Failed Updates - Error Code 80070020 KB2862335

[Fred Garvin]

I need some genius help with a few failed updates. KB2862335 seems to be a sticking point with failure code 80070020. SURT returned no errors. Zipped CBS folder. Win 7 Home. SP1, x64. Thanks in advance!

 

[tom982]

Hi Fred,

0x8007020 maps to ERROR_SHARING_VIOLATION:

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Users\Tom>err 0x20
# for hex 0x20 / decimal 32 :
  BTH_ERROR_UNSUPPORTED_LMP_PARM_VALUE                          bthdef.h
  KERNEL_APC_PENDING_DURING_EXIT                                bugcodes.h
  EVENT_MSCEP_GET_REQUEST_ID                                    ceplog.mc
# SCEP Add-on cannot retrieve certificate request ID.
# ICertRequest::GetRequestId failed (%2).  %3  Please find
# support information at
# http://%1/certsrv/mscep/mscephlp.htm.
  MSG_E_CRL_TIMER                                               certlog.mc
# Certificate Services did not start: Could not schedule
# automatic Certificate Revocation List publication for %1.
# %2.
  CR_INVALID_API                                                cfgmgr32.h
  LLC_STATUS_LOST_DATA_NO_BUFFERS                               dlcapi.h
  HIDP_GETCOLDESC_NO_CLOSE_DELIMITER                            hidpddi.h
  IAAPI_UNKNOWNOBJ                                              iaapi.h
# /* Invalid object handle */
  KRB_AP_ERR_TKT_EXPIRED                                        kerberr.h
# Ticket expired
  POLICY_ERRV_SUBNET_UNAUTH_USER_PEAK_RATE                      lpmapi.h
  MAPI_DIAG_MAIL_ADDRESS_INCORRECT                              mapidefs.h
  WAVERR_BADFORMAT                                              mmsystem.h
  NMERR_PROPERTY_NOT_FOUND                                      netmon.h
  OLE_ERROR_EDIT,                                               ole.h
# Server failed to create embedded        */
  SE_ERR_DLLNOTFOUND                                            shellapi.h
  MSG_TIME_ZONE_FIX_FAILED                                      w32timemsg.mc
# The time service discovered that the system time zone
# information was
# corrupted. The time service tried to reset the system time
# zone to
# GMT, but failed. The time service cannot start.
# The error was: %1
  [B]ERROR_SHARING_VIOLATION[/B]                                       winerror.h
# The process cannot access the file because it is being used
# by another process.
  LDAP_NO_SUCH_OBJECT                                           winldap.h
# 18 matches found for "0x20"

C:\Users\Tom>

This suggests something is interfering with Windows Update so I think your best bet would be to try a clean boot:

How to perform a clean boot in Windows

Tom

 

[Fred Garvin]

Hi Fred,

0x8007020 maps to ERROR_SHARING_VIOLATION:

Thanks, Tom. That's all I was able to come up with as well. I have the system running in a clean boot and tried installing KB2862335 through WU and via the downloaded pkg. I don't see anything else running in the background but I'll double check in the registry. Any other suggestions?