Failed to update after restart on Windows 10 (0x80240fff)

Ryftness · Nov 17, 2023

We replaced our office computer with a new one and I did a drive clone to keep certain programs we didn't want to reinstall. Ever since, Windows update always fails. It asks to restart and when it gets to 98%, it fails and says it's undoing the changes. I reviewed the update logs and found these errors:

Code:

*FAILED* [80240FFF] file = onecore\enduser\windowsupdate\client\engine\updatedeploymentprovider\lib\dpreportingdata.cpp, line = 1098
2023/11/17 09:20:31.8504261 7620  7808  WIL             *FAILED* [80240FFF] file = onecore\enduser\windowsupdate\client\engine\updatedeploymentprovider\lib\dpreportingdata.cpp, line = 1075
2023/11/17 09:20:31.8504274 7620  7808  WIL             *FAILED* [80240FFF] file = onecore\enduser\windowsupdate\client\engine\updatedeploymentprovider\lib\updatedeploymentprovider.cpp, line = 500
2023/11/17 09:20:31.8504351 7620  7808  UDP             *FAILED* [80240FFF] QueryUpdateDeploymentStatus exited with hr = 0x80240fff
2023/11/17 09:20:31.8504383 7620  7808  WIL             *FAILED* [80240FFF] file = onecore\enduser\windowsupdate\client\comapi\update.cpp, line = 4221
2023/11/17 09:20:31.8506728 7620  7808  ComApi          Reloading CUpdate ED138D1A-9E5A-4338-AB55-6827321A570A.1 from datastore...
2023/11/17 09:20:31.9484547 7620  7808  ComApi          Deserializing update from serialized BSTR.
2023/11/17 09:20:31.9574045 7620  7808  ComApi          Byte length of the input buffer for deserialization: 4002535
2023/11/17 09:20:31.9887310 7620  7808  ComApi          Deserialized installable update 2023-11 Cumulative Update for Windows 10 Version 22H2 for x64-based Systems (KB5032189), UpdateID = {ED138D1A-9E5A-4338-AB55-6827321A570A.1}, CallbackInfo cookie length = 1868
2023/11/17 09:20:32.0210233 7620  7808  ComApi          Reload successful, UpdateID =  ED138D1A-9E5A-4338-AB55-6827321A570A.1, CallbackInfo cookie length = 1868, Current deployment action = 1, New deployment action = 1
2023/11/17 09:20:32.0547797 7620  7820  ComApi          Serializing CUpdate A0C0A14E-E080-4821-905B-E331A534CBEC.1
2023/11/17 09:20:32.0548124 7620  7820  ComApi          Update serialization complete. BSTR byte length = 2375, CallbackInfo cookie length = 0

I've tried basic troubleshooting steps found online but nothing works. I've attached the necessary logs. Thanks in advance for any help.

Maxstar · Nov 26, 2023

Rich (BB code):

2023-11-17 09:54:41, Error                 CSI    00002aea (F) Installer: Boot File Servicing (BFSVC) Installer    Binary Name: bfsvc.dll    ErrorCode: 80073bc3    Phase: 31    Mode: Delta    Component: NONE[gle=0x80004005]

Hi,

It seems the cloning process was not successful, please post the following information.

1. Open the start menu and type diskmgmt.msc - post a screenshot to look at the current systemdrive / partitions.
2. Run the following commands in an elevated prompt and post the result as well. Replace 0 with the actual number of the HDD/SSD where Windows is installed.

Rich (BB code):

diskpart
list disk
select disk 0
list partition

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Failed to update after restart on Windows 10 (0x80240fff)

Ryftness

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Maxstar

Windows Update Moderator, Security Analyst