[SOLVED] Forever saying "restart you computer to finish installing important updates"

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baccalad

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Apr 14, 2016
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Forever saying "restart you computer to finish installing important updates"

I am currtently running Windows 7 SP1 and my Windows Update is forever saying "restart your computer to finish installing important updates" and no matter how many times I restart my computer nothing ever happens. I have been searching for hours through so many different websites and forums following every single different instruction. As well as this in task manager I have a process named "SVCHOST" which is constantly running, using up 50% of my CPU and I have linked this to the service "wuauserv" as my CPU goes back down to around 5% if I right click and stop service.

I have tried running the Windows Update Troubleshooter to no avail, I get the following messages:
Windows Update error 0x80070057 (2016-04-15-T-03_57_27A) - Not fixed
Service registration is missing or corrupt - Fixed
Problems installing recent updates - Fixed
Problems installing recent updates - Fixed

I have tried running Windows Update Fixit to no avail

I have also tried running SURT which didn't work either, but I got this log:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-04-15 01:38


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store


Summary:
Seconds executed: 1035
No errors detected

Finally I also tried manually downloading and installing KB3050265 which was suggested might work but it didn't appear to do anything either.
 
Re: Forever saying "restart you computer to finish installing important updates"

Hi baccalad :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

EndqYRa.png
Exporting a Custom Registry Key
Follow the instructions below to export the key specified below from the Registry and upload it.
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code: 
    reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" "%userprofile%\Desktop\Export.txt"
  • A file called Export.txt will appear on your desktop;
  • Upload the file on Dropbox, Google Drive or OneDrive and post the download URL here;
 
Re: Forever saying "restart you computer to finish installing important updates"

Alright, follow the instructions below please.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • On your Desktop, right-click and select New, then Text Document. Give it the name SFCFixScript (it should be a .txt) extension;
  • Open the SFCFixScript.txt file you just created, and copy/paste the following in it;
    Code: 
    ::
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired]
  • Save any work you have open, and close every programs;
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it;
    1p8eDnI.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
 
Re: Forever saying "restart you computer to finish installing important updates"

Thanks so much again for your help Aura, here's the contents of the file that was created:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-04-19 12:17:50.165
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Owner\Desktop\SFCFixScript.txt [0]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.


WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.


Successfully deleted registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.


Failed to open registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired with error code ERROR_FILE_NOT_FOUND.
RegistryScript:: directive failed to complete successfully.








Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2016-04-19 12:36:35.893
Script hash: vygNwPGEbuf7ax4r4PQ3Orn5Te4Tu0ODgIsBwsyvrTM=
----------------------EOF-----------------------
 
Re: Forever saying "restart you computer to finish installing important updates"

Good! Now if you restart your computer, do you still get the same message after?
 
Re: Forever saying "restart you computer to finish installing important updates"

Thank you so much, that seems to have fixed it. After restarting my computer Windows Update allowed me to check for updates, there were a couple of optional updates and one important update (KB3147071 if that means anything to you?) which all downloaded and installed without any problems. :)
 
Re: Forever saying "restart you computer to finish installing important updates"

I don't know all the KBs on the tip of my tongue, but here's what I found for the KB3147071 :)

https://support.microsoft.com/en-ca/kb/3147071

And I'm glad to see that your issue has been solved :)
 
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