[SOLVED] Failed to install: KB4467697 Error code: 800F0922

[Miya]

Hi,

I ran into error when perform windows update KB4467697. After installed, when boot, rans into error saying Unable to completed update and revert back. Had tried sfc scan, no issues. Have tried install standalone, same result. Hope any experts here could assist me as I would not want to reformat the windows.

Attached the CBS logs.

 

[Sysnative Windows Update]

Hello and welcome! Please run System Update Readiness Tool as indicated in the Posting Instructions: Windows Update Forum Posting Instructions

 

[Miya]

I have run the System Update Readiness Tool. Here the results.

OS: Windows Server 2012 R2

Run SFC Scan: Windows Resource Protection did not find any integrity violations.

DISM Scan: The restore operation completed successfully. The component store corruption was repaired.

Run SFCFix:
SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-12-10 14:34:22.612
Microsoft Windows Server 2012 R2 Update 3 - amd64
Not using a script file.


AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-12-10 15:24:37.140
----------------------EOF-----------------------

Export CBS File: CBS.zip - Google Drive

 

[Sysnative Windows Update]

OK, please attempt to update again and attach CBS.log after the failure.

 

[Miya]

Hi,

Had tried update again. Same error still occurred.

CBS Log: CBS.zip - Google Drive

 

[Sysnative Windows Update]

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Try updates and if any fail, attach CBS.log.

 

[Miya]

Hi, here the fixlog.txt.

Fix result of Farbar Recovery Scan Tool (x64) Version: 09.12.2018
Ran by Administrator (11-12-2018 16:50:19) Run:1
Running from C:\Users\Administrator\Desktop
Loaded Profiles: Administrator (Available Profiles: Administrator)
Boot Mode: Normal
==============================================


fixlist content:
*****************
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Microsoft-Windows-PrintService/Admin]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Microsoft-Windows-PrintService/Operational]
*****************


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Microsoft-Windows-PrintService/Admin => not found
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Microsoft-Windows-PrintService/Operational => removed successfully


==== End of Fixlog 16:50:19 ====

Everything works after that. Thank you so much!! All have been resolved.

 

[Sysnative Windows Update]

Excellent news! Take care!