First BSOD yesterday.

imrunningoutofmana

imrunningoutofmana

Member
Joined
Dec 2, 2021
Posts
5
Only happened once. I had to go out yesterday so I didn't get a chance to look into it further. I would say my system has been on for a few hours since it happened and I have not had another issue with it, but I would still like to find the cause.

  • A brief description of your problem (but you can also include the steps you tried) I had a BSOD yesterday when I opened the riot client. Don't know if it is related or just poor timing. Updated graphics driver and did a malware scan.
  • System Manufacturer? Alienware
  • Laptop or Desktop? Desktop
  • Exact model number (if laptop, check label on bottom)
  • OS ? (Windows 10, 8.1, 8, 7, Vista) Windows 10
  • x86 (32bit) or x64 (64bit)? x64
  • (Only for Vista, Windows 7) Service pack?
  • What was original installed OS on system? Windows
  • Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM
  • Age of system? (hardware) 3 Years.
  • Age of OS installation? Saturday, ‎December ‎7, ‎2019
  • Have you re-installed the OS? Yes
  • CPU - Intel Core i7
  • RAM (brand, EXACT model, what slots are you using?) 16.0GB Dual-Channel Unknown @ 1329MHz (19-19-19-43)
  • Video Card - NVIDIA GeForce GTX 1080 Intel UHD Graphics 630
  • MotherBoard - (if NOT a laptop) Alienware 0VDT73
  • Power Supply - brand & wattage (if laptop, skip this one)
  • Is driver verifier enabled or disabled? Disabled
  • What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth) Windows Defender. Malwarebytes.
  • Are you using proxy, vpn, ipfilters or similar software? Yes
  • Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software) No
  • Are you currently under/overclocking? Are there overclocking software installed on your system? Never have. MSI Afterburner.
 

Attachments

Hmm, could you please zip up the following file and then share it via a file sharing site such as Google Drive or OneDrive?

Rich (BB code): 
%systemroot%\MEMORY.DMP

I suspect that the issue may be with either the mouse or keyboard driver.
 
Upon restarting I received a BSOD with the error code: DRIVER_VERIFIER_VIOLATION_DETECTED

I’m no longer able to boot my PC without getting a blue screen, and I haven’t been able to get it into safe mode.
 
If it does not open to safe mode:

a) find a working computer

b) find a flash drive that you can format (> or = 8 GB)

c) create a bootable windows 10 iso 21H2:
Download Windows 10


d) Insert the windows 10 iso flash drive into the applicable USB port

e) Boot the computer to the flash drive

f) Open the troubleshooting menu on the flash drive


g) Type:
verifier /reset

h) If the prior command does not turn off the WDV tool then type:
verifier /bootmode resetonbootfail

i) If the prior command does not turn off the WDV tool then click system restore

j) If none of the prior three commands work then comment into this thread


Once you're back on the desktop > run the Sysnative log collector > post a share link into this thread
 
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