[SOLVED] for jcgriff2

[glenn]

The perfmon -report kept timing out

 

[jcgriff2]

Hi -

What exactly is the problem?

There are no BSOD dumps in the RAR attachment.

Regards. . .

jcgriff2

 

[glenn]

Hi -

What exactly is the problem?

There are no BSOD dumps in the RAR attachment.

Regards. . .

jcgriff2

My laptop starts up and then freezes constantly i have to shut the power off by the power button a couple of times then if im lucky i can use it.

Ps this is when it loads up on windows startup after i log in

 

[jcgriff2]

Hi -

The jcgriff2 app ran in just over 1 minute on your system -- among the fastest I've seen.

Get rid of COMODO Internet Security!

Use the removal tool - http://kb.eset.com/esetkb/index?page=content&id=SOLN146

Reboot upon completion.

Any others installed - anti-virus or firewall?

If not, install Microsoft Security Essentials (MSE).

Let's start with that; I'll keep going through your files.

Regards. . .

jcgriff2

 

[glenn]

Ive uninstalled comodo as my firewall i have free avg as my anti virus, is that ok?
installed mse

 

[jcgriff2]

AVG free is fine for now.

Notice any faster boot time. . . ?

 

[jcgriff2]

I noticed TRACERT timed out on the 2nd hop -

Read More:

Tracing route to techsupportforum.com [173.193.180.46]
over a maximum of 30 hops:

  1     1 ms     2 ms     1 ms  192.168.0.1 
[COLOR=#FF0000]  2     *        *        *     Request timed out.[/COLOR]
  3    58 ms    57 ms    57 ms  ip-89-200-134-29.ov.easynet.net [89.200.134.29] 
  4    69 ms    54 ms    54 ms  te0-7-0-2.er11.thlon.ov.easynet.net [89.200.134.173] 
  5    53 ms    53 ms    54 ms  bu4.gr10.telon.uk.easynet.net [89.200.135.145] 
  6   153 ms   152 ms   153 ms  87-86-77-161.easynet.net [87.86.77.161] 
  7   152 ms   152 ms   152 ms  te3-5.bbr01.eq01.wdc01.networklayer.com [206.223.115.185] 
  8   166 ms   185 ms   167 ms  ae0.bbr01.tl01.atl01.networklayer.com [173.192.18.153] 
  9   188 ms   188 ms   188 ms  ae13.bbr02.eq01.dal03.networklayer.com [173.192.18.134] 
 10   190 ms   190 ms   191 ms  ae6.dar01.sr01.dal05.networklayer.com [50.97.18.195] 
 11   193 ms   202 ms   189 ms  po1.fcr03.sr03.dal05.networklayer.com [173.192.118.143] 
 12   189 ms   189 ms   191 ms  173.193.180.46-static.reverse.softlayer.com [173.193.180.46] 

Trace complete.

Re-run TRACERT now that COMODO is gone.

Bring up an Admin CMD prompt -
START | type cmd.exe | RIGHT-click on cmd.exe | select "Run as Administrator" | Paste -

 tracert sysnative.com >0 & start notepad 0

A Notepad will open. Save & attach the text file to your next post.

What kind of modem/router do you have?

Who is your ISP? e.g., FIOS, DSL, Cable, etc...?

Run Speedtest & post output image - http://www.speedtest.net/

My system -

​

Regards. . .

jcgriff2

 

[glenn]

yes everything seems to be working fine thanks very much good day sir

 

[jcgriff2]

Glad to hear it.

Good luck to you.

Regards. . .

jcgriff2