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OS Name: Microsoft Windows 7 Ultimate
System Manufacturer: To be filled by O.E.M.
System Model: To be filled by O.E.M.
Product ID: 00426-OEM-8992662-00400
XXXXX-OEM-8992662-00400 --- DELL
Hotfix(s): 1 Hotfix(s) Installed.
[01]: KB958488
Your reports indicate a possible bad Windows install. Please download the [URL=http://go.microsoft.com/fwlink/?linkid=52012]MGADiag tool[/URL] and run it. When it opens, press continue and wait. When the screen changes, press copy. Post the results in your next post. Note: Please select (highlight) all of the MGADiag report that you pasted, and click on the code box [B]#[/B] toolbar icon to wrap the report in a code box when posted. This will make your post neater and easier to read.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {1639F2BA-8F7F-4704-B327-7B4318142E7C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1639F2BA-8F7F-4704-B327-7B4318142E7C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-62616032-3399521306-1291915431</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7641</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V17.12</Version><SMBIOSVersion major="2" minor="6"/><Date>20121128000000.000000+000</Date></BIOS><HWID>F0653307018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MSI_NB</OEMID><OEMTableID>MEGABOOK</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600173-02-1033-7601.0000-3612012
Installation ID: 018992619335663230781142748965295442839531243010475334
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: VKM6G
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 12/31/2012 6:50:10 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:26:2012 14:57
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAln14V9aWVPIQMxiZmKAmO9oRULDvNvxnFA8=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 7641MS A7641100
FACP 7641MS A7641100
HPET 7641MS OEMHPET
MCFG 7641MS OEMMCFG
OEMB 7641MS A7641100
SSDT A M I POWERNOW
SLIC MSI_NB MEGABOOK
Q6MMK-KYK6X-VKM6G
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 7641MS A7641100
FACP 7641MS A7641100
HPET 7641MS OEMHPET
MCFG 7641MS OEMMCFG
OEMB 7641MS A7641100
SSDT A M I POWERNOW
SLIC MSI_NB MEGABOOK
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1639F2BA-8F7F-4704-B327-7B4318142E7C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-62616032-3399521306-1291915431</SID>[COLOR=#FF0000][B]<SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7641</Model></SYSTEM>[/B][/COLOR]<BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V17.12</Version><SMBIOSVersion major="2" minor="6"/>[B][COLOR=#0000FF]<Date>20121128[/COLOR][/B]000000.000000+000</Date></BIOS><HWID>F0653307018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MSI_NB</OEMID><OEMTableID>MEGABOOK</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
XXXXX-[COLOR=#ff0000]{CID}[/COLOR]-XXXXXXX-XXXXX
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