I'm installing Windows 7 Pro SP1 from scratch and most patches update fine but now I'm having difficulty installing two patches : KB2868626 and KB3033929.
Things I've tried so far :
However, when I look inside the Windows\Logs\CBS.log file (attached as CBSlog.zip), I see signs of some kind of problem.
Instances of this message :
And near the bottom :
Not sure what this exactly means, I searched my hard drive and I do find this "Package_59_for_KB2862966~31bf3856ad364e35~amd64~~6.1.1.1" file in my Windows\servicing directory. Both as .MUM and .cat files. It also shows up in my registry, along with other package numbers.
I've tried removing the package using :
And re-running the installer, but still the same problem. Feels like I've been running around in circles for the past few days. Sorry if the log timestamps don't line up. I've done a lot of trouble-shooting and re-installs so I didn't update my logs but they're pretty much the same as when I first had the problem.
Any ideas on what I might be missing ?
Things I've tried so far :
- Installed the Windows System Update Readiness tool, it doesn't find any problems (see attached CheckSUR.log).
- Ran sfc.exe /scannow (no problems found).
- Ran SFCFix.exe, no problems found (see attached SFCFix.txt).
However, when I look inside the Windows\Logs\CBS.log file (attached as CBSlog.zip), I see signs of some kind of problem.
Instances of this message :
Code:
2016-03-24 15:01:01, Info CBS Appl: detectParent: package: Package_143_for_KB2868626~31bf3856ad364e35~amd64~~6.1.1.2, no parent found, go absentAnd near the bottom :
Code:
2016-03-24 15:01:01, Error CBS Failed to resolve package 'Package_59_for_KB2862966~31bf3856ad364e35~amd64~~6.1.1.1' [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2016-03-24 15:01:01, Info CBS Failed to resolve package [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2016-03-24 15:01:01, Info CBS Failed to get next package to re-evaluate [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2016-03-24 15:01:01, Info CBS Failed to process component watch list. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2016-03-24 15:01:01, Info CSI 00000010@2016/3/24:18:01:01.296 CSI Transaction @0x37fcec0 destroyed
2016-03-24 15:01:01, Info CBS Perf: InstallUninstallChain complete.
2016-03-24 15:01:01, Info CBS Failed to execute execution chain. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2016-03-24 15:01:01, Error CBS Failed to process single phase execution. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2016-03-24 15:01:01, Info CBS WER: Generating failure report for package: Package_for_KB2868626~31bf3856ad364e35~amd64~~6.1.1.2, status: 0x80070490, failure source: Execute, start state: Staged, target state: Installed, client id: WindowsUpdateAgent
2016-03-24 15:01:01, Info CBS Failed to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-03-24 15:01:01, Info CBS Failed to add %windir%\winsxs\pending.xml to WER report because it is missing. Continuing without it...
2016-03-24 15:01:01, Info CBS Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing. Continuing without it...
2016-03-24 15:01:01, Info CBS Reboot mark refs: 0Not sure what this exactly means, I searched my hard drive and I do find this "Package_59_for_KB2862966~31bf3856ad364e35~amd64~~6.1.1.1" file in my Windows\servicing directory. Both as .MUM and .cat files. It also shows up in my registry, along with other package numbers.
I've tried removing the package using :
Code:
dism /online /remove-package /packagename:Package_for_KB2862966~31bf3856ad364e35~amd64~~6.1.1.1And re-running the installer, but still the same problem. Feels like I've been running around in circles for the past few days. Sorry if the log timestamps don't line up. I've done a lot of trouble-shooting and re-installs so I didn't update my logs but they're pretty much the same as when I first had the problem.
Any ideas on what I might be missing ?
