[SOLVED] failed updates

[Slir]

security updates keep failing:
KB3022345
KB3033929
KB3045999
KB3004375
KB3031432
It looks like the issue started in February.
I found hotfix for windows KB947821 but it didn't help.

 

[Slir]

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-05-16 17:23:06.349
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Slir\Desktop\SFCFixScript.txt [0]








Collect:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-05-16 17:30:09.322
----------------------EOF-----------

 

[BrianDrab]

Hi and welcome to Sysnative. I need to collect a little more information. Please do the following.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

 

[Slir]

I think this is what you're asking for?


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-05-21 19:28

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1788
No errors detected

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-05-15 20:43

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-05-16 05:04

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1815
No errors detected


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-05-21 18:46

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-05-21 19:28

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1788
No errors detected




=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-05-15 20:43

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-05-16 05:04

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1815
No errors detected


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-05-21 18:46

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-05-21 19:28

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1788
No errors detected

 

[BrianDrab]

Thanks for the info. Please do the following steps and provide the log and we'll see if we can get you fixed up.

SFC Scan

1. Click on the Start
   
   button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   sfc /scannow
   
   Wait for this to finish before you continue
   
   copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
4. This will create a file, cbs.txt on your Desktop. Please zip/attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

 

[Slir]

https://www.dropbox.com/s/4kqf26tsegwsohl/cbs.zip?dl=0

 

[BrianDrab]

Thank you. I believe I found your issue. This could be an issue with the files related to this or more likely the registry which is much harder to fix.

Failed to resolve package 'Package_134_for_KB2949927~31bf3856ad364e35~amd64~~6.1.1.5' [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

It will be easier for me to identify if you can send me your COMPONENTS hive. Please follow the instructions below to do this.

Retrieve Components Hive

• Please download the Freeware RegBak from here: Acelogix Software - Download products
  You will find it at the bottom of the page that the link brings you to.
• Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
• Click the New Backup button. Accept the defaults and simply click Start.
• When it says Finished successfully, click the Close button.
• This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
• This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
• Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
• Now right click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
• Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Dropbox or One Drive or SendSpace and then just provide the link in your reply.
• You can close any open windows you have as well as the RegBack program now.

 

[Slir]

https://www.dropbox.com/s/vl1o535j7qv5vhr/components.zip?dl=0

 

[BrianDrab]

Thank you. Can you try uninstalling KB2949927?

Uninstall Update
1. Click your Start button.
2. Type the following in the search box and hit enter
wusa /uninstall /KB:2949927

Let me know if it uninstalls or if it tells you that the update is not installed.

 

[Slir]

is not installed on this computer

 

[BrianDrab]

Thanks. Please do the following.

SFCFix Script - Check for Files on Disk
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
2. Download the file below, SFCScript.txt, and save this to your Desktop.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

 

[Slir]

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-05-22 18:18:57.590
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Slir\Desktop\SFCScript.txt [0]




FileScan:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-05-22 18:19:29.243
Script hash: k33f1m05glmN1v4m2OQUnsAlB0e8qw+DCvBengE0DHs=
----------------------EOF-----------------------

 

[BrianDrab]

Thank you. Next, please do the following.

SFCFix Script - Remove Registry Keys
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
2. Download the file below, SFCScript.txt, and save this to your Desktop.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

SFC Scan

1. Click on the Start
   
   button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   sfc /scannow
   
   Wait for this to finish before you continue
   
   copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
4. This will create a file, cbs.txt on your Desktop. Please zip/attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

---

Items for your next post
1. SFCFix.txt
2. CBS.txt

 

[Slir]

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-05-22 19:09:24.296
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Slir\Desktop\SFCScript(1).txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\c274ebbb55c..1d2b724fb90_31bf3856ad364e35_6.1.7601.22780_2a9c5f06b10021c2.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\fdea6c34d32..e72dbc633fd_31bf3856ad364e35_6.1.7601.18574_c0757491b878eade.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\1abdf48208e8dc8f63be5c9accb415b03141e0f7c905d1ae57e9c08105a7ecf4.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_c274ebbb55cd7ef44e4721d2b724fb90_31bf3856ad364e35_6.1.7601.22780_none_2a9c5f06b10021c2.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_fdea6c34d32c6db2a9b68e72dbc633fd_31bf3856ad364e35_6.1.7601.18574_none_c0757491b878eade.

Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\c274ebbb55c..1d2b724fb90_31bf3856ad364e35_6.1.7601.22780_2a9c5f06b10021c2.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\fdea6c34d32..e72dbc633fd_31bf3856ad364e35_6.1.7601.18574_c0757491b878eade.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\1abdf48208e8dc8f63be5c9accb415b03141e0f7c905d1ae57e9c08105a7ecf4.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_c274ebbb55cd7ef44e4721d2b724fb90_31bf3856ad364e35_6.1.7601.22780_none_2a9c5f06b10021c2.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_fdea6c34d32c6db2a9b68e72dbc633fd_31bf3856ad364e35_6.1.7601.18574_none_c0757491b878eade.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 5 datablocks.
Finish time: 2015-05-22 19:09:28.364
Script hash: m6uPQnIaznwV973QrUIY97w/YyXCI0qaQ/7trNcPdf8=
----------------------EOF----------------

https://www.dropbox.com/s/4kqf26tsegwsohl/cbs.zip?dl=0

 

[BrianDrab]

Looks good. Can you try installing only the following update. Let me know how it goes.

KB3031432

If it fails I would like two logs from you.
C:\Windows\WindowsUpdate.log
C:\Windows\Logs\CBS\CBS.log

Thank you.

 

[Slir]

everything appears to be working good!
thank you, you're awesome!