[SOLVED] Group Client Policy Service Failed (no windows update available)

A

andrea1960

Member
Joined
Oct 5, 2015
Posts
6
Location
Italy
Hello, I run a Windows 8.1 OS and I got Group policy service error. I followed some post on your forum and I run the SFC/scannow before and after the SFCFix.

Even if the SFCFix says that the error has been fixed as shown below I still have the same error


SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-10-05 14:46:42.319
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.


AutoAnalysis::
FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.3.9600.17415.


SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-10-05 15:18:26.785
----------------------EOF-----------------------


Could you kindly help me please

Thanks

Andrea
 

Attachments

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

View attachment SFCFix.zip

DISM /RestoreHealth Scan

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Right-click on the Start
    w8start.png
    button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter

    Dism /Online /Cleanup-Image /RestoreHealth

  3. When DISM finishes scanning your component store, zip up and attach your CBS log to your next post:

    C:\Windows\Logs\CBS\CBS.log
 
Hi Zcomputerwiz

thanks for your reply. I executed the sfcfix.zip as described and afterwords I run the Dism /Online /Cleanup-Image /RestoreHealth and results are attached below; Even if the restorehealth says that everithing has been fixed I log off and when I log on again I had the same errors. Please note that the CBS.log has not been created.

Thanks a lot

Andrea


Code: 
[/1]

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-10-08 17:43:35.564
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Andrea\Desktop\SFCFix.zip
 

PowerCopy::
Successfully took permissions for file or folder C:\windows\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB
Successfully copied file C:\Users\Andrea\AppData\Local\niemiro\Archive\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB to C:\windows\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB.
Successfully restored ownership for C:\windows\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB
Successfully restored permissions on C:\windows\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB
PowerCopy:: directive completed successfully.


Code 2 

[ATTACH=CONFIG]16823.vB[/ATTACH]
 
I'll need the file C:\Windows\Logs\DISM\DISM.log to determine what the problem is.
 
2015-10-08 18:27:33, Info DISM DISM Package Manager: PID=10688 TID=7100
=================================
Checking System Update Readiness.


Summary:
Operation: Detect and Repair
Operation result: 0x0
Last Successful Step: Entire operation completes.
Total Detected Corruption: 0
CBS Manifest Corruption: 0
CBS Metadata Corruption: 0
CSI Manifest Corruption: 0
CSI Metadata Corruption: 0
CSI Payload Corruption: 0
Total Repaired Corruption: 0
CBS Manifest Repaired: 0
CSI Manifest Repaired: 0
CSI Payload Repaired: 0
CSI Store Metadata refreshed: True

Total Operation Time: 2436 seconds.
Click to expand...

It appears that the file was successfully replaced.

Can you get a screenshot of the error message you are getting?
 
Immagine 1.png

Hi, please find attached the print screen with the error "Impossible to connect with the Group Policy Client "

Thanks for your support

Andrea
 
Ok, let's try this:


Run Windows Repairs
  1. Download Windows Repair (All-in-One) Portable to your desktop.
  2. Once the file is downloaded, right-click on the file on your desktop and choose Extract All...
    Extract.JPG
  3. Keep the defaults and click the Extract button.
  4. A folder named tweaking.com_windows_repair_aio will be extracted to the desktop. Once the extraction is complete the folder will open.
  5. Inside this folder, there is a folder named Tweaking.com - Windows Repair. Open this folder as well.
    Capture.JPG

  6. Double-click on Repair_Windows.exe to open. Note: Please make sure all of your programs are closed and anything you were working on is saved as we will be rebooting.
  7. When the program opens, click the Reboot to Safe Mode button at the bottom of the screen. Answer Yes to allow.
  8. Once rebooted into Safe Mode, open the program again. When the program opens, click the Repairs tab and click the Open Repairs button.
  9. A backup of your registry will be made. After a few moments you will have many options from which you can choose.
  10. Please click the Unselect All button and then click to enable only the following ones:

    03 - Reset Service Permissions
    10 - Remove Policies Set By Infection
    26 - Restore Important Windows Services
    27 - Set Windows Services to Default Startup

  11. Ensure the Restart check box is selected and click the Start Repairs button in the lower right of the screen. This may take some time to run so be patient.
    StartRepairsWithReboot.JPG
  12. Once the fixes are complete you will be prompted to restart your machine. Answer Yes.
 
Everything has been fixed .........you did a very good job and you are a great professional.

Thanks a lot

Andrea
 
Glad to hear that worked :)

I'll mark the thread solved. Please post back if you encounter any problems and I will continue to assist you.
 
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