Help with Google Chrome browser on Windows 10

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m55

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Jul 21, 2015
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Hello, need help with this recent Chrome issue: -Certain sites like Google Calendar will get stuck Loading with the loading wheel in the tab never stopping and it not letting me add events. -When I try to attach files for uploading on any site or try to download a file, be it email or a website, it takes forever. Sometimes clearing the entire browsing history will get the File Open or Downloads window to show up but I can't do that every single time I need to upload or download something.
Please help. Have run virus and malware scans.
Google Chrome 48.0.2564.116 (Official Build) m (32-bit) Revision 700a0e589ecfa7e0f65cace17e2f75470c4adf9d-refs/branch-heads/2564@{#706} OS Windows Blink 537.36 (@700a0e589ecfa7e0f65cace17e2f75470c4adf9d) JavaScript V8 4.8.271.20 Flash 20.0.0.306 User Agent Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36 Command Line "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --flag-switches-end Executable Path Profile Path
Variations 47f591a-ce48e7a2 c175bf3c-3d47f4f4 b3888d8d-ac4538a3 6345b824-3d47f4f4 e950616e-ca7d8d80 7c1bc906-f55a7974 770a425-f23d1dea 775ebbd7-ca7d8d80 c70841c8-a2567007 f15c1c09-ca7d8d80 fb124cc-803f8fc4 93731dca-3f4a17df 9e5c75f1-e1c7cd46 f5dd6118-3d47f4f4 f79cb77b-3d47f4f4 b7786474-64e7d9a 4ea303a6-ecbb250e 4117e878-3d47f4f4 7aa46da5-669a04e0 9736de91-ca7d8d80 dbffab5d-ca7d8d80 c8b9b12d-ca7d8d80 6844d8aa-669a04e0 f47ae82a-86f22ee5 3ac60855-486e2a9c ed1d377-e1cc0f14 75f0f0a0-6bdfffe7 e7e71889-4ad60575 b39ea213-d1372334 bd368a6b-d2c8e0a4 Compiler MSVC
 
Hi m55

It sounds like Chrome's sluggish upload/download troubles aren't producing error messages of any kind? [If they have produced errors, let us know which errors].

I looked around, and it seems a fair number of Chrome users experienced issues similar to your starting about mid-October of 2015. Some of the tactics they used that proved effective for some of them:
1) Empty the Downloads folder that Chrome is using on your computer (you don't have to delete the data, just move it to another folder & save it that way).
2) If you changed the location of the Downloads folder that Chrome is using, try setting its location back to its default location.
3) Uninstall & reinstall Chrome.
4) Some users tried things using a different account, or simply not "logged in" to their account.

For testing purposes:
1) Try things with a different browser temporarily, to see if only Chrome is having the slowdown issues.
2) Test the speed of your Internet connection with Chrome, and then with another browser.
3) If your usual Internet speed has slowed tremendously, try "power-cycling" your modem/router/gateway device [power off the device - wait one minute - power on the device - wait about five minutes - test for connection speeds].
4) If you Internet connection speeds continue to struggle, call your provider, and have them test the signal strength to your device. And have them remotely test your device as well.

It goes without saying - that saving files requires room, so of course double check that free disk space isn't an issue on the drive where the downloads are stored.

Chrome has a few troubleshooting tips of its own - can't hurt to have a look at them (though most of them are for error-producing scenarios)
Fix file download errors in Google Chrome - Chrome Help

Let us know if none of the above helps.
 
Hello,
Thanks. I have previously uninstalled and reinstalled to no avail. There are no issues with other web browsers on my computer. In terms of the Downloads folder, I download things in different places so I'm not sure which particular folder would need files moved...do you know?

There is also the issue with it get snagged on some websites where download and uploading are not involved, like Google Calendar. Really stumped by all of this and very frustrating to have to clear my cache every time I need to upload so it will work okay for 5 minutes before getting screwed up again. Thanks in advance.
 
Strangely enough, the emptying of the Chrome Downloads folder was one of the methods that had the most success. It's just the folder used by Chrome for downloads that you can try emptying. To find out which one that is, enter the Chrome Settings by selecting Chrome's Settings icon (three horizontal lines in the upper right hand corner of Chrome), then select "Show Advanced Settings" ... and scroll down to the Downloads section. The download location is listed there.

You don't have to delete any files, just create another folder in a another location & save them there. What seems to help is that the Downloads folder used by Chrome is empty again.

Since you are having those other symptoms as well, you can try disabling extensions (at least temporarily, just to test). To enable/disable extensions, select the Chrome Settings icon again, and then select the Extensions category on the far left hand side of the screen. If disabling all the extensions helps Chrome behave normally again, you can start re-enabling the extensions one at a time. If Chrome starts to act up again right after enabling an extension -- then you'll have found the troublesome extension.

Did you try the method of using Chrome when not signed in?

And, since browsers and Internet settings are favorite targets of malware, try running a few scans. I recommend that you try at least one independent scan, run from a "Rescue CD" (such as AVG's, Avira's, Avast's, .... there are many). The advantage of the bootable Rescue CDs is that since you are booting the computer from a read-only medium, you have a better chance of an uncompromised scan.

I'm assuming that you haven't ran into any disk-space issues, either... (hard drives are so gigantic nowadays, such troubles aren't common ... but can be, for SSD users - which generally have smaller capacities at the moment)

I'll check in again tomorrow, & see how you're doing.
 
Forgot to reply. One of these steps seems to have done the trick, but not sure which, I think the Downloads folder and signing out of my account and reconnecting it back to chrome. Thanks!
 
Glad to hear it. I happen to like Chrome - once it's going it's quick enough - nice layout, easy navigation - useful extensions - and rarely has trouble (partly because it is kept up-to-date so well) ... Enjoy!
 
Oh the other thing I did that probably helped was to clear my Chrome Sync data. For some reason it said hundreds of Open Tabs were open even though there were just a few. google.com[slash]settings[slash]chrome[slash]sync I think this was causing major hangups
 
Thanks for adding the extra detail - much appreciated. This way, anyone with a similar problem will benefit from your repair.

For those following this thread, here is a quote from the Google help pages, that describe the "Sync Reset" method.
[h=3]Stop and clear synced data (reset sync)[/h]If you want to stop your Google Account from syncing to Chrome altogether, or need to reset sync, you can "stop and clear" your synced data.
To stop and clear your synced data or reset a sync passphrase, follow these steps:

  1. Open your Google Dashboard. Make sure you are signed in to your Google Account.
  2. Click Reset sync to stop syncing and clear all of your synced data.
  3. Click OK.
Note: You only need to do this once. It will stop sync on all of your devices. Your data will still be available in Chrome on your device(s).
Click to expand...

.... and Thanks agan m55!
 

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