[SOLVED] help with sfc on windows 7 64bit

[eric4272]

Everytime I run sfc it says it found corrupt files but in cbs only listed is PendingRenames.also looked in sfcdetails the same no bad files .Thank you for any help .

 

[eric4272]

also cbs log list the same pendingrenames everytime I run sfc .

 

[eric4272]

I tried everything I know to do. but sfc says I have corrupt files but does not show any .please help this is driving me nuts thank you.

 

[Aura]

Hi eric :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;

• Download the right version of SURT for your system;
  • Your version of Windows is:
• Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
• On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
• Attach this log in your next reply;

Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

System Update Readiness Tool (SURT)

 

[eric4272]

running it now thank you.will upload when done.

 

[eric4272]

here you go..

 

[Aura]

SURT returned a clean log, let's see a fresh CBS.log now after running SFC.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

• On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
  
  Run as Administrator
• On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
• On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
• Enter the command below and press on Enter;
  

  sfc /scannow

  Note: There's a space between "sfc" and "/scannow";
• Once the scan is complete, enter the command below and press on Enter
  

  copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

• A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.

 

[eric4272]

ok running it now

 

[eric4272]

here you go Dropbox - cbs.txt also pic of error msg Dropbox - Capture.PNG

 

[Aura]

Can you delete everything in the folder below, then run SFC again and upload the CBS.log for me?

C:\Windows\WinSxS\Temp\PendingRenames

 

[eric4272]

deleted the items in PendingRenames running sfc now but also seen PendingDeletes but left it alone.

 

[eric4272]

Dropbox - CBS.log

 

[Aura]

Did you still get a message after the SFC scan, saying that it found some corrupt files but couldn't repair them?

 

[eric4272]

yes

 

[eric4272]

just going to reinstall windows thank you .

 

[Aura]

Sorry that I wasn't able to help your with your issue, good to know that you'll take care of it however :)