G GinTonic Member Joined Mar 21, 2020 Posts 6 Mar 21, 2020 #1 Hi :) Output: SysnativeFileCollectionApp.zip OS - Windows 10, 8.1, 8, 7, Vista? Windows 10 Version 1809 (OS Build 17763.1098) x86 (32-bit) or x64 (64-bit)? x64 What was the originally installed OS on the system? Windows 7 Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Was installed at my previous company. I assume full retail. Age of system (hardware) Mostly December 2011 Age of OS installation - have you re-installed the OS? December 2011. I updated to Windows 10 little more than a year ago. CPU Intel i5-2500K Video Card NVIDIA GeForce GTX 560 Ti MotherBoard - (if NOT a laptop) ASRock Z68 Pro3, Z68 Power Supply - brand & wattage (if laptop, skip this one) ? System Manufacturer I built it. Exact model number (if laptop, check label on the bottom) Laptop or Desktop? Desktop. A description of what I know so far: System went to BSOD on 20th March 17:20 with faulty_hardware_corrupted_page. Was reading emails at the moment it happened. The only difference that day was that I installed Flashback Express Video Recorder roughly 1-2 hours before the BSOD. The system then took quite a while to reboot and since I had to leave the computer I only returned roughly 20 minutes later. Judging from the event viewer, the system detected corruptions and tried to fix them. It then went on to Windows Update and tried to install updates that failed. Event Viewer indicates in the system log that the Registry Hive SystemRoot\System32\Config\SOFTWARE was corrupted and recovered at 17:21:46 Event Viewer indicates in the system log that a corruption was discovered in the file system structure on volume C: in the index structure of several files of the user profile, .NET Framework and different program files from 17:21:54 onwards until 17:35:17 During Logon a message box: sihost.exe - System Warning Unknown Hard Error After Logon: start bar unresponsive explorer.exe crashing every second with Exception code: 0xc0000409 Fault offset: 0x000000000006e91e Faulting module path: ucrtbase.dll Further errors that started to appear: conhost.exe bad image / dxdiag.exe - bad image → mmdevapi.dll 0xc0000020 "In Product Messaging Application has stopped working" <-- seems to be a Avira specific error attempted fixes: uninstalled graphics drivers. this defers the crashing explorer.exe on startup to a later point in time WHEN booting in safe mode and allows to use the keyboard without being interrupted by the crashing explorer.exe Sfc /scannow → ends early with message: verification 19% complete. Windows Resource Protection could not perform the requested operation. DSIM.exe finishes after 5% with Error 4448 The WOF driver encountered a corruption in the compressed file’s Resource Table. Settings/Windows Update won't ever open Thank you!