HP reports 'higher than expected' failures of some desktop PC motherboards

zigzag3143 · Jun 26, 2012

Hewlett-Packard has identified a high rate of logic board failures in its popular Pavilion line of desktop PCs, and has offered customers a one-year warranty extension to cover possible repairs, Computerworld has learned.

http://www.computerworld.com/s/arti...erworld/news/feed+(Latest+from+Computerworld)

Wrench97 · Jun 26, 2012

Pavilion Elite HPE-4xx, Pavilion P66xx and Pavilion Slimline S5660f desktops built in June and July 2010..........{}.....The company has not recalled the machines, but has instead added 12 months of warranty to the existing plans that cover the PCs. Customers whose warranties have expired have one year to report symptoms.

Hmm the standard warranty is 12 months 1 year is June/July 2011, add the extra year that's um,,,um........ Now... oh sorry your extended warranty just expired............

zigzag3143 · Jun 26, 2012

Second source

http://www.tomshardware.com/news/motherboard-Pavilion-Slimline-POST-Desktop,16141.html#xtor=RSS-181

JMH · Jun 26, 2012

ps HP Offering Motherboard Fix for 3 Pavillion Desktops

HP is offering to replace the motherboards of three Pavilion desktop models due to a higher-than-expected failure rate.

Click to expand...

Hewlett-Packard said on Tuesday that it has identified a high rate of motherboard failures in its popular Pavilion line of desktop PCs built in June and July 2010. The company said these system boards have a "slightly higher than expected failure rate" although a specific problem wasn't addressed.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03199423

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03199423

http://www.tomshardware.com/news/motherboard-Pavilion-Slimline-POST-Desktop,16141.html#xtor=RSS-181

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HP reports 'higher than expected' failures of some desktop PC motherboards

zigzag3143

Contributor, Sysnative Staff Emeritus

Wrench97

Administrator, Hardware Expert

zigzag3143

Contributor, Sysnative Staff Emeritus

JMH

Emeritus, Contributor