[SOLVED] Help with Calculator app not working

VDas · May 27, 2024

Hi, I recently found a problem where the Windows Calculator app just completely broke on my system. I have tried resetting it and reinstalling it from the store but no dice. I have run SFC and DISM but it hasn't changed anything either. If there are any files I need to upload, I will do so as soon as I receive the notification.

xrobwx71 · May 27, 2024

What happens when you try to run it?

VDas · May 27, 2024

Absolutely nothing happens. Once and only once did I see the icon in the taskbar for maybe half-a-second. PFA screen recording.

Recording 2024-05-27 192144.mp4

xrobwx71 · May 27, 2024

Please download and run our Collection Application. Blue Screen of Death (BSOD) Posting Instructions - Windows 11, 10, 8(.1), 7 and Vista

Skip #4,5 and 7. Post the output and the speccy here. I am not looking at BOSDs, the Sysnative app tells much more than simply BSODs.

VDas · May 27, 2024

Running the Collection app (it wasn't able to generate a Services report because it was "too big", and is taking a while), I am unable to download Speccy, is there any other source or file host?

VDas · May 27, 2024

Here's the reports:

Speccy results

xrobwx71 · May 27, 2024

Right-click the calc icon. Choose app settings. Try Repair, if repair doesn't work try reset. It will only reset the app, not the PC.

VDas · May 28, 2024

xrobwx71 said:
Right-click the calc icon. Choose app settings. Try Repair, if repair doesn't work try reset. It will only reset the app, not the PC.

As mentioned in my original post, I have already tried this to no effect. I am attaching a screen recording that shows how it doesn't work after reset, repair or even reinstalling.

240.46 MB file on MEGA

xrobwx71 · May 28, 2024

Open PowerShell as an administrator, by right-clicking on the Start button and selecting "Windows PowerShell (Admin)."

In the PowerShell window, copy and paste the following command and press Enter:

Get-AppxPackage -allusers Microsoft.WindowsCalculator | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"}

SOURCE

xrobwx71 · May 28, 2024

@Maxstar

This user has a lot of Update errors and I feel the CBS should be analyzed. Can you take a look, please?

Maxstar · May 29, 2024

Previous thread: [SOLVED] - Unable to update Windows 11 Error - 0x800705b9 on Windows 11 Insider Build (Beta)

I would first suggest to create a new administrator account, there were also problems with SFCFix running on that account. And this is also an insider build!

VDas · May 29, 2024

Hi, sorry for the delay, had an exam yesterday, Maxstar, what exactly do you mean by I should make a new Admin account? Should I delete my main account?

VDas · May 29, 2024

xrobwx71 said:
Open PowerShell as an administrator, by right-clicking on the Start button and selecting "Windows PowerShell (Admin)."

In the PowerShell window, copy and paste the following command and press Enter:

Get-AppxPackage -allusers Microsoft.WindowsCalculator | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"}

SOURCE

Sadly, this too has had no effect, I feel like I ought to just give up as I would be able to work around this annoyance.

Maxstar · May 29, 2024

I would first check if the calculator app shows the same behaviour under a different administrator account.

Edit: I've just checked the app-specs on a VM and the 0 bytes indication seems to be normal.

Are you able to open calc.exe from the command line C:\Windows\System32>calc.exe? If so, the shortcut could be corrupted, a scan with SFC will detect such corruptions.

Code:

SFC /Scannow

VDas · May 29, 2024

I am not able to run it through calc.exe, running SFC.

VDas · May 29, 2024

Code:

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations

No errors were found...

Maxstar · May 29, 2024

Please try another account to see if you can open the calculator app.

Do also the following.

Click the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator.
Copy and paste the following command line and press Enter.

Code:

reg query "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateChange\PackageList" /s > "%userprofile%\desktop\PackageList.txt"

When finished, a logfile called PackageList.txt is saved on your desktop.
Post the logfile as attachment in your next reply.

VDas · May 29, 2024

Maxstar said:
Please try another account to see if you can open the calculator app.

Do also the following.

Click the Start button and in the search box, type Command Prompt

When you see Command Prompt on the list, right-click on it and select Run as administrator.

Copy and paste the following command line and press Enter.

Code:

reg query "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateChange\PackageList" /s > "%userprofile%\desktop\PackageList.txt"

When finished, a logfile called PackageList.txt is saved on your desktop.

Post the logfile as attachment in your next reply.

I didn't think about that! The calculator does work on the in-built administrator account and my other account. It seems that it only doesn't work on my main windows account.

Here's the logfile.

VDas · May 29, 2024

Maxstar said:
I would first suggest to create a new administrator account

Also, by this do you mean I should stop using this account and attempt to migrate everything to a new one? Sorry I found the wording to be confusing even in the previous thread.

Maxstar · May 29, 2024

VDas said:
The calculator does work on the in-built administrator account and my other account.

Great, so this has nothing to do with system corruptions.

VDas said:
I should stop using this account and attempt to migrate everything to a new one

Yes, but don't use third party tools to migrate data to the new account, just to be sure you don't copy corrupt files over to your new account.

[SOLVED] Help with Calculator app not working

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