[SOLVED] Failed Windows 7 Update for KB4534310 - Error 80073701 . I´m newbee here...

JoshyJS · Nov 27, 2020

Hi Folks,

I found this board during search for a solution for my problem.
I read from PeterJ that he could help another guy. Maybe me also.

I tried to do the update via the update feature also manual.
Same problem. I tried it now for month.

My system Windows 7 ultimate.
I also tried a repair installation. But this is not possible. Because when I try I have no mouse and no keyboard.
Seems the board what I have in my system does not have the USB support during repair.
In the UEFI bios it works. Starting repair no chance to do anything...

I can support the cbs.log.

Please help. Best regards.

JoshyJS · Nov 27, 2020

Here the cbs.log from the last attempt.

JoshyJS · Nov 27, 2020

Sorry. Found now:

Windows Update Forum Posting Instructions

Will work through and report again...

JoshyJS · Nov 27, 2020

Step 1: done
Step 2: done. No findings.
Step 3: In progress...

JoshyJS · Nov 27, 2020

Step 3: Installation complete
Step 4:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-11-27 14:25:59.923
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 458
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2020-11-27 14:27:08.632
----------------------EOF-----------------------

Step 5: CBS Folder hat 76MB Dropbox link:
CBS.zip

Hopefully all was right. Please help. Best Regards.

PeterJ · Nov 27, 2020

Hello and welcome,

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Attach that file to your next reply.

JoshyJS · Nov 27, 2020

Here it ist. Thank you for your help.

PeterJ · Nov 27, 2020

Good.
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.

JoshyJS · Nov 28, 2020

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2020-11-28 06:52

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 269
No errors detected

PeterJ · Nov 28, 2020

Restart the computer.
Open an elevated command prompt.
Copy and paste the following commands into it, press enter after each.

Code:

sfc /scannow

Wait for this to finish before you continue

Code:

copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.

JoshyJS · Nov 28, 2020

scannow found no faults

PeterJ · Nov 28, 2020

Check Windows Update again and report the result.
If it fails, attach the zipped cbs.log to your next reply.

JoshyJS · Nov 28, 2020

Yes. Fails again.
File is too large. Also when zipped. Dropbox link.

CBS1.zip

PeterJ · Nov 28, 2020

Remove Update Manually

Click on the Start button and in the search box, type Command Prompt.
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command into it, then press enter.
wusa /uninstall /KB:4493472
Let me know if it says it was successful or if there are any errors.

JoshyJS · Nov 28, 2020

Not installed.

JoshyJS · Nov 28, 2020

Maybe a syntax error? I don not find KB4493742 in the CBS log. Also no information in the internet.

JoshyJS · Nov 28, 2020

JoshyJS said:
Maybe a syntax error? I don not find KB4493742 in the CBS log. Also no information in the internet.

Sorry. My Syntax Error. Found it now. But still not installed. As the installer tells me.

JoshyJS · Nov 28, 2020

I checked the current cbs.log. There is no hind to KB4493472.
In the old it was. Maybe my fault.
I expect I did it 2 times and I saw only the second result.

O.K. Lets suspect its deinstalled. What now?

PeterJ · Nov 28, 2020

Not installed.

That's all I needed to know.

FRST Registry Search

Click the Start button and choose Control Panel.
In the upper right corner ensure the View by: is set to Category.
Select the Programs group.
Click the Turn Windows features on or off link. This will bring up the Server Manager dialog.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
Download the Farbar Recovery Scan Tool and save it to your Desktop:
64-bit: Downloading Farbar Recovery Scan Tool
Right-click on the file FRST64.exe and choose Run as administrator.
Copy and paste KB4493472 into the Search box and click the Search Registry button.
When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
You may close any remaining open windows now.

JoshyJS · Nov 28, 2020

Uiuiui... more than 12000 findings.
Here it is.

[SOLVED] Failed Windows 7 Update for KB4534310 - Error 80073701 . I´m newbee here...

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