I crash when I am playing games Please help. Thank you.

beco

beco

New member
Joined
Dec 4, 2023
Posts
3
I have no clue how to fix this, I reinstalled win11 but it happened again, so I thought I should get some help.

Information 12/5/2023 12:00:18 AM Service Control Manager 7040 None
Error 12/5/2023 12:00:05 AM DistributedCOM 10010 None
Warning 12/4/2023 11:58:47 PM DistributedCOM 10016 None
Warning 12/4/2023 11:58:47 PM DistributedCOM 10016 None
Warning 12/4/2023 11:58:29 PM DistributedCOM 10016 None
Warning 12/4/2023 11:58:14 PM DistributedCOM 10016 None
Warning 12/4/2023 11:57:30 PM DistributedCOM 10016 None
Warning 12/4/2023 11:57:30 PM DistributedCOM 10016 None
Warning 12/4/2023 11:57:26 PM DistributedCOM 10016 None
Warning 12/4/2023 11:57:25 PM DistributedCOM 10016 None
Warning 12/4/2023 11:57:25 PM DistributedCOM 10016 None
Warning 12/4/2023 11:57:25 PM DistributedCOM 10016 None
Warning 12/4/2023 11:57:23 PM DistributedCOM 10016 None
Information 12/4/2023 11:57:19 PM Service Control Manager 7040 None
Information 12/4/2023 11:56:53 PM WLAN-AutoConfig 10001 None
Warning 12/4/2023 11:56:53 PM DistributedCOM 10016 None
Warning 12/4/2023 11:56:53 PM DistributedCOM 10016 None
Information 12/4/2023 11:56:52 PM Winlogon 7001 (1101)
Information 12/4/2023 11:56:52 PM TPM-WMI 1025 None
Information 12/4/2023 11:56:52 PM TPM-WMI 1282 None
Information 12/4/2023 11:56:51 PM TPM 18 None
Information 12/4/2023 11:56:50 PM FilterManager 6 None
Information 12/4/2023 11:56:49 PM FilterManager 6 None
Information 12/4/2023 11:56:49 PM Service Control Manager 7040 None
Information 12/4/2023 11:56:49 PM HttpService 113 HTTP Configuration Property Trace Task
Information 12/4/2023 11:56:49 PM HttpService 111 HTTP Configuration Property Trace Task
Information 12/4/2023 11:56:46 PM Service Control Manager 7026 None
Information 12/4/2023 11:56:46 PM WLAN-AutoConfig 4000 None
Information 12/4/2023 11:56:46 PM HttpService 112 HTTP Setup Trace Task
Information 12/4/2023 11:56:46 PM HttpService 112 HTTP Setup Trace Task
Information 12/4/2023 11:56:46 PM HttpService 112 HTTP Setup Trace Task
Information 12/4/2023 11:56:46 PM HttpService 112 HTTP Setup Trace Task
Information 12/4/2023 11:56:46 PM HttpService 112 HTTP Setup Trace Task
Information 12/4/2023 11:56:46 PM HttpService 112 HTTP Setup Trace Task
Information 12/4/2023 11:56:46 PM HttpService 112 HTTP Setup Trace Task
Information 12/4/2023 11:56:46 PM HttpService 112 HTTP Setup Trace Task
Information 12/4/2023 11:56:46 PM HttpService 112 HTTP Setup Trace Task
Information 12/4/2023 11:56:46 PM HttpService 112 HTTP Setup Trace Task
Information 12/4/2023 11:56:46 PM HttpService 112 HTTP Setup Trace Task
Information 12/4/2023 11:56:46 PM HttpService 112 HTTP Setup Trace Task
Information 12/4/2023 11:56:46 PM HttpService 112 HTTP Setup Trace Task
Information 12/4/2023 11:56:46 PM HttpService 112 HTTP Setup Trace Task
Information 12/4/2023 11:56:46 PM DHCPv6-Client 51046 Service State Event
Information 12/4/2023 11:56:46 PM Dhcp-Client 50036 Service State Event
Information 12/4/2023 11:56:46 PM Dhcp-Client 50103 Service State Event
Information 12/4/2023 11:56:46 PM Dhcp-Client 50036 Service State Event
Information 12/4/2023 11:56:46 PM FilterManager 6 None
Information 12/4/2023 11:56:46 PM FilterManager 6 None
Information 12/4/2023 11:56:46 PM FilterManager 6 None
Information 12/4/2023 11:56:46 PM FilterManager 6 None
Information 12/4/2023 11:56:46 PM FilterManager 1 None
Information 12/4/2023 11:56:46 PM FilterManager 6 None
Information 12/4/2023 11:56:46 PM FilterManager 6 None
Information 12/4/2023 11:56:46 PM FilterManager 6 None
Information 12/4/2023 11:56:46 PM FilterManager 6 None
Information 12/4/2023 11:56:46 PM FilterManager 6 None
Information 12/4/2023 11:56:45 PM Directory-Services-SAM 16983 None
Information 12/4/2023 11:56:45 PM Directory-Services-SAM 16977 None
Information 12/4/2023 11:56:45 PM Directory-Services-SAM 16962 None
Warning 12/4/2023 11:56:45 PM LSA (LsaSrv) 6155 None
