marlon.almeida Member Joined Oct 17, 2019 Posts 18 Oct 17, 2019 #1 Good afternoon, I need your help as I work with information technology and I have several clients who are unable to upgrade KB4519976. Would you help me ? I have tried everything and nothing. There are 3 machines that are not in the same city as me, I will have to do the service remotely. Some advice ?
Good afternoon, I need your help as I work with information technology and I have several clients who are unable to upgrade KB4519976. Would you help me ? I have tried everything and nothing. There are 3 machines that are not in the same city as me, I will have to do the service remotely. Some advice ?
marlon.almeida Member Joined Oct 17, 2019 Posts 18 Oct 17, 2019 #2 Remember that all machines use Windows 7, and all updates performed, do not install update KB4519976. Follows photo with error. Attachments erroconstru.jpg 166.3 KB · Views: 6 erroconstru2.jpg 269.5 KB · Views: 6
Remember that all machines use Windows 7, and all updates performed, do not install update KB4519976. Follows photo with error.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 17, 2019 #3 Hi! Please follow these instructions: Windows Update Forum Posting Instructions
marlon.almeida Member Joined Oct 17, 2019 Posts 18 Oct 25, 2019 #4 Good afternoon, I followed the last tutorial: I ran sfc / scannow that reported "Windows Resource Protection did not find any integrity violations" went to step 3 and did the hotfix for windows installation, and yet the 4519976kb package installation was not installed. How to proceed?
Good afternoon, I followed the last tutorial: I ran sfc / scannow that reported "Windows Resource Protection did not find any integrity violations" went to step 3 and did the hotfix for windows installation, and yet the 4519976kb package installation was not installed. How to proceed?
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 25, 2019 #5 Hi! Please do the following: GSmartControl Follow the instructions below to check your SMART status with GSmartControl: Download the portable version of GSmartControl and save it on your Desktop; Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program. Identify your drive in the list (if recognized by the tool), and hover your mouse over it. You should see something called: SMART status. It will either read: Enabled, in which case you should do the following: Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name); Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete); Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot; Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply; Please note: If the SMART Status reads: Unsupported, stop and let me know.
Hi! Please do the following: GSmartControl Follow the instructions below to check your SMART status with GSmartControl: Download the portable version of GSmartControl and save it on your Desktop; Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program. Identify your drive in the list (if recognized by the tool), and hover your mouse over it. You should see something called: SMART status. It will either read: Enabled, in which case you should do the following: Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name); Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete); Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot; Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply; Please note: If the SMART Status reads: Unsupported, stop and let me know.
marlon.almeida Member Joined Oct 17, 2019 Posts 18 Oct 25, 2019 #6 The smart is not compatible as follows attached in the photo. I'm uploading the CBS folder on google drive and I also uploaded SFCFix.txt I await a return. CBS -> CBS.zip Attachments smart.jpg 71.6 KB · Views: 2 SFCFix.txt 1.1 KB · Views: 1
The smart is not compatible as follows attached in the photo. I'm uploading the CBS folder on google drive and I also uploaded SFCFix.txt I await a return. CBS -> CBS.zip
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 25, 2019 #7 Let's wait for the CBS folder.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 25, 2019 #9 Please install this, reboot and retry updates: http://download.windowsupdate.com/c..._d3de52d6987f7c8bdc2c015dca69eac96047c76e.msu
Please install this, reboot and retry updates: http://download.windowsupdate.com/c..._d3de52d6987f7c8bdc2c015dca69eac96047c76e.msu
marlon.almeida Member Joined Oct 17, 2019 Posts 18 Oct 25, 2019 #10 Reports that this update is already installed. Attachments update.jpg 137 KB · Views: 2
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 25, 2019 #11 And this one? http://download.windowsupdate.com/c..._b5614c6cea5cb4e198717789633dca16308ef79c.msu
marlon.almeida Member Joined Oct 17, 2019 Posts 18 Oct 25, 2019 #12 This update is already installed on the machine as well. Attachments update02.jpg 116.5 KB · Views: 1
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 25, 2019 #13 This one: http://download.windowsupdate.com/d..._160414186799f7a367cc6083da216cb49aa66e04.msu
marlon.almeida Member Joined Oct 17, 2019 Posts 18 Oct 25, 2019 #14 The following message appears: "The update cannot be applied to your computer" Attachments update03.jpg 135.3 KB · Views: 0
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 25, 2019 #15 This: http://download.windowsupdate.com/c..._8acf6b3aeb8ebb79973f034c39a9887c9f7df812.msu
marlon.almeida Member Joined Oct 17, 2019 Posts 18 Oct 25, 2019 #16 Inform me that this update is already installed on my pc Attachments update04.jpg 70.9 KB · Views: 0
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 25, 2019 #17 Thanks for the info. Please do the following. 1. Click your Start button and type cmd in the search box. Right-click on cmd from the search results and select Run as administrator. Answer Yes if the UAC prompt comes up. 2. Copy/Paste the following in to the command-prompt window and hit enter. wmic qfe list brief /format:texttablewsys > "%USERPROFILE%\desktop\hotfix.txt" 3. This will create a file on your desktop named hotfix.txt. Please attach this to your next reply.
Thanks for the info. Please do the following. 1. Click your Start button and type cmd in the search box. Right-click on cmd from the search results and select Run as administrator. Answer Yes if the UAC prompt comes up. 2. Copy/Paste the following in to the command-prompt window and hit enter. wmic qfe list brief /format:texttablewsys > "%USERPROFILE%\desktop\hotfix.txt" 3. This will create a file on your desktop named hotfix.txt. Please attach this to your next reply.
marlon.almeida Member Joined Oct 17, 2019 Posts 18 Oct 25, 2019 #18 The file hotfix.txt was created on the desktop but it is all blank and you can not upload the file.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 25, 2019 #19 Step#1 - Export CBS hive Click on the Start button and in the search box, type regedit When you see regedit on the list, right-click on it and select Run as administrator. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing Once selected, click File > Export.... Change the Save as type: to Registry Hive Files (.). Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop. Right-click on the saved file and choose Send To -> Compressed (zipped) Folder. Attach the .ZIP file to your next post. If the file is too large to upload here, upload to Dropbox or OneDrive or SendSpace and just provide the link here.
Step#1 - Export CBS hive Click on the Start button and in the search box, type regedit When you see regedit on the list, right-click on it and select Run as administrator. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing Once selected, click File > Export.... Change the Save as type: to Registry Hive Files (.). Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop. Right-click on the saved file and choose Send To -> Compressed (zipped) Folder. Attach the .ZIP file to your next post. If the file is too large to upload here, upload to Dropbox or OneDrive or SendSpace and just provide the link here.
marlon.almeida Member Joined Oct 17, 2019 Posts 18 Oct 25, 2019 #20 When exporting the file gives the following error message: "Unable to export file C: \ Users \ test \ desktop \ ComponentBasedServicing: Error writing file. There may be a disk or file system error." Attachments update05.jpg 143.6 KB · Views: 2
When exporting the file gives the following error message: "Unable to export file C: \ Users \ test \ desktop \ ComponentBasedServicing: Error writing file. There may be a disk or file system error."