[SOLVED] Failed to install KB3126587 - error 80070490, Internet Explorer 11 - error 9C48

M

mtokyo

Member
Joined
Apr 20, 2016
Posts
20
Hello,
I'm getting the errors in the subject

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-04-20 21:11:24.946
Microsoft Windows 7 Service Pack 1 - x86
Not using a script file.




AutoAnalysis::
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.18163_none_4c2e134ebb0d9590\ieuinit.inf
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.19148_none_0d548946ad70ca75\connectionmanager_dmr.xml
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.19148_none_0d548946ad70ca75\avtransport.xml


SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 65
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2016-04-20 21:15:12.581
----------------------EOF-----------------------

Thanks
 
Hi and welcome to Sysnative. Sorry for the delay.

If you still need assistance, please do the following as I'm ready to work on your topic.

SFC Scan
  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Hi BrianDrab,
I followed your instructions and have saved the cbs.txt file to a secure folder on spideroak:

ShareRoom - SpiderOak

Not sure why the file is so large but very much appreciate your help.

Thanks,
mtokyo
 
Excellent, thanks. I need one more piece of info. Please do the following.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Thanks for the info. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

OK sorry for the delay. Here are the results:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-05-15 19:46:43.524
Microsoft Windows 7 Service Pack 1 - x86
Using .zip script file at C:\Users\Main\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\Temp

Successfully created directory tree \\?\C:\Windows\Temp\CheckSur\Winsxs\Manifests.
Successfully created directory tree \\?\C:\Windows\Temp\CheckSur\Servicing\Packages.

Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_035ae133157c5725335de6729a8abd61_31bf3856ad364e35_11.2.9600.18015_none_6087dccd253bda8e.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_035ae133157c5725335de6729a8abd61_31bf3856ad364e35_11.2.9600.18015_none_6087dccd253bda8e.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_043e3a6ab0303260c32ad927f0c5fe04_31bf3856ad364e35_11.2.9600.18015_none_b9de590f8531243e.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_043e3a6ab0303260c32ad927f0c5fe04_31bf3856ad364e35_11.2.9600.18015_none_b9de590f8531243e.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_086549775fe1df0ccd6fec0cdf016e02_31bf3856ad364e35_11.2.9600.18015_none_342cc528412b2177.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_086549775fe1df0ccd6fec0cdf016e02_31bf3856ad364e35_11.2.9600.18015_none_342cc528412b2177.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_1448724d9421f5c42e1b3987bd686929_31bf3856ad364e35_11.2.9600.18015_none_4ee993eca33609ec.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_1448724d9421f5c42e1b3987bd686929_31bf3856ad364e35_11.2.9600.18015_none_4ee993eca33609ec.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_1a9a383af7faab85334e0c32cf254123_31bf3856ad364e35_11.2.9600.18015_none_7baf15257beafdf1.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_1a9a383af7faab85334e0c32cf254123_31bf3856ad364e35_11.2.9600.18015_none_7baf15257beafdf1.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_1f796ee1280ee1c4046559f1e3716217_31bf3856ad364e35_11.2.9600.18015_none_265781ae0baa9c7f.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_1f796ee1280ee1c4046559f1e3716217_31bf3856ad364e35_11.2.9600.18015_none_265781ae0baa9c7f.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_2b44a3bbad061e05dbacd0c2f21bd6f9_31bf3856ad364e35_11.2.9600.18015_none_c8f145d3f29503d0.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_2b44a3bbad061e05dbacd0c2f21bd6f9_31bf3856ad364e35_11.2.9600.18015_none_c8f145d3f29503d0.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_2c3ce08a40acb7b3eac276526ae63bcb_31bf3856ad364e35_11.2.9600.18015_none_8adb21ab754b95c9.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_2c3ce08a40acb7b3eac276526ae63bcb_31bf3856ad364e35_11.2.9600.18015_none_8adb21ab754b95c9.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_2f9cdc04ab1ee4c399a5f06cd88defe0_31bf3856ad364e35_11.2.9600.18015_none_f960489708089f01.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_2f9cdc04ab1ee4c399a5f06cd88defe0_31bf3856ad364e35_11.2.9600.18015_none_f960489708089f01.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_34c9d690015dd9c774acb1a1f02d5c4f_31bf3856ad364e35_11.2.9600.18015_none_84ccabc6454f0612.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_34c9d690015dd9c774acb1a1f02d5c4f_31bf3856ad364e35_11.2.9600.18015_none_84ccabc6454f0612.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_3c2ac10bc1617c53a8eaa34a25248b65_31bf3856ad364e35_11.2.9600.17107_none_de4a7638ff14e452.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_3c2ac10bc1617c53a8eaa34a25248b65_31bf3856ad364e35_11.2.9600.17107_none_de4a7638ff14e452.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_3ce0a4440a464f6779febb531b330429_31bf3856ad364e35_11.2.9600.18015_none_3fc68053f2e3f442.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_3ce0a4440a464f6779febb531b330429_31bf3856ad364e35_11.2.9600.18015_none_3fc68053f2e3f442.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_528f4e77c4a1069e61bbe96700df854a_31bf3856ad364e35_11.2.9600.18015_none_7a0c6d6a01b5b9b4.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_528f4e77c4a1069e61bbe96700df854a_31bf3856ad364e35_11.2.9600.18015_none_7a0c6d6a01b5b9b4.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_57638ce8c88c79d613def4b142a58653_31bf3856ad364e35_11.2.9600.18015_none_d68a2a63ec40a52a.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_57638ce8c88c79d613def4b142a58653_31bf3856ad364e35_11.2.9600.18015_none_d68a2a63ec40a52a.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_5a845006f7ee5d39b0342ab3d12bc51f_31bf3856ad364e35_11.2.9600.18015_none_5611bcc042de2a13.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_5a845006f7ee5d39b0342ab3d12bc51f_31bf3856ad364e35_11.2.9600.18015_none_5611bcc042de2a13.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_5e9a933bfa4a2584b73392d7afd1baeb_31bf3856ad364e35_11.2.9600.18015_none_fa36ae9fa4fc6b64.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_5e9a933bfa4a2584b73392d7afd1baeb_31bf3856ad364e35_11.2.9600.18015_none_fa36ae9fa4fc6b64.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_63fd67ab6f086915356d26b4f6e161c5_31bf3856ad364e35_11.2.9600.18015_none_212325595bd3b620.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_63fd67ab6f086915356d26b4f6e161c5_31bf3856ad364e35_11.2.9600.18015_none_212325595bd3b620.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_65577f2669b3f450bf61b0684631a2d0_31bf3856ad364e35_7.6.7601.18979_none_e6dd843ed46d25cd.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_65577f2669b3f450bf61b0684631a2d0_31bf3856ad364e35_7.6.7601.18979_none_e6dd843ed46d25cd.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_6d837878b65d26fad7227faac53b68f7_31bf3856ad364e35_7.6.7601.18979_none_fe0afa16be70199b.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_6d837878b65d26fad7227faac53b68f7_31bf3856ad364e35_7.6.7601.18979_none_fe0afa16be70199b.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_75781a0e572d0f75bb8e60359a84e046_31bf3856ad364e35_7.1.7601.18834_none_82ccca48d4b6ef4b.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_75781a0e572d0f75bb8e60359a84e046_31bf3856ad364e35_7.1.7601.18834_none_82ccca48d4b6ef4b.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_893dce75ccb2d9f9ff5d83ae6e04ab4d_31bf3856ad364e35_11.2.9600.18015_none_33e7dbcce3245357.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_893dce75ccb2d9f9ff5d83ae6e04ab4d_31bf3856ad364e35_11.2.9600.18015_none_33e7dbcce3245357.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_91adff79c1d50d9f35f543ec74428f5b_31bf3856ad364e35_11.2.9600.18015_none_56c658765e7649f8.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_91adff79c1d50d9f35f543ec74428f5b_31bf3856ad364e35_11.2.9600.18015_none_56c658765e7649f8.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_9a80c8cfe8ba580162685ced387ddcf8_31bf3856ad364e35_11.2.9600.18015_none_06b24e60da834f7b.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_9a80c8cfe8ba580162685ced387ddcf8_31bf3856ad364e35_11.2.9600.18015_none_06b24e60da834f7b.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_ca99740d85f6e184fff6e84c4b3549e7_31bf3856ad364e35_11.2.9600.18015_none_270159c71fa7a8da.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_ca99740d85f6e184fff6e84c4b3549e7_31bf3856ad364e35_11.2.9600.18015_none_270159c71fa7a8da.