[SOLVED] Failed Windows 7 Update for KB4534310 - Error 80073701 . I´m newbee here...

J

JoshyJS

Active member
Joined
Nov 27, 2020
Posts
29
Hi Folks,

I found this board during search for a solution for my problem.
I read from PeterJ that he could help another guy. Maybe me also.

I tried to do the update via the update feature also manual.
Same problem. I tried it now for month.

My system Windows 7 ultimate.
I also tried a repair installation. But this is not possible. Because when I try I have no mouse and no keyboard.
Seems the board what I have in my system does not have the USB support during repair.
In the UEFI bios it works. Starting repair no chance to do anything...

I can support the cbs.log.

Please help. Best regards.
 
Sorry. Found now:

Windows Update Forum Posting Instructions​


Will work through and report again...
 
Step 3: Installation complete
Step 4:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-11-27 14:25:59.923
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 458
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2020-11-27 14:27:08.632
----------------------EOF-----------------------

Step 5: CBS Folder hat 76MB Dropbox link:
CBS.zip

Hopefully all was right. Please help. Best Regards.
 
Hello and welcome,

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Attach that file to your next reply.
 

Attachments

Good.
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
 
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2020-11-28 06:52

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 269
No errors detected
 

Attachments

Restart the computer.
Open an elevated command prompt.
Copy and paste the following commands into it, press enter after each.

Code: 
sfc /scannow
Wait for this to finish before you continue

Code: 
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.
 
Check Windows Update again and report the result.
If it fails, attach the zipped cbs.log to your next reply.
 
Remove Update Manually
  1. Click on the Start button and in the search box, type Command Prompt.
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
  3. When command prompt opens, copy and paste the following command into it, then press enter.
    wusa /uninstall /KB:4493472
  4. Let me know if it says it was successful or if there are any errors.
 
Maybe a syntax error? I don not find KB4493742 in the CBS log. Also no information in the internet.
 
I checked the current cbs.log. There is no hind to KB4493472.
In the old it was. Maybe my fault.
I expect I did it 2 times and I saw only the second result.

O.K. Lets suspect its deinstalled. What now?
 
Not installed.
Click to expand...
That's all I needed to know.

FRST Registry Search
  1. Click the Start button and choose Control Panel.
  2. In the upper right corner ensure the View by: is set to Category.
  3. Select the Programs group.
  4. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog.
    Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
  5. Download the Farbar Recovery Scan Tool and save it to your Desktop:
    64-bit: Downloading Farbar Recovery Scan Tool
  6. Right-click on the file FRST64.exe and choose Run as administrator.
  7. Copy and paste KB4493472 into the Search box and click the Search Registry button.
  8. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
  9. You may close any remaining open windows now.
 
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