[SOLVED] Help resolving sfc and dism errors prior to Win 10 upgrade

calanan

Contributor
Joined
Sep 1, 2015
Posts
112
I'm looking for help resolving some unspecified (at least to me) corruption on this Windows 8.1 x64 PC before I attempt upgrading it to Windows 10.

System.jpg

Though I am seeing no obvious problems with Windows Update, I am seeing errors with both sfc and dism and would like to try to resolve them before upgrading. I've had similar issues of corruption on other machines in the past that have caused them to get caught in Recovery Console loops when upgrading to Win 10 and I'd like to try to be more proactive this time around.

Below is output from sfc and dism, please let me know if you need any logs or other output, thanks!

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

C:\WINDOWS\system32>dism.exe /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031

Image Version: 6.3.9600.17031

[==========================100.0%==========================]

Error: 0x800f0906

The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required to
restore the feature. For more information on specifying a source location, see
Configure a Windows Repair Source.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
 
Also, here is output from sfcfix and below is a link to CBS.zip

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-12-23 00:54:12.020
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.


AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-12-23 00:54:26.444
----------------------EOF-----------------------

CBZ.zip Microsoft services
 
Hi calanan :)

My name is Aura and I'll be assisting you with your issue. You don't need to solve corruption issues under your Windows if you upgrade to Windows 10 using the Media Creation Tool, only if you intend to upgrade via Windows Update. However, using the MCT is better since the success ratio is higher.

https://www.microsoft.com/en-ca/software-download/windows10
 
Solved! Thanks again for your great advice, Win 10 installed via MCT without any issues and both sfc and dism come up clean!

Microsoft Windows [Version 10.0.10586]

(c) 2015 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.
Beginning verification phase of system scan.

Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32>dism.exe /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool

Version: 10.0.10586.0


Image Version: 10.0.10586.0
[==========================100.0%==========================]

The restore operation completed successfully.

The operation completed successfully.
 
That's good to know calanan, glad that I was able to help you :)
 

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