Intermittent program crashes due to 'the memory could not be read'

[beetleboo]

Running Win10 Pro, version 21h2, os build 19044.3086

Been dealing with a couple frustrating bits of weirdness on my PC and my friend pointed me here in the hopes that folks could help. I've been having a few programs crash with errors like this - notably games and then recently explorer.exe as pictured.



I've run through all the troubleshooting I can and I've attached the relevant files as instructed.

I suspect this might be connected to the problem I ran into about a week ago where my OS would not start up at ALL, giving the recovery screen saying 'your pc needs to be repaired, a required device isn't connected or can't be accessed. error code: 0xc000000e' and the solution ended up being that the boot record was corrupted. A family member fixed that for me so I'm not entirely sure on what was done.

I think I've covered everything required, please let me know if I missed anything.

 

[beetleboo]

Okay I actually have to come back and update with an additional problem i've found, because it also seems I can't update windows. It says i'm not up to date but... doesn't provide me a way to download and install updates, or even tell me what the update I need is.

 

[Maxstar]

Hi and welcome to Sysnative,

Please run the following DISM command and post the result. If it fails attach a new copy of the CBS logs.

DISM /online /cleanup-image /RestoreHealth

 

[beetleboo]

Hi, I have to add the situation changed a little bit, I performed a windows repair install using the media creation tool. I don't think it helped much.
Here's the result of the DISM command

Deployment Image Servicing and Management tool
Version: 10.0.19041.3636

Image Version: 10.0.19045.4529

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

I don't think this is a fail, but I'm attaching the new CBS logs anyway, as I've tried the DISM command in the past and it's reported no corruption.

 

[Maxstar]

Hi,

Download

Crystal DiskInfo and save it to your Desktop.

• Run the installer to install the program.
• When finished, open the installed program by double clicking on it.
  • Good - There are no problems found, the drive is working properly.
  • Caution - The drive have some problems. (which indicates a drive that you should most likely be thinking about backing up and replacing.)
  • Bad - This usually indicates a drive that’s dead or near death. (! - Back up all important data as soon as possible.)
• Resize the window so that all information is visible.
• Take a screenshot of what you see and post it in your next reply.

 

[beetleboo]

 

[Maxstar]

Such temps for an SSD doesn't look good at all?!

Is this system free from dust with optimal airflow?

 

[beetleboo]

Yeah I'm trying to figure it out - it's currently at 58c but this is a brand new m2 nvme i put in about a month ago, it has a heat sink on it. I might have to reconfigure some stuff. The system got dusted like two weeks ago. I have no idea why it's so much hotter than everything else aside from 'it sits next to my graphics card'

I've ordered a new adapter to shuffle stuff around and hopefully put the C drive in a better place for cooling.

 

[Maxstar]

Hi,

I thought is was a regular 2,5" Evo Plus SSD, however NVMe drives may run hotter and this seems to be normal.