Folder access denied

vàp

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Hello

Among several annoying features with the skype app (windows 10 Pro 64 bit version 1803 build 17134.165), one I have been unable to fix.
The (now universal) ring tone is useless when I am not at the PC, so I want to change it.
I ended up locating two files named incomingcall.wma that match the ring tone in the following folders:
C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1815.209.0_x64__kzf8qxf38zg5c\SkypeApp\Assets\Audio
C:\Windows\InfusedApps\Packages\Microsoft.SkypeApp_12.13.274.0_x64__kzf8qxf38zg5c\SkypeApp\Assets\Audio

I tried to copy the file I want to the WindowsApps\…\Audio folder, permission denied.
What I have tried so far (I am administrator):
- grant myself full access to the folder
- take ownership of the folder
- copy using Windows Explorer, admin command prompt and PowerShell (Copy-Item -Path E:\Install\incomingcall.wma -destination "C:\Program Files\WindowsApps\Microsoft
.SkypeApp_12.1815.209.0_x64__kzf8qxf38zg5c\SkypeApp\Assets\Audio\IncomingCall.wma" -force)
- same same, but applied to the top WindowsApp folder
and all failed ( I have later reset the proper ownerships)

The only thing that worked (I thought the issue might be with overwriting the existing file) was to delete the file in WindowsApps\…\Audio (and it is of course impossible to restore it from the recycle bin:banghead:)

Is there any way to get the file I want where I want it? Preferably within Windows, but would it be possible to boot to some Linux (from CD) and copy while Windows is not active?

Thanks in advance
 
Well, I got the Linux idea while posting the request, and it worked (still have to get a call for a final check, but the files copied all right)

Still, if anybody has a Windows solution, I am not adverse to learning of it.

Cheers
 
Still unsolved: file explorer sees the files under WindowsApps and InfusedApps, Search everything sees it only under InfusedApps, and Skype does not ring :o(
 
Hi. . .

Logon to your system using the Hidden Administrator user account and see if it can do the job.

First - create a Windows system Restore point - Windows System Restore - Create a Restore Point (Windows 10, 8.1, 8, 7 & Vista)

Using your current user account, enable the Hidden Admin account - Enable/ Disable the Hidden Administrator User Account (Windows 10, 8.1, 8, 7, Vista)

Logoff your user account. There should be a user account named Administrator waiting for you at the logon screen. Log onto it.

Try to copy the file(s).

Have you tried reinstalling Skype? - Download Skype | Free calls | Chat app

Be sure to re-hide the Hidden Admin account using your normal admin account when finished.

Regards. . .

jcgriff2

EDIT: Try using CMD if Powershell fails.

Hit WIN Key | type cmd.exe | RIGHT-click on cmd.exe (or on "Command Prompt" - whichever comes up) | select "Run as Administrator"

The directory in CMD should be \windows\system32
 
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Hi…

From administrator account: copy failed with file explorer, cmd and PS
Uninstalled the app, installed the destop version 8.25, unable to locate the sound files
Uninstalled 8.25, installed 7.41, at least there it is possible to customize the sounds :o)
Unfortunately it refuses to keep the one I want and comes back to the default one :o(
And refuses to see my headset :o((

Going to forget all this for a while, no idea what else I can try
 
What is the FULL directory and file name that you are trying to copy FROM and what is the FULL directory and file name that you are trying to copy TO? Please place each in a CODE box. Click on the # icon in the text editor menu.

I want to make sure that they actually exist and are not virtualizeable folders/files.

This applies to Windows 10 too - https://support.microsoft.com/en-us...-virtualization-issues-in-windows-vista-or-in

Check the Virtual Store folder out and see if anything is in it.

Regards. . .

jcgriff2

EDIT: Also, try the copy with this 3rd party file management system - Download - Altap Salamander File Manager

It's good for 30 days and you will have no problems uninstalling it when that time comes.

When you run it - run it at an elevated Admin level -- RIGHT-click on the Altap icon; select "Run as Administrator"

First thing to do is to turn on both drive bars. From the top menu, select Options; Show; Two drive bars

Left side - (click your mouse anywhere on the left side) - select the FROM file

Do the same with the RIGHT side, except it will contain the TO file

I've been using Altap in lieu of Windows Explorer since 2007. I dislike Windows Explorer immensely because it hides so much from you.
 
