Hashes for amd64_prncacla.inf does not match actual file

[feyaizz]

GREETINGS to every respected member of the community. I am opening this thread due to the fact that I found some errors after running sfc /scannow, and the system seems to not be able to repair it. After doing some readings on the web, I then downloaded the SFCFIX.exe and run it as per instructed after running DISM. Hereby I attached all three logs related in zip files.


LAPTOP SPECS:
INTEL CORE I5
WINDOWS 8.1
8GB RAM
1TB HDD

Thank you in advance for the attention and willingness to assist.

 

[Gary R]

Hi I'm Gary R,

I'm a Security Analyst, and a Windows Update Trainee, and I'd like to help you with your problems.

As a trainee, any instructions I give you must first be checked by a qualified update expert, before I post them. This will by necessity introduce some delay to any of my replies, so please be patient.

I am looking over your logs now, and will be back as soon as I've finished analysing them.

 

[Gary R]

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt
• Open the file, then copy and paste its content in your next reply.

Next ...

• Restart the computer.
• Run the command SFC /SCANNOW in an elevated command prompt and report the result.
• If it fails, attach a zipped C:\Windows\Logs\CBS\CBS.log to your next reply.

 

[Gary R]

It is now 5 days since I posted the instructions to you in my last post to this topic.

Do you still need help.

If I do not hear from you within 24 hours, I will presume you don't and will close this topic.

 

[Gary R]

Due to lack of activity this topic is now closed.