BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Jan 19, 2017 #21 Copy the file to your desktop. Then you will be able to zip it up. You can them upload this to a service such as Dropbox, SendSpace, WeTransfer, etc. and just provide me the link. Thanks.
Copy the file to your desktop. Then you will be able to zip it up. You can them upload this to a service such as Dropbox, SendSpace, WeTransfer, etc. and just provide me the link. Thanks.
D dantobal Active member Joined Jan 2, 2017 Posts 35 Jan 19, 2017 #22 When I move the file from C: to my desktop and try to open it, I get an "access denied" message. How can I get around this in order to zip?
When I move the file from C: to my desktop and try to open it, I get an "access denied" message. How can I get around this in order to zip?
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Jan 19, 2017 #23 You don't want to open it. You just want to Right-click on the file and select Send To...Compressed (zipped) folder.
You don't want to open it. You just want to Right-click on the file and select Send To...Compressed (zipped) folder.
D dantobal Active member Joined Jan 2, 2017 Posts 35 Jan 19, 2017 #24 When I right click and try to send to the zip folder, I get a "file not found or no read permission" message.
When I right click and try to send to the zip folder, I get a "file not found or no read permission" message.
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Jan 19, 2017 #25 Please do the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCScript.txt, and save this to your Desktop. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt. Drag the file SFCScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please Attachments SFCScript.txt 22 bytes · Views: 4
Please do the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCScript.txt, and save this to your Desktop. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt. Drag the file SFCScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
D dantobal Active member Joined Jan 2, 2017 Posts 35 Jan 19, 2017 #26 SFCFix version 3.0.0.0 by niemiro. Start time: 2017-01-19 21:56:00.599 Microsoft Windows 7 Service Pack 1 - amd64 Using .txt script file at C:\Users\DPT\Desktop\SFCScript.txt [0] FileScan:: [0: 1] C:\Windows\MEMORY.DMP File is untraceable. Found: SYpBTkxRCLGDvbVoHu69aJZNK6YulR3U+ekKJ30MnvU= Version number not available. Trace not available. FileScan:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 4 datablocks. Finish time: 2017-01-19 21:56:44.387 Script hash: yq5iG3hch4fuzb2zYZ41d6Vn28Jj9cuzQMuLRihs7g4= ----------------------EOF-----------------------
SFCFix version 3.0.0.0 by niemiro. Start time: 2017-01-19 21:56:00.599 Microsoft Windows 7 Service Pack 1 - amd64 Using .txt script file at C:\Users\DPT\Desktop\SFCScript.txt [0] FileScan:: [0: 1] C:\Windows\MEMORY.DMP File is untraceable. Found: SYpBTkxRCLGDvbVoHu69aJZNK6YulR3U+ekKJ30MnvU= Version number not available. Trace not available. FileScan:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 4 datablocks. Finish time: 2017-01-19 21:56:44.387 Script hash: yq5iG3hch4fuzb2zYZ41d6Vn28Jj9cuzQMuLRihs7g4= ----------------------EOF-----------------------
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Jan 20, 2017 #27 It doesn't appear that you have copied the Memory.DMP to your desktop?
