C ChuckR Well-known member Joined Nov 24, 2016 Posts 136 May 16, 2019 #1 I installed KB4490628 with no problems indicated. I then Restarted Windows 7 Professional 64bit. I then ran KB4474419 which during installation said it could not install so it backed out it's updates. I thought that was the correct sequence for the SH1/SH2 requirement. The CBS log is huge and not very informative.