I'm not able to install any windows updates

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kavi

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Nov 22, 2019
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On my Windows Server 2008 R2 SP1, I'm not able to install any windows updates prior to 11/2017.

Below are the KB still pending:
Update for Windows Server 2008 R2 x64 Edition KB3138378
Security Update for Windows Server 2008 R2 x64 Edition KB3115858
2017-11 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems KB4048960
2017-12 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems KB4054521
2018-01 Security Only Update for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1 on Windows 7 and Server 2008 R2 for x64 KB4055269
2018-01 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems KB4056897
2018-02 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems KB4074587
2018-03 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems KB4088878
2018-04 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems KB4093108
2018-05 Security Only Update for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1 on Windows 7 and Server 2008 R2 for x64 KB4099637
2018-05 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems KB4103712
2018-06 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems KB4284867
2018-07 Security Only Update for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2 for Windows 7 and Server 2008 R2 for x64 KB4340004
2018-07 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems KB4338823
2018-08 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems KB4343899
2018-08 Security Only Update for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2 for Windows 7 and Server 2008 R2 for x64 KB4345679
2018-09 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems KB4457145
2018-10 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems KB4462915
2018-11 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems KB4467106
2018-12 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems KB4471328
2018-12 Security Only Update for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2 for Windows 7 and Server 2008 R2 for x64 KB4471981
2019-01 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems KB4480960
2019-02 Security Only Update for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2 for Windows 7 and Server 2008 R2 for x64 KB4487121
2019-02 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems KB4486564
2019-03 Security Update for Windows Server 2008 R2 for x64-based Systems KB4474419
2019-03 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems KB4489885
2019-04 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems KB4493448
2019-05 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems KB4499175
2019-05 Security Only Update for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2, 4.8 for Windows 7 and Server 2008 R2 for x64 KB4498961
2019-06 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems KB4503269
2019-07 Security Only Update for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2, 4.8 for Windows 7 and Server 2008 R2 for x64 KB4507411
2019-07 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems KB4507456
2019-10 Security and Quality Rollup for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2, 4.8 for Windows 7 and Server 2008 R2 for x64 KB4524102

I have attached the CBS.log as well.

Could you please provide some help?
 

Attachments

Hello and welcome!

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try installing KB3138378 only just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
i3yiUac.png


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
Hello,

Thanks for your warm welcome and quick response! :-)

Kindly refer to attach logs for more info.

Awaiting for your reply to know the next step to be executed.

Regards,
Kavi
 

Attachments

Hi,
I can't upload the log ProcMon due to its size.
Can you share an email address so that I can send the latter via Drop Box?
 
The log file has a size of 54MB and as a result I can't upload it here!

Is there any other way to share the logs or else can you tell me what are the info needed so that I can filter the log file and send it to you?
 
Hi!

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

Caution, your machine will reboot once you execute the fix, so do it outside of active hours!
 

Attachments

Hi, thanks for your quick response.

I have executed the Fix. Please find the log attach.

Regards,
 

Attachments

Hi,

It works! Many thanks. :-)

I have managed to installed below KBs:
Update for Windows Server 2008 R2 x64 Edition KB3138378
Security Update for Windows Server 2008 R2 x64 Edition KB3115858

I'm installing the remaining now...

Could you please share your analysis on this issue?
 
Hi,

Thanks for your reply.
I have one last question though, what is the purpose of this .EXE file as I can see that a folder named FRST has been created under the C root drive.
Has the old components been saved here?
Can they be deleted?
 
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