Installshield broken

Filbert

New member
Jun 4, 2020
2
Yesterday I re-installed a terminal program I use a lot and then decided to remove and reinstall it.When I went to remove it in the program manager I got an error that installshield could not load. One diagnostic tool said 3 files were missing or corrupted so I ran SFC which could not fix all the errors and then ran Repair windows Image /RestoreHealth. I got the "The WOF driver encountered a corruption in the compressed files.... I loaded SFCfix and it crashed. Attached is the log file. When I try to install a program, I get an error "An installation support file cannot be installed. Catastrophic failure.
Any ideas?
 

Attachments

Hi!

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:


  • Download the portable version of GSmartControl and save it on your Desktop;
  • Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
  • Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
  • You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
  • Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
  • Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  • Please note: If the SMART Status reads: Unsupported, stop and let me know.
    info_failing.png
 
Complete error log:

SMART Extended Comprehensive Error Log Version: 1 (5 sectors)
No Errors Logged

No red or pink attributes aw well.
Hoping to find a way to replace the missing or damaged system files.
 

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