D dantobal Active member Joined Jan 2, 2017 Posts 35 Jan 20, 2017 #28 Sorry about that. See below: SFCFix version 3.0.0.0 by niemiro. Start time: 2017-01-20 08:53:28.239 Microsoft Windows 7 Service Pack 1 - amd64 Using .txt script file at C:\Users\DPT\Desktop\SFCScript.txt [1] FileScan:: [0: 1] C:\Windows\MEMORY.DMP File is untraceable. Found: SYpBTkxRCLGDvbVoHu69aJZNK6YulR3U+ekKJ30MnvU= Version number not available. Trace not available. [1: 1] C:\Users\DPT\Desktop\MEMORY.DMP File is untraceable. Found: SYpBTkxRCLGDvbVoHu69aJZNK6YulR3U+ekKJ30MnvU= Version number not available. Trace not available. FileScan:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 4 datablocks. Finish time: 2017-01-20 08:53:51.071 Script hash: yq5iG3hch4fuzb2zYZ41d6Vn28Jj9cuzQMuLRihs7g4= ----------------------EOF-----------------------
Sorry about that. See below: SFCFix version 3.0.0.0 by niemiro. Start time: 2017-01-20 08:53:28.239 Microsoft Windows 7 Service Pack 1 - amd64 Using .txt script file at C:\Users\DPT\Desktop\SFCScript.txt [1] FileScan:: [0: 1] C:\Windows\MEMORY.DMP File is untraceable. Found: SYpBTkxRCLGDvbVoHu69aJZNK6YulR3U+ekKJ30MnvU= Version number not available. Trace not available. [1: 1] C:\Users\DPT\Desktop\MEMORY.DMP File is untraceable. Found: SYpBTkxRCLGDvbVoHu69aJZNK6YulR3U+ekKJ30MnvU= Version number not available. Trace not available. FileScan:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 4 datablocks. Finish time: 2017-01-20 08:53:51.071 Script hash: yq5iG3hch4fuzb2zYZ41d6Vn28Jj9cuzQMuLRihs7g4= ----------------------EOF-----------------------
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Jan 20, 2017 #29 Thanks. Please do the following. This should create a MEMORY.ZIP file on your desktop. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCScript.txt, and save this to your Desktop. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt. Drag the file SFCScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please Attachments SFCScript.txt 72 bytes · Views: 2
Thanks. Please do the following. This should create a MEMORY.ZIP file on your desktop. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCScript.txt, and save this to your Desktop. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt. Drag the file SFCScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
D dantobal Active member Joined Jan 2, 2017 Posts 35 Jan 20, 2017 #30 OK all set. I see the zip file. SFCFix.txt file contents below. Should I get you a dropbox link to the zip file? It's about 180MB. SFCFix version 3.0.0.0 by niemiro. Start time: 2017-01-20 09:06:45.997 Microsoft Windows 7 Service Pack 1 - amd64 Using .txt script file at C:\Users\DPT\Desktop\SFCScript.txt [0] Zip:: Successfully copied file C:\Users\DPT\Desktop\MEMORY.DMP to zip file at C:\Users\DPT\Desktop\MEMORY.ZIP. Zip:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 4 datablocks. Finish time: 2017-01-20 09:07:20.082 Script hash: Q28nxK3xKw1LVN2Amv52OZrkFF5mFuU2Xic7IpPBpYU= ----------------------EOF-----------------------
OK all set. I see the zip file. SFCFix.txt file contents below. Should I get you a dropbox link to the zip file? It's about 180MB. SFCFix version 3.0.0.0 by niemiro. Start time: 2017-01-20 09:06:45.997 Microsoft Windows 7 Service Pack 1 - amd64 Using .txt script file at C:\Users\DPT\Desktop\SFCScript.txt [0] Zip:: Successfully copied file C:\Users\DPT\Desktop\MEMORY.DMP to zip file at C:\Users\DPT\Desktop\MEMORY.ZIP. Zip:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 4 datablocks. Finish time: 2017-01-20 09:07:20.082 Script hash: Q28nxK3xKw1LVN2Amv52OZrkFF5mFuU2Xic7IpPBpYU= ----------------------EOF-----------------------
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Jan 20, 2017 #31 Yes please and thank you.
D dantobal Active member Joined Jan 2, 2017 Posts 35 Jan 20, 2017 #32 Here you go: Dropbox - MEMORY.ZIP
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Jan 20, 2017 #33 Thank you. Please do the following. Retrieve System Information 1. Download Speccy to your desktop. The setup file will be named spsetup130.exe or something similar. 2. Double-click on this file and install it. Note: Please ensure that you uncheck any foistware that may be presented during the install (i.e. Chrome Browser install). 3. When the program opens it will retrieve some information regarding your system. 4. Once it's done, select the File menu and choose Publish snapshot. Answer Yes to the confirmation message. 5. On the next screen that comes up, choose the Copy to Clipboard button and paste this link in your next reply.
Thank you. Please do the following. Retrieve System Information 1. Download Speccy to your desktop. The setup file will be named spsetup130.exe or something similar. 2. Double-click on this file and install it. Note: Please ensure that you uncheck any foistware that may be presented during the install (i.e. Chrome Browser install). 3. When the program opens it will retrieve some information regarding your system. 4. Once it's done, select the File menu and choose Publish snapshot. Answer Yes to the confirmation message. 5. On the next screen that comes up, choose the Copy to Clipboard button and paste this link in your next reply.
