Hi Forum. Here is the situation:
My Router was recently misbehaving, so working with Tech Support at the Manufacturer we made numerous changes, rebooting the Router repeatedly. I had left my laptop on and connected to WiFi, so it no doubt was losing and regaining connection repeatedly. By the time we finished, I went downstairs to see a BSOD on the laptop, with a BAD_POOL_CALLER error. I have had ZERO problems and BSODs before, except with the Intel WiFi drivers when I upgraded to Win 8.1.
After reboot, I could not connect. I had the computer FORGET the network and retried to connect, but the Adapter found NO wireless networks to connect to, although the green light on the laptop was on.
I suspected the drivers got corrupted during the Router repair, so I tried to reinstall them, after rebooting many times to fix the problem failed to resolve it. I used the Intel version checker, downloaded the latest drivers, installed it, and it failed. No details, it just failed.
I rebooted and tried to Install both the Intel Drivers and then the PRO wireless software and drivers, only to now get the message "the installation is blocked due to a pending reboot. ...". It never finishes, and multiple reboots did not work, and 3 days later, it still says there is a pending reboot. I cannot uninstall, reinstall, downgrade, etc. I tried to disable and uninstall from Device Manager several times, but despite the light being lit, the wireless is non-functional. It does not even detect any wireless networks. There is NO Intel Troubleshooter loaded, and the Manual Diagnostics do not function. I probably need to remove all of the Intel Software and Drivers and reload, but cannot do so.
Intel asked me to run some diagnostic tool and send them the .bin file. Then they told me that Windows is corrupted, which is a pat answer for everything they can't resolve quickly and easily. I ran SFC /scannow and have attached the CBS.txt file in a zip. I still have the .bin file as well, but doubt anyone other than Intel can read it.
I can't find any PENDING REBOOT info in the Registry, or I would delete it.
I found suggestions about refreshing Windows, but I have a disk for 8 and 8.1 installed, so I'd have to go back to 8, which might be dangerous, or buy a brand new 8.1 disk (according to M$). Any thoughts? Help? Advice?
I have a Sony Vaio VPCF236FM
Intel Centrino Wireless N + WiMAX 6150
Windows 8.1 PRO
View attachment CBS.zip