a8a81a8ddb\system.web.dll to C:\Windows\WinSxS\amd64_system.web_b03f5f7f11d50a3a_4.0.9600.18569_none_752297a8a81a8ddb\system.web.dll.
Successfully copied file C:\Users\jiy8szh\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.0.9600.18350_none_47ec4ccaa0a85268\jscript9.dll to C:\Windows\WinSxS\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.0.9600.18350_none_47ec4ccaa0a85268\jscript9.dll.
Successfully copied file C:\Users\jiy8szh\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.18350_none_68652cba9115e4fb\ieframe.dll to C:\Windows\WinSxS\amd64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.18350_none_68652cba9115e4fb\ieframe.dll.
The file \\?\C:\Windows\WinSxS\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.0.9600.18350_none_4b666a746f7b0bf5\iertutil.dll is in use and must be replaced over a reboot.
Successfully pended file for replace over reboot: \\?\C:\Windows\WinSxS\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.0.9600.18350_none_ef47cef0b71d9abf\iertutil.dll
Successfully pended file for replace over reboot: \\?\C:\Windows\WinSxS\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.0.9600.18350_none_4b666a746f7b0bf5\iertutil.dll
Successfully restored ownership for C:\Windows\WinSxS\x86_system.web_b03f5f7f11d50a3a_4.0.9600.18569_none_bccfce7fbc96b6e1\system.web.dll
Successfully restored permissions on C:\Windows\WinSxS\x86_system.web_b03f5f7f11d50a3a_4.0.9600.18569_none_bccfce7fbc96b6e1\system.web.dll
Successfully restored ownership for C:\Windows\WinSxS\wow64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.0.9600.18350_none_5240f71cd5091463\jscript9.dll
Successfully restored permissions on C:\Windows\WinSxS\wow64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.0.9600.18350_none_5240f71cd5091463\jscript9.dll
Successfully restored ownership for C:\Windows\WinSxS\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.18350_none_72b9d70cc576a6f6\ieframe.dll
Successfully restored permissions on C:\Windows\WinSxS\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.18350_none_72b9d70cc576a6f6\ieframe.dll
Successfully restored ownership for C:\Windows\WinSxS\amd64_system.web_b03f5f7f11d50a3a_4.0.9600.18569_none_752297a8a81a8ddb\system.web.dll
Successfully restored permissions on C:\Windows\WinSxS\amd64_system.web_b03f5f7f11d50a3a_4.0.9600.18569_none_752297a8a81a8ddb\system.web.dll
Successfully restored ownership for C:\Windows\WinSxS\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.0.9600.18350_none_47ec4ccaa0a85268\jscript9.dll
Successfully restored permissions on C:\Windows\WinSxS\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.0.9600.18350_none_47ec4ccaa0a85268\jscript9.dll
Successfully restored ownership for C:\Windows\WinSxS\amd64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.18350_none_68652cba9115e4fb\ieframe.dll
Successfully restored permissions on C:\Windows\WinSxS\amd64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.18350_none_68652cba9115e4fb\ieframe.dll
PowerCopy:: directive completed successfully.
Reboot:: directive completed successfully.
PostRebootCorruptionDetection::
No hash verification failures detected.
PostRebootCorruptionDetection:: directive completed successfully.
PostRebootRestorePermissions::
Successfully restored ownership for C:\Windows\WinSxS\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.0.9600.18350_none_ef47cef0b71d9abf\iertutil.dll
Successfully restored permissions on C:\Windows\WinSxS\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.0.9600.18350_none_ef47cef0b71d9abf\iertutil.dll
Successfully restored ownership for C:\Windows\WinSxS\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.0.9600.18350_none_4b666a746f7b0bf5\iertutil.dll
Successfully restored permissions on C:\Windows\WinSxS\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.0.9600.18350_none_4b666a746f7b0bf5\iertutil.dll
PostRebootRestorePermissions:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 8 datablocks.
Finish time: 2016-07-15 16:39:18.761
----------------------EOF-----------------------
After reboot, the bad image error seems been solved and no more 0x000007b errors pops up.
but the IE problem remains...
IE 11 still can not be open and there is no response at all after starting the program, no session running in the background neither.