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Source directory: tried from
Code:
E:\Install\IncomingCall.wma
, also tried
Code:
C:\Users\MyUserName\Documents\Sounds\IncomingCall.wma
Destination:
Code:
C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1815.210.0_x64__kzf8qxf38zg5c\SkypeApp\Assets\Audio\incomingcall.wma
the file does exist
There is also a
Code:
C:\Windows\InfusedApps\Packages\Microsoft.SkypeApp_12.13.274.0_x64__kzf8qxf38zg5c\SkypeApp\Assets\Audio
directory with the same files as the destination folder, but since that one is stilll there after I have uninstalled Skype, I guess it is not functional

altap fails too, and after the copy attempt the incomingcall.wma in the destination folder has disappeared

any recommendation to replace skype?
 
Aldo tried to overwrite file content using UltraEdit (cannot paste) and Notepad++ (file cannot be played)
 
If Altap could not do it, I don't know what would.

That is incredible.

Microsoft does some interesting work with sounds. Remember the sound for new mail in Outlook 2007? I tried and tried to locate it and copy it for Outlook 2013 and never could.

No, I know of no competitor for Skype.
 
Forgot to mention - when I do a CMD DIR of the destination, I get "system cannot find the path specified".

In other words, the directories/folders (1 or more) cannot be found by the system.

I attached a screenshot.

I do have Skype installed and use it regularly.

EDIT: Did you ever look in the "Virtual Store" directory?

C:\Users\<username>\AppData\Local\VirtualStore
 

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CMD (admin mode) does not see the folder indeed, and using File Explorer I don't see IncomingCall.wma anymore either. What I do have is a Skype_Call_Calling.m4a that sounds very much like the hated Skype ringtone. I have no hope of replacing it with something I'd like, not in that folder.

VirtualStore and its subfolders have mostly log and ini files, nothing Skype-like, and not a single sound file :(

I think we can consider the thread as closed, thanks for having tried so much
 
I hate to give up on something like this!

How did you originally determine the name of the Skype ring file?

Did you use something like SysInternals Process Monitor? - Process Monitor - Windows Sysinternals | Microsoft Docs

If you're not familiar with it, ProcMon displays and records every HDD I/O, whether normal disc activity or registry activity.

You would begin execution of procmon.exe (as Administrator), then make Skype "ring". Then immediately turn procmon's "capture" feature OFF as the procmon line item entries will be literally flying up the screen (hundreds, if not thousands of entries are generated each minute -- and we don't need to capture any line items after the Skype ring file has been played ("rung")) . Procmon writes directly to the page file. Do not keep ProcMon running for hours without deleting the current captured entries as procmon uses up virtual memory at a very fast rate and could end up causing your system to freeze, requiring a hard shut-down.

You'll see the item icons for "capture", "delete entries" and others at the top-left (or top left-middle) of the screen. Simply hover your mouse over the icons to determine what they are. Look specifically for "Capture" so that you can turn it off immediately following the Skype ring. This will not only result in less entries to go through, but also give you a definite STOP point.

The name of the audio file that was accessed for the Skype ring will be among the entries -- you just have to find it. ProcMon also allows you to perform various kinds of summaries - by file, by directory, etc...

The bottom line here is that we need to be sure that we're working with the correct file(s) - and prove it. ProcMon is the easiest, fastest and most reliable way to verify the Skype ring file that I can think of.

Regards. . .

jcgriff2
 
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Hi there,

If you’re not an administrator on your computer, you’ll see these errors if you try to access protected folders or other users’ files.

Read the article before you really try to fix the error with the method below.

Otherwise:

1. Open up a File Explorer window and browse to the folder you need to access. Right-click on it and choose Properties. In the resulting window, change to the Security tab and click the Advanced button at the bottom. Here, you’ll see some text that says Owner: and probably Unable to display current owner next to it. Click the Change link to the right of this to change the item’s owner.

2.
Now, you’ll need to select which people or groups can access the resource. In the Enter the object name to select box, type Administrators to allow all PC admins to access it, or just your username if you prefer. Click Check Names and the box text will auto-correct to PCNAME\Administrators; click OK to accept this.

3.
Finally, back on the Advanced Settings window, check the box for Replace owner on subcontainers and objects below the Owner field. This ensures you can access everything inside that folder without having to repeat these steps. Click OK and you’re all set to access the folder!

Let me know if the methods worked for you, thank you!
 

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