[SOLVED] Failed to install Monthly Security Update KB4519976

Clubmaster

Member
Joined
Nov 5, 2019
Posts
7
Hi folks,

Im unable to install the monthly security updates for several month on Windows 7 Pro x64

I already run SURT and fetched the missing files from windows catalogue. I'm still unable to install the current monthly update (still get error 80073701) and would appreciate to get your support.

CBS.zip


Thanks in advance,
Chris
 

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Hello and welcome!

Please do the following:

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or SendSpace and then just provide the link in your reply.
 
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.


Afterwards, run SURT again and attach CheckSUR.log.
 

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Code:
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-11-05 17:20:31.729
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\chmallog\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\WinSxS\Manifests
Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\Servicing\Packages

Successfully copied file C:\Users\chmallog\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-ie-f12diagnosticstap_31bf3856ad364e35_11.2.9600.19230_none_38794040d40313cd.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\x86_microsoft-windows-ie-f12diagnosticstap_31bf3856ad364e35_11.2.9600.19230_none_38794040d40313cd.manifest.
Successfully copied file C:\Users\chmallog\AppData\Local\niemiro\Archive\Packages\Package_117_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_117_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\chmallog\AppData\Local\niemiro\Archive\Packages\Package_117_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_117_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.mum.

Successfully restored ownership for C:\Windows\Temp\CheckSur\WinSxS\Manifests
Successfully restored permissions on C:\Windows\Temp\CheckSur\WinSxS\Manifests
Successfully restored ownership for C:\Windows\Temp\CheckSur\Servicing\Packages
Successfully restored permissions on C:\Windows\Temp\CheckSur\Servicing\Packages
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2019-11-05 17:21:14.634
Script hash: tkKI0UaN/ELxFkHKRCKda9EqArQgVW2XtGpJw8iD0Jk=
----------------------EOF-----------------------
 

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Please do the following:

FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste KB4471318 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
 
Thanks.

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Reboot and retry updates.
 

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Thank a lot for your time and support. It did work know. Downloaded and installed it via Microsoft Update Catalog this time.
Log is attached as zip-file.
 

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