[SOLVED] How do I take a screenshot when working on a remote desktop?

relztrah · May 25, 2023

When I'm logged on to a remote desk top there is no normal apps menu which would allow me to access Snip & Sketch. (I would take a screenshot to show this but, well, I can't take a screenshot so I'll use my phone.)

I tried using prt sc, fn+prt sc but that didn't work. In fact no key combination works when I'm logged on remotely.

Any ideas?

DR M · May 25, 2023

You can't take a screenshot outside of Windows, with integrated Windows features/utilities.

You need a 3rd party program and some commands in cmd.

EDIT: For some reason (probably I'm tired!

) I read recovery instead of remote. So... my comment here possibly doesn't apply to the situation. Apologies.

xrobwx71 · May 25, 2023

Windows Logo Key + PrtScn ?

Fn +Windows Logo +PrtScn ?

What are you using to remote in and is there a share key combo setting in the remote software that needs to be enabled?

relztrah · May 26, 2023

In only use this remote desktop to access QuickBooks Cloud and no other applications, so I don't have a complete Windows desktop. I don't see an option for share key combo. I could ask our Bookkeeper if there is a way to enable it. Thanks.

xrobwx71 · May 26, 2023

I know Splashtop, the one I use at work has this option, it has to be enabled when creating the deployment package.

Windows RDC has a box to check.

relztrah · May 30, 2023

Thanks again. I will contact the IT person who oversees the QuickBooks Cloud that we use.

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[SOLVED] How do I take a screenshot when working on a remote desktop?

relztrah

Contributor

DR M

Sysnative Staff, Security Analyst

xrobwx71

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relztrah

Contributor

xrobwx71

Administrator

relztrah

Contributor