Help with - Amd64\CNBJ2530.DPB" of prncacla.inf message in SCFC details

[BlueTardis]

Hi:wave:
Hoping you can help, I've found that after my system updated to windows 8.1 I'm unable to install a PDF printer (or any other printer)

I ran "sfc /scannow" and after it gave the following message "Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log " I ran "findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt" See attached file

If I'm reading the file correctly the main issue seems to be this line (which is what lead me to this site):
"Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch "

I've run SFCFix.exe & I've exported the CBS logs, If I've done this correctly they along with SFCdetail.txt should be attached.

Thanks for your time looking into my problemView attachment sfcdetails.txtView attachment SFCFix.txt

 

[BlueTardis]

These are the CBS files

View attachment CBS.logView attachment 11227

 

[BlueTardis]

Here are all the CBS Files

http://1drv.ms/1EV3I4l

 

[Go The Power]

Hello and welcome to the forum :)

I am not seeing a recent SFC scan in the logs, could you please run the following for me?

SFC /SCANNOW

1. Right click on the
   
   button
2. Click on Command prompt (Admin) => Press Yes on the prompt
3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
4. Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

1. Right click on the
   
   button
2. Click on Run => Inside the run box copy and paste the following command:
   

   cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

3. Press Enter
4. Once this has completed please go to your Desktop and you will find CBS.txt, please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.txt For example "CBS_Go The Power_1803.txt"
5. Please upload CBS_{Username}_{Date}.txt to this thread.

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

 

[BlueTardis]

http://1drv.ms/1BX7N5x

Thanks so much for looking into this I've attached the file above.


The message I received from running Scannow (above) was different this time around. it shows "windows resource protection did not find any integrity violations"
Perhaps this means the AMD64 problem is solved:lol:, even though I just tried to install the PDF printer which failed:huh:. (no error message, nothing happens)

Please take a look at the cbs file and if this is the case then I will open a new thread asking for help with the PDF printer install, that is if such a request is okay within this forum.

 

[Go The Power]

Hi BlueTardis,

Sorry for the delay, I have just returned from my holidays.

The CBS log looks fine, what PDF printer are you trying to install?