Warning 12/4/2023 11:56:45 PM LSA (LsaSrv) 6155 None
Warning 12/4/2023 11:56:45 PM LSA (LsaSrv) 6155 None
Warning 12/4/2023 11:56:45 PM LSA (LsaSrv) 6155 None
Warning 12/4/2023 11:56:45 PM LSA (LsaSrv) 6155 None
Warning 12/4/2023 11:56:45 PM LSA (LsaSrv) 6155 None
Warning 12/4/2023 11:56:45 PM LSA (LsaSrv) 6155 None
Warning 12/4/2023 11:56:45 PM LSA (LsaSrv) 6155 None
Warning 12/4/2023 11:56:45 PM LSA (LsaSrv) 6155 None
Warning 12/4/2023 11:56:45 PM LSA (LsaSrv) 6155 None
Information 12/4/2023 11:56:45 PM LSA (LsaSrv) 6156 None
Warning 12/4/2023 11:56:45 PM Wininit 15 None
Information 12/4/2023 11:56:45 PM Wininit 14 None
Information 12/4/2023 11:56:44 PM BTHUSB 18 None
Information 12/4/2023 11:56:43 PM Kernel-General 24 (11)
Information 12/4/2023 11:56:43 PM Netwtw12 7010 None
Information 12/4/2023 11:56:43 PM Netwtw12 7012 None
Information 12/4/2023 11:56:43 PM Netwtw12 7005 None
Information 12/4/2023 11:56:43 PM Netwtw12 7027 None
Information 12/4/2023 11:56:43 PM Netwtw12 7036 None
Information 12/4/2023 11:56:43 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:43 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:43 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:43 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:43 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:43 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:43 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:43 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:43 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:43 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:43 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:43 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:43 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:43 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:43 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:43 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:43 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:43 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:43 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:43 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:43 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:43 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:43 PM Ntfs (Microsoft-Windows-Ntfs) 98 None
Information 12/4/2023 11:56:43 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:42 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 12/4/2023 11:56:42 PM Ntfs (Microsoft-Windows-Ntfs) 98 None
Information 12/4/2023 11:56:42 PM Kernel-Power 172 (203)
Critical 12/4/2023 11:56:42 PM Kernel-Power 41 (63)
Information 12/4/2023 11:56:42 PM FilterManager 6 None
Information 12/4/2023 11:56:42 PM FilterManager 6 None
Information 12/4/2023 11:56:42 PM FilterManager 6 None
Information 12/4/2023 11:56:42 PM Ntfs (Microsoft-Windows-Ntfs) 98 None
Information 12/4/2023 11:56:42 PM FilterManager 6 None
Information 12/4/2023 11:56:42 PM FilterManager 6 None
Information 12/4/2023 11:56:42 PM FilterManager 6 None
Information 12/4/2023 11:56:46 PM EventLog 6013 None
Information 12/4/2023 11:56:46 PM EventLog 6005 None
Information 12/4/2023 11:56:46 PM EventLog 6009 None
Error 12/4/2023 11:56:46 PM EventLog 6008 None
Information 12/4/2023 11:56:41 PM HAL 16 None
Information 12/4/2023 11:56:40 PM Kernel-General 20 (6)
Information 12/4/2023 11:56:40 PM Kernel-Boot 30 (21)
Information 12/4/2023 11:56:40 PM Kernel-Boot 27 (33)
Information 12/4/2023 11:56:40 PM Kernel-Boot 25 (32)
Information 12/4/2023 11:56:40 PM Kernel-Boot 238 (101)
Information 12/4/2023 11:56:40 PM Kernel-Boot 20 (31)
Information 12/4/2023 11:56:40 PM Kernel-Boot 32 (58)
Information 12/4/2023 11:56:40 PM Kernel-Boot 18 (57)
Information 12/4/2023 11:56:40 PM Kernel-Boot 153 (62)
Information 12/4/2023 11:56:40 PM Kernel-General 12 (1)
Information 12/4/2023 11:53:11 PM Time-Service 37 None
Information 12/4/2023 11:53:11 PM Time-Service 158 None

