I can't install any updates on Windows 8.1.

akrasovskiy

New member
Joined
Apr 20, 2022
Posts
1
Good afternoon.
I can't install any updates on Windows 8.1.
An error appears - RESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT in the CBS.log file
Checking OS via DISM

Code:
Dism /Online /Cleanup-Image /CheckHealth
No component store corruption detected.
Operation completed successfully.

DISM /Online /Cleanup-Image /ScanHealth
Error: 14098
The component store is corrupted.

DISM /Online /Cleanup-Image /RestoreHealth
Error: 14098
The component store is corrupted.

What can be done?
 

Attachments

Rich (BB code):
2022-04-20 08:41:42, Info                  CSI    0000000a No store version format found; DLL store format 0.0.0.6
2022-04-20 08:41:42, Error                 CSI    0000000b@2022/4/20:05:41:42.764 (F) base\wcp\componentstore\storelayout.cpp(3856): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)

I fear that there may be some major corruption here and it may not be possible to repair it. Could you please provide your COMPONENTS hive using the following instructions:

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or SendSpace and then just provide the link in your reply.
 

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top