Internet Explorer 11 corrupt (not able to install other version)

Grobbeton

New member
Joined
Dec 21, 2013
Posts
4
Hi,

I've got a problem and can't find the sollution, yet. I have a version of Internet Explorer which didn't update correct and as a result, correpted my Internet explorer and makes it impossible to install a new or other version. I think the update of this file coused the problem: EIE11_NL-NL_WOL_WIN764.

I've found a possible solution on the web with DISM (uninstalling the different IE related packages. I've mannaged to delete everyting except one:

Pakket-id : Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~11.2.9600.16428
Status : Tijdelijk opgeslagen
Versietype : Update
Installatietijd : 30-11-2013 20:19

I get an error trying to delete this one:
2013-12-21 13:28:56, Info DISM DISM Package Manager: PID=6748 Processing the top level command token(remove-package). - CPackageManagerCLIHandler::Private_ValidateCmdLine
2013-12-21 13:28:56, Info DISM DISM Package Manager: PID=6748 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine
2013-12-21 13:28:56, Info DISM DISM Package Manager: PID=6748 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine
2013-12-21 13:28:56, Info DISM DISM Package Manager: PID=6748 Encountered the option "packagename" with value "Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~11.2.9600.16428" - CPackageManagerCLIHandler::Private_GetPackagesFromCommandLine
2013-12-21 13:28:56, Info DISM DISM Package Manager: PID=6748 Package Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~11.2.9600.16428 with CBS state 4(CbsInstallStateStaged) being mapped to dism state 3(DISM_INSTALL_STATE_STAGED) - CDISMPackage::LogInstallStateMapping
2013-12-21 13:28:56, Info DISM DISM Package Manager: PID=6748 Initiating Changes on Package with values: 5, 0 - CDISMPackage::Internal_ChangePackageState
2013-12-21 13:30:07, Info DISM DISM Package Manager: PID=6748 Error in operation: (null) (CBS HRESULT=0x80004005) - CCbsConUIHandler::Error
2013-12-21 13:30:07, Error DISM DISM Package Manager: PID=6748 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x80004005)
2013-12-21 13:30:07, Error DISM DISM Package Manager: PID=6748 Failed processing package changes - CDISMPackageManager::ProcessChanges(hr:0x80004005)
2013-12-21 13:30:07, Info DISM DISM Package Manager: PID=6748 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock
2013-12-21 13:30:07, Error DISM DISM Package Manager: PID=6748 Failed while processing command remove-package. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x80004005)
2013-12-21 13:30:07, Info DISM DISM Package Manager: PID=6748 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine
2013-12-21 13:30:07, Error DISM DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=80004005

I do not know what this error meens. Does anyone know a way to delete this one so I am able to maybe install IE again.
 
Please, is there someone who can help me. It looks like I've tried al the tricks I could
 
Hi,

I have some bad news for you.

You're latest SURT log shows the sheer extent of the problem:

Code:
Summary:
Seconds executed: 976
 Found 322 errors
  CSI Missing Winning Component Key Total count: 322

Each of those 322 errors must be fixed manually. Assuming it will take ~3 minutes per error, that'll take more than 16 hours of solid work! If there were less corruptions, then this would be fixable, however, the only realistic solution is to perform a repair install:

https://www.sysnative.com/forums/wi...-install-windows-windows-7-windows-vista.html

Kind regards,
Stephen
 

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