Good day experts!
I would like to seek help on this forum regarding this issue. I'm trying to diagnose the problem on my Windows 8.1 installation because I believe some system files were damaged and/or corrupted and I seem to deduced the symptoms based on the errors I encounter and still encountering while using my PC. For instance, one recurring errors I see on my system is that Notepad is showing wrong fonts and missing typefaces, Adobe Acrobat randomly gives errors because of "Bad Windows Image" and some Microsoft Office applications does not simply run, specifically MS Excel which gives an error "Not enough memory to run Microsoft Excel. Please reinstall." For these reasons, I tried to run the command sfc /scannow to check for file integrity and returned this:
From this, I know now that there are system files that were corrupted and needed repair. I then used DISM to try to restore the system files using my Windows 8.1 installation disc and used /limitaccess flag to prevent it from using Windows Update since it is on a domain environment. However, it returns an error like this:
What other options should I take to fix this problem? I have uploaded my CBS and DISM log files here for your reference. Any help will be greatly appreciated. Thank you.
I would like to seek help on this forum regarding this issue. I'm trying to diagnose the problem on my Windows 8.1 installation because I believe some system files were damaged and/or corrupted and I seem to deduced the symptoms based on the errors I encounter and still encountering while using my PC. For instance, one recurring errors I see on my system is that Notepad is showing wrong fonts and missing typefaces, Adobe Acrobat randomly gives errors because of "Bad Windows Image" and some Microsoft Office applications does not simply run, specifically MS Excel which gives an error "Not enough memory to run Microsoft Excel. Please reinstall." For these reasons, I tried to run the command sfc /scannow to check for file integrity and returned this:
Code:
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.
C:\Windows\system32>From this, I know now that there are system files that were corrupted and needed repair. I then used DISM to try to restore the system files using my Windows 8.1 installation disc and used /limitaccess flag to prevent it from using Windows Update since it is on a domain environment. However, it returns an error like this:
Code:
C:\Windows\system32>dism /online /cleanup-image /restorehealth /source:v:\sources\install.wim:1 /limitaccess
Deployment Image Servicing and Management tool
Version: 6.3.9600.19408
Image Version: 6.3.9600.19397
[==========================100.0%==========================]
Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more inf
ormation on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
C:\Windows\system32>What other options should I take to fix this problem? I have uploaded my CBS and DISM log files here for your reference. Any help will be greatly appreciated. Thank you.
