[SOLVED] High cpu usage in svchost.exe wuauserv update is the culprit

[rosetta]

High cpu usage via windows update causes my computer to be inoperable. The update service hides in the svchost.exe. The cpu stays at 100% until I STOP the windows update in the sevices.msc then i can operate my computer is there another way to fix this issue?

 

[rosetta]

can i get some help?

 

[BrianDrab]

Hi rosetta -

Let's take a look. I need to gather a little info first before a fix. Please do the following.

Step#1 - Gather Info
1. Download SFCFix.exe and save this to your Desktop.
2. Save any open documents and close all open windows.
3. Double click on SFCFix.exe to open it.
4. Follow all on screen instructions and upon completion, a file should be created on your Desktop named SFCFix.txt.
5. Please post the contents of this log in your next post. Thank you.

 

[rosetta]

Thanks Brian for your timely response.SFCFix version 3.0.0.0 by niemiro.Start time: 2016-03-26 12:53:39.212
Microsoft Windows 7 Service Pack 1 - x86
Not using a script file.








AutoAnalysis::
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-fdeploy_31bf3856ad364e35_6.1.7601.17514_none_e1bcfc28af006dea\fdeploy.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-fde_31bf3856ad364e35_6.1.7601.17514_none_aa136561b9ed4ae4\fde.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_6.1.7600.16385_none_ce0882b8c63afdf6\gpedit.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-grouppolicy-gptext_31bf3856ad364e35_6.1.7600.16385_none_372622adf05a6587\gptext.dll




SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 4
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 78 datablocks.
Finish time: 2016-03-26 12:54:56.245
----------------------EOF-----------------------

 

[BrianDrab]

This should get you fixed up.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - SFC Scan

1. Click on the Start
   
   button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   sfc /scannow
   
   Wait for this to finish before you continue
   
   copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

---

Items for your next post
1. SFCFix.txt
2. CBS.txt

 

[rosetta]

I ran the sfc /scannow with no integrity shown the scan denied me access to the report , so i when to notepad c:\windows\logs\cbs\cbs.log for the report and it still reveals that the files are corrupt. so here is the zip cbs report.

 

[BrianDrab]

Log is clean! The errors are from the previous run. You are good to go.

 

[rosetta]

Thanks Brian you are the best.

 

[rosetta]

Hi Brian i didn't expect to hear from you today but it's nice to hear that you are always working too find the best solution too solve problems.My cpu usage is good at this time but if you have a better way then lets do it . here is the log report.