I have a computer that has failed since 2015 (I have recently started working for another company and nobody has done anything about the failed updates on many machines and I am now trying to sort them, the machine is also on WSUS)
I have run CheckSUR , SFC Fix and they picked up nothing (Logs attached). I looked in the IE11_main.log and found that
"WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"' Error: 0x00040004 (262148). 00:49.671: INFO: KB2729094 could not be download is not installed. (KB2729094 is installed)
So I ran the script below...
While($true){
Get-WmiObject -Query 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"'
}
...before the manual install of IE11, and the error went and then I got a new error "Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.".
More Googling and I come across a solution below to use DISM to add the packages IE11-neutral.Extracted and IE11-neutral.downloaded from the temp file which is created when you manually install IE11. Alot of people seemed to have sucess.
(Solved) IE11 Install Problem: Neutral package installation failed (exit code = 0x00003715 (14101)) and Setup exit code: 0x00009C59 (40025) | Jingyang Li
It got to 65.9% then gave me the error "Microsoft-Windows-InternetExplorer-Package-TopLevel Error: 0x80070002 I get this for both neutral and downloaded files
I then googled this error and all I got was massive amounts of generic websites saying download this software to fix update issues.
Any help would be appricated as I am out of ideas.
Due to the size of CBS file I have uploaded all the log files to my Google Drive.
WBY-EDU-D19 Logs - Google Drive
--
SFCfix
CBS
ChechSUR + Persist
IE11_main
WindowsUpdate
DISM.log
--
Regards
Luke
I have run CheckSUR , SFC Fix and they picked up nothing (Logs attached). I looked in the IE11_main.log and found that
"WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"' Error: 0x00040004 (262148). 00:49.671: INFO: KB2729094 could not be download is not installed. (KB2729094 is installed)
So I ran the script below...
While($true){
Get-WmiObject -Query 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"'
}
...before the manual install of IE11, and the error went and then I got a new error "Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.".
More Googling and I come across a solution below to use DISM to add the packages IE11-neutral.Extracted and IE11-neutral.downloaded from the temp file which is created when you manually install IE11. Alot of people seemed to have sucess.
(Solved) IE11 Install Problem: Neutral package installation failed (exit code = 0x00003715 (14101)) and Setup exit code: 0x00009C59 (40025) | Jingyang Li
It got to 65.9% then gave me the error "Microsoft-Windows-InternetExplorer-Package-TopLevel Error: 0x80070002 I get this for both neutral and downloaded files
I then googled this error and all I got was massive amounts of generic websites saying download this software to fix update issues.
Any help would be appricated as I am out of ideas.
Due to the size of CBS file I have uploaded all the log files to my Google Drive.
WBY-EDU-D19 Logs - Google Drive
--
SFCfix
CBS
ChechSUR + Persist
IE11_main
WindowsUpdate
DISM.log
--
Regards
Luke
Last edited: