Hi guys
I hope I will be able to explain the serious issue that happened to me recently..
I m providing tech support so a few days ago received a laptop with forgotten windows pin/pass issue then I booted the device with my winpe utility USB (changing Bios setting as disable Secure boot) right after I ve seen a message saying that C drive is locked and cannot be accessed (with locker). First I asked my customer if that set any encryption and the answer was No they didn't even know what BitLocker was. Right now even I change bios secure boot enable first thing comes to enter 48 digit code mentioning BitLocker which was never ever set... and I 've been looking many places on youtube, forums, articles however couldn't find anything clear.
I simply can reformat the laptop and install all again but since my customer has only one important doc which hasn't been backed up somewhere else I m looking some help or advice if anyone has same issue..
I m trying understand how windows 10 can encrypt someone without warning.
best regards