Here are the events as it loaded back up.

The previous system shutdown at 11:24:16 PM on ‎12/‎4/‎2023 was unexpected.
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Credential Guard and/or VBS Key Isolation are configured but the secure kernel is not running; continuing without them.
LSA package is not signed as expected. This can cause unexpected behavior with Credential Guard.

PackageName: negoexts
LSA package is not signed as expected. This can cause unexpected behavior with Credential Guard.

PackageName: kerberos
LSA package is not signed as expected. This can cause unexpected behavior with Credential Guard.

PackageName: msv1_0
LSA package is not signed as expected. This can cause unexpected behavior with Credential Guard.

PackageName: tspkg
LSA package is not signed as expected. This can cause unexpected behavior with Credential Guard.

PackageName: pku2u

LSA package is not signed as expected. This can cause unexpected behavior with Credential Guard.

PackageName: cloudap
LSA package is not signed as expected. This can cause unexpected behavior with Credential Guard.

PackageName: wdigest
LSA package is not signed as expected. This can cause unexpected behavior with Credential Guard.

PackageName: schannel
LSA package is not signed as expected. This can cause unexpected behavior with Credential Guard.

PackageName: schannel
LSA package is not signed as expected. This can cause unexpected behavior with Credential Guard.

PackageName: msv1_0
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
and APPID
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
and APPID
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user Desktop\tbarn SID (S-1-5-21-3929580435-3248368577-280605947-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
Windows.SecurityCenter.WscCloudBackupProvider
and APPID
Unavailable
to the user Desktop\tbarn SID (S-1-5-21-3929580435-3248368577-280605947-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user Desktop\tbarn SID (S-1-5-21-3929580435-3248368577-280605947-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
Windows.SecurityCenter.WscCloudBackupProvider
and APPID
Unavailable
to the user Desktop\tbarn SID (S-1-5-21-3929580435-3248368577-280605947-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
Windows.SecurityCenter.WscCloudBackupProvider
and APPID
Unavailable
to the user Desktop\tbarn SID (S-1-5-21-3929580435-3248368577-280605947-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user Desktop\tbarn SID (S-1-5-21-3929580435-3248368577-280605947-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user Desktop\tbarn SID (S-1-5-21-3929580435-3248368577-280605947-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user Desktop\tbarn SID (S-1-5-21-3929580435-3248368577-280605947-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
Windows.SecurityCenter.WscCloudBackupProvider
and APPID
Unavailable
to the user Desktop\tbarn SID (S-1-5-21-3929580435-3248368577-280605947-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
Windows.SecurityCenter.WscBrokerManager
and APPID
Unavailable
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
Windows.SecurityCenter.SecurityAppBroker
and APPID
Unavailable
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
The server {8CFC164F-4BE5-4FDD-94E9-E2AF73ED4A19} did not register with DCOM within the required timeout.
Name resolution for the name t-ring-fallbacks2.msedge.net timed out after none of the configured DNS servers responded. Client PID 21804.

