[SOLVED] Help with Calculator app not working

[VDas]

Hi, I recently found a problem where the Windows Calculator app just completely broke on my system. I have tried resetting it and reinstalling it from the store but no dice. I have run SFC and DISM but it hasn't changed anything either. If there are any files I need to upload, I will do so as soon as I receive the notification.

 

[xrobwx71]

What happens when you try to run it?

 

[VDas]

Absolutely nothing happens. Once and only once did I see the icon in the taskbar for maybe half-a-second. PFA screen recording.

Recording 2024-05-27 192144.mp4

 

[xrobwx71]

Please download and run our Collection Application. Blue Screen of Death (BSOD) Posting Instructions - Windows 11, 10, 8(.1), 7 and Vista

Skip #4,5 and 7. Post the output and the speccy here. I am not looking at BOSDs, the Sysnative app tells much more than simply BSODs.

 

[VDas]

Running the Collection app (it wasn't able to generate a Services report because it was "too big", and is taking a while), I am unable to download Speccy, is there any other source or file host?

 

[VDas]

Here's the reports:

Speccy results

 

[xrobwx71]

Right-click the calc icon. Choose app settings. Try Repair, if repair doesn't work try reset. It will only reset the app, not the PC.

 

[VDas]

Right-click the calc icon. Choose app settings. Try Repair, if repair doesn't work try reset. It will only reset the app, not the PC.

As mentioned in my original post, I have already tried this to no effect. I am attaching a screen recording that shows how it doesn't work after reset, repair or even reinstalling.

240.46 MB file on MEGA

 

[xrobwx71]

Open PowerShell as an administrator, by right-clicking on the Start button and selecting "Windows PowerShell (Admin)."

In the PowerShell window, copy and paste the following command and press Enter:

Get-AppxPackage -allusers Microsoft.WindowsCalculator | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"}






SOURCE

 

[xrobwx71]

@Maxstar

This user has a lot of Update errors and I feel the CBS should be analyzed. Can you take a look, please?

 

[Maxstar]

Previous thread: [SOLVED] - Unable to update Windows 11 Error - 0x800705b9 on Windows 11 Insider Build (Beta)

I would first suggest to create a new administrator account, there were also problems with SFCFix running on that account. And this is also an insider build!

 

[VDas]

Hi, sorry for the delay, had an exam yesterday, Maxstar, what exactly do you mean by I should make a new Admin account? Should I delete my main account?

 

[VDas]

Open PowerShell as an administrator, by right-clicking on the Start button and selecting "Windows PowerShell (Admin)."

In the PowerShell window, copy and paste the following command and press Enter:

Get-AppxPackage -allusers Microsoft.WindowsCalculator | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"}






SOURCE

Sadly, this too has had no effect, I feel like I ought to just give up as I would be able to work around this annoyance.

 

[Maxstar]

I would first check if the calculator app shows the same behaviour under a different administrator account.

Edit: I've just checked the app-specs on a VM and the 0 bytes indication seems to be normal.



Are you able to open calc.exe from the command line C:\Windows\System32>calc.exe? If so, the shortcut could be corrupted, a scan with SFC will detect such corruptions.

SFC /Scannow

 

[VDas]

I am not able to run it through calc.exe, running SFC.

 

[VDas]

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations

No errors were found...

 

[Maxstar]

Please try another account to see if you can open the calculator app.

Do also the following.

• Click the Start button and in the search box, type Command Prompt
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• Copy and paste the following command line and press Enter.

reg query "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateChange\PackageList" /s > "%userprofile%\desktop\PackageList.txt"

• When finished, a logfile called PackageList.txt is saved on your desktop.
• Post the logfile as attachment in your next reply.

 

[VDas]

Please try another account to see if you can open the calculator app.

Do also the following.

• Click the Start button and in the search box, type Command Prompt
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• Copy and paste the following command line and press Enter.

reg query "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateChange\PackageList" /s > "%userprofile%\desktop\PackageList.txt"

• When finished, a logfile called PackageList.txt is saved on your desktop.
• Post the logfile as attachment in your next reply.

I didn't think about that! The calculator does work on the in-built administrator account and my other account. It seems that it only doesn't work on my main windows account.

Here's the logfile.

 

[VDas]

I would first suggest to create a new administrator account

Also, by this do you mean I should stop using this account and attempt to migrate everything to a new one? Sorry I found the wording to be confusing even in the previous thread.

 

[Maxstar]

The calculator does work on the in-built administrator account and my other account.

Great, so this has nothing to do with system corruptions.

I should stop using this account and attempt to migrate everything to a new one

Yes, but don't use third party tools to migrate data to the new account, just to be sure you don't copy corrupt files over to your new account.