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_cba421aa6b48a107cc4bd449dd427171_31bf3856ad364e35_11.2.9600.18015_none_9e2cff2ea39b0184.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_cba421aa6b48a107cc4bd449dd427171_31bf3856ad364e35_11.2.9600.18015_none_9e2cff2ea39b0184.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_d52bdeb2b13b47e86a9358bcdc559d45_31bf3856ad364e35_11.2.9600.18015_none_816c1499a1d7666f.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_d52bdeb2b13b47e86a9358bcdc559d45_31bf3856ad364e35_11.2.9600.18015_none_816c1499a1d7666f.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_efccd60fe78b13d681ae26c9d88b85f4_31bf3856ad364e35_11.2.9600.18015_none_24fb9a8f278cd224.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_efccd60fe78b13d681ae26c9d88b85f4_31bf3856ad364e35_11.2.9600.18015_none_24fb9a8f278cd224.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_f151ca6f28ef9a73796c05f8adc7bfd1_31bf3856ad364e35_11.2.9600.18015_none_ac1499a542e4d521.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_f151ca6f28ef9a73796c05f8adc7bfd1_31bf3856ad364e35_11.2.9600.18015_none_ac1499a542e4d521.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_f19b00109d1fbec624115c04280f1441_31bf3856ad364e35_11.2.9600.18015_none_e77799632836b3e0.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_f19b00109d1fbec624115c04280f1441_31bf3856ad364e35_11.2.9600.18015_none_e77799632836b3e0.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_f2409bd95442feb62d69f5396b769e09_31bf3856ad364e35_11.2.9600.18015_none_11ddb8eba0d13bd9.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_f2409bd95442feb62d69f5396b769e09_31bf3856ad364e35_11.2.9600.18015_none_11ddb8eba0d13bd9.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Manifests\x86_feddb833c6247d5d384b611b90b9644a_31bf3856ad364e35_11.2.9600.18015_none_aaf89df2b6371f47.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_feddb833c6247d5d384b611b90b9644a_31bf3856ad364e35_11.2.9600.18015_none_aaf89df2b6371f47.manifest.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Packages\Package_1_for_KB2656373~31bf3856ad364e35~x86~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_1_for_KB2656373~31bf3856ad364e35~x86~~6.1.1.0.cat.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Packages\Package_1_for_KB2656373~31bf3856ad364e35~x86~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_1_for_KB2656373~31bf3856ad364e35~x86~~6.1.1.0.mum.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Packages\package_1_for_kb2936068~31bf3856ad364e35~x86~~11.2.1.0.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\package_1_for_kb2936068~31bf3856ad364e35~x86~~11.2.1.0.cat.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Packages\package_1_for_kb2936068~31bf3856ad364e35~x86~~11.2.1.0.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\package_1_for_kb2936068~31bf3856ad364e35~x86~~11.2.1.0.mum.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Packages\package_1_for_kb2985461~31bf3856ad364e35~x86~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\package_1_for_kb2985461~31bf3856ad364e35~x86~~6.1.1.0.cat.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Packages\package_1_for_kb2985461~31bf3856ad364e35~x86~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\package_1_for_kb2985461~31bf3856ad364e35~x86~~6.1.1.0.mum.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Packages\package_32_for_kb3003743~31bf3856ad364e35~x86~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\package_32_for_kb3003743~31bf3856ad364e35~x86~~6.1.1.1.cat.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Packages\package_32_for_kb3003743~31bf3856ad364e35~x86~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\package_32_for_kb3003743~31bf3856ad364e35~x86~~6.1.1.1.mum.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Packages\package_39_for_kb2998527~31bf3856ad364e35~x86~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\package_39_for_kb2998527~31bf3856ad364e35~x86~~6.1.1.1.cat.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Packages\package_39_for_kb2998527~31bf3856ad364e35~x86~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\package_39_for_kb2998527~31bf3856ad364e35~x86~~6.1.1.1.mum.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Packages\Package_3_for_KB2656373~31bf3856ad364e35~x86~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_3_for_KB2656373~31bf3856ad364e35~x86~~6.1.1.0.cat.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Packages\Package_3_for_KB2656373~31bf3856ad364e35~x86~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_3_for_KB2656373~31bf3856ad364e35~x86~~6.1.1.0.mum.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Packages\Package_for_KB2656373_SP1~31bf3856ad364e35~x86~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB2656373_SP1~31bf3856ad364e35~x86~~6.1.1.0.cat.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Packages\Package_for_KB2656373_SP1~31bf3856ad364e35~x86~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB2656373_SP1~31bf3856ad364e35~x86~~6.1.1.0.mum.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Packages\Package_for_KB2656373~31bf3856ad364e35~x86~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB2656373~31bf3856ad364e35~x86~~6.1.1.0.cat.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Packages\Package_for_KB2656373~31bf3856ad364e35~x86~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB2656373~31bf3856ad364e35~x86~~6.1.1.0.mum.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Packages\Package_for_KB2936068~31bf3856ad364e35~x86~~11.2.1.0.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB2936068~31bf3856ad364e35~x86~~11.2.1.0.cat.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Packages\Package_for_KB2936068~31bf3856ad364e35~x86~~11.2.1.0.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB2936068~31bf3856ad364e35~x86~~11.2.1.0.mum.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Packages\Package_for_KB2978092~31bf3856ad364e35~x86~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB2978092~31bf3856ad364e35~x86~~6.1.1.1.cat.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Packages\Package_for_KB2978092~31bf3856ad364e35~x86~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB2978092~31bf3856ad364e35~x86~~6.1.1.1.mum.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Packages\package_for_kb2985461_sp1~31bf3856ad364e35~x86~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\package_for_kb2985461_sp1~31bf3856ad364e35~x86~~6.1.1.0.cat.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Packages\package_for_kb2985461_sp1~31bf3856ad364e35~x86~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\package_for_kb2985461_sp1~31bf3856ad364e35~x86~~6.1.1.0.mum.