D dantobal Active member Joined Jan 2, 2017 Posts 35 Jan 20, 2017 #34 Here you go. I should note BSOD usually occurs when viewing video e.g. YouTube. http://speccy.piriform.com/results/cIcqOp4hiE8QxvtPuRxtCBJ
Here you go. I should note BSOD usually occurs when viewing video e.g. YouTube. http://speccy.piriform.com/results/cIcqOp4hiE8QxvtPuRxtCBJ
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Jan 21, 2017 #35 It appears your wireless network card may be causing your crashes. As a result please download and install the latest drivers from the following location. Intel(R) PROSet/Wireless Software and Drivers for Windows 7*
It appears your wireless network card may be causing your crashes. As a result please download and install the latest drivers from the following location. Intel(R) PROSet/Wireless Software and Drivers for Windows 7*
D dantobal Active member Joined Jan 2, 2017 Posts 35 Jan 21, 2017 #36 Hi there. When I attempted to download the driver, I received this message: Installation blocked: This version cannot upgrade from the older product. Please uninstall the older product manually. Please advise on how to proceed. I have the following network drivers installed: - Intel Centrino Advanced-B 6200 AGN (enabled) - Microsoft Virtual WiFi Miniport Adaptor (disabled) - Microsoft Virtual WiFi Miniport Adaptor #2 (disabled) - Realtek PCIe GBE Family Controller (enabled)
Hi there. When I attempted to download the driver, I received this message: Installation blocked: This version cannot upgrade from the older product. Please uninstall the older product manually. Please advise on how to proceed. I have the following network drivers installed: - Intel Centrino Advanced-B 6200 AGN (enabled) - Microsoft Virtual WiFi Miniport Adaptor (disabled) - Microsoft Virtual WiFi Miniport Adaptor #2 (disabled) - Realtek PCIe GBE Family Controller (enabled)
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Jan 21, 2017 #37 Please do the following before we continue. FRST Fix NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Download attached file and save it to the Desktop. Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop). 3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply. Attachments fixlist.txt 31 bytes · Views: 2
Please do the following before we continue. FRST Fix NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Download attached file and save it to the Desktop. Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop). 3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
D dantobal Active member Joined Jan 2, 2017 Posts 35 Jan 21, 2017 #38 Here it is: Fix result of Farbar Recovery Scan Tool (x64) Version: 18-01-2017 Ran by DPT (21-01-2017 16:23:24) Run:1 Running from C:\Users\DPT\Desktop Loaded Profiles: DPT (Available Profiles: DPT) Boot Mode: Normal ============================================== fixlist content: ***************** cmd: wmic bios get serialnumber ***************** ========= wmic bios get serialnumber ========= SerialNumber 9PVC9M1 ========= End of CMD: ========= ==== End of Fixlog 16:23:25 ====
Here it is: Fix result of Farbar Recovery Scan Tool (x64) Version: 18-01-2017 Ran by DPT (21-01-2017 16:23:24) Run:1 Running from C:\Users\DPT\Desktop Loaded Profiles: DPT (Available Profiles: DPT) Boot Mode: Normal ============================================== fixlist content: ***************** cmd: wmic bios get serialnumber ***************** ========= wmic bios get serialnumber ========= SerialNumber 9PVC9M1 ========= End of CMD: ========= ==== End of Fixlog 16:23:25 ====
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Jan 21, 2017 #39 Please attempt to download and install the following and let me know the results. https://downloads.dell.com/FOLDER89930M/2/INTEL_MULTI-DEVICE_A00_R242648.exe
Please attempt to download and install the following and let me know the results. https://downloads.dell.com/FOLDER89930M/2/INTEL_MULTI-DEVICE_A00_R242648.exe
D dantobal Active member Joined Jan 2, 2017 Posts 35 Jan 21, 2017 #40 OK, I downloaded and it went to C:/dell/drivers/7N0CJ/drivers There were two .exe files listed: iProdifx.exe and DPinst64.exe. I ran both and everything seemed to be fine, but I can't tell if the driver actually installed.
OK, I downloaded and it went to C:/dell/drivers/7N0CJ/drivers There were two .exe files listed: iProdifx.exe and DPinst64.exe. I ran both and everything seemed to be fine, but I can't tell if the driver actually installed.