Motherboard Shop All MSI Products MSI MPG X570S CARBON MAX WIFI AM4 AMD X570 SATA 6Gb/s USB 3.0 HDMI ATX AMD Mot
CPU AMD Ryzen 9 5900X - Ryzen 9 5000 Series Vermeer (Zen 3) 12-Core 3.7 GHz Socket AM4 105W None Integra
Memory G.SKILL TridentZ RGB Series 32GB (2 x 16GB) 288-Pin PC RAM DDR4 3600 (PC4 28800) Desktop Memory Mode
Graphics EVGA GeForce RTX 3060 XC BLACK GAMING, 12G-P5-3655-KR, 12GB GDDR6, Dual-FanSound CardNAHard
Drives Team Group MS30 M.2 2280 1TB SATA III TLC , Team Group MP33 M.2 2280 256GB PCIe 3.0 x4 with NVMe reg
Power Supply EVGA SuperNOVA 850 G5, 80 Plus Gold 850W, Fully Modular, Eco Mode with FDB Fan, 10 Year Warranty, In
Case Corsair 4000D Airflow CC-9011200-WW Black Steel / Plastic / Tempered Glass ATX Mid Tower Computer Ca
Cooling Cooler Master Hyper 212 RGB Black Edition CPU Air Cooler, SF120R RGB Fan, Anodized Gun-Metal Black
Displays 32in dell ledO
perating SystemWin 11 64
 

Attachments

Last edited:
Hello, and welcome to the forum!

TBH that mass of error messages doesn't help one bit, and your SysnativeFileCollectionApp output is empty except for one file. Can you please follow the BSOD Posting Instructions, answer all the questions there and run the SysnatviceFileCollectionApp properly. You need to help us to help you by explaining, in as much details as you can, how it fails; does it BSOD, crash, freeze, or fail in some other way?
 
Thanks for the help I think I have done it right I will post it. I have the problem only when I am running Worldofwarships and Hearts of iron 4 all set on max.
I would like to know if anyone can chat on Discord if I keep doing this wrong. lol thanks
 

Attachments

I don't see anything in your System log to account for the crash and restarts. In fact, in the 3 days (almost) that the log covers there is only one crash reported. There are some errors for the MS Teams app in your application log, an error for the SysnativeFileCollectionApp, and an associated error for the .NET service (on which the SysntaiveFileCollectionApp depends). None of these should cause a system crash however, although the 0xE0434352 exception code with which the SysnativeFileCollectionApp fails is suggestive of driver problems and one or two other potential issues.

That the system crashes rather than BSODs indicates that the problem is something that Windows does not catch and that strongly indicates a hardware cause. If this were a software or driver issue we'd expect BSODs and/or error messages in the log indicating the software/driver failure.

AMD processors require additional microcode called AGESA (AMD Generic Encapsulated Software Architecture) which is shipped in BIOS updates. It's important with AMD processors that you're always using the latest AGESA microcode. The BIOS update page for your motherboard lists several BIOS updates, some with AGESA updates, that are later than the 17th Dec 2021 BIOS version that you're running. The latest BIOS version (27th Oct 2023) does contain updated AGESA microcode and I think it important that you're running this microcode before we look at other potential hardware causes.

Please update your BIOS to the 27th Oct 2023 version and let us know whether the crashes persist. If they do, please run the SysnativeFileCollectionApp again and upload the new output.
 
ubuysa said:
an error for the SysnativeFileCollectionApp, and an associated error for the .NET service (on which the SysntaiveFileCollectionApp depends). None of these should cause a system crash however, although the 0xE0434352 exception code with which the SysnativeFileCollectionApp fails is suggestive of driver problems and one or two other potential issues.
Click to expand...
I've looked at the application logs and it seems that the crash was caused by a directory cleanup, more specifically one of the handles for the NetstatJcgriff2.txt file was still open when the SysnativeFileCollectionApp was trying to delete that file.
 

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