Successfully restored ownership for C:\Windows\Temp
Successfully restored permissions on C:\Windows\Temp
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2016-05-15 19:46:46.337
Script hash: iUINVHTvBOAhKyHV1kvUTKJWESgxyzsMBP2YHhXniGk=
----------------------EOF-----------------------
 
Looks good. Please do the following again to repair all the files.

Excellent, thanks. I need one more piece of info. Please do the following.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Good. Here's the next batch of fixes.

Thanks for the info. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - System Update Readiness Tool (SUR)
 1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Items for your next post
1. SFCFix.txt
2. CheckSUR.log
 
Only 6 more issues to correct. It looks like someone has attempted to correct issues before on this machine as I see some things that were done incorrectly. Please start with the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

No problem but your logs still show some issues that we should resolve. If you wish to do so, please follow the steps from my previous post. If not, just let me know and we will mark resolved. Thanks.
 
BrianDrab said:
No problem but your logs still show some issues that we should resolve. If you wish to do so, please follow the steps from my previous post. If not, just let me know and we will mark resolved. Thanks.
Click to expand...
Hi BrianDrab, Ran your fix and got the result below. Unrelated but it seems my only remaining problem is that the Turn Windows Features on or off dialog box is empty. Could this be related? Really appreciate your help. SFCFix version 3.0.0.0 by niemiro. Start time: 2016-05-23 21:42:36.439 Microsoft Windows 7 Service Pack 1 - x86 Using .txt script file at C:\Users\Main\Desktop\SFCScript.txt [1] Trace:: Successfully traced component x86_microsoft-windows-ie-htmlediting_31bf3856ad364e35_11.2.9600.17107_none_ce7fe8cf9ffee269. Package_1_for_KB2953522~31bf3856ad364e35~x86~~11.2.1.0.2953522-1_neutral_GDR4 Successfully traced component x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17107_none_999a12047ec39891. Package_1_for_KB2953522~31bf3856ad364e35~x86~~11.2.1.0.2953522-1_neutral_GDR4 Successfully traced component x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16430_none_2bb6e5243c78cf2b. Microsoft-Windows-InternetExplorer-VistaPlus-Update~31bf3856ad364e35~x86~~9.4.8112.16421.Internet-Explorer-x86 Successfully traced component x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16430_none_2bb6e5243c78cf2b. Microsoft-Windows-InternetExplorer-VistaPlus-Update~31bf3856ad364e35~x86~~9.4.8112.16421.Internet-Explorer-x86 Successfully traced component x86_microsoft-windows-scripting-jscript_31bf3856ad364e35_9.4.8112.16430_none_9b53bb1f1173ab1c. Microsoft-Windows-InternetExplorer-VistaPlus-Update~31bf3856ad364e35~x86~~9.4.8112.16421.Internet-Explorer-x86 Trace:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 96 datablocks. Finish time: 2016-05-23 21:42:38.954 Script hash: /P7GoUOpxaIZyexC16FNuzzwjeTURp2+Htj7DQabISk= ----------------------EOF-----------------------
 
Yes it is related. OK, let's clear some more errors up. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - System Update Readiness Tool (SUR)
 1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Items for your next post
1. SFCFix.txt
2. CheckSUR.log
 
Hi BrianDrab,
Here are the contents of the two files:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-05-24 22:15:39.365
Microsoft Windows 7 Service Pack 1 - x86
Using .zip script file at C:\Users\Main\Desktop\SFCFix.zip [1]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\Winsxs\x86_microsoft-windows-scripting-jscript_31bf3856ad364e35_9.4.8112.16430_none_9b53bb1f1173ab1c\jscript9.dll
Successfully took permissions for file or folder C:\Windows\Winsxs\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16430_none_2bb6e5243c78cf2b\mshtml.dll
Successfully took permissions for file or folder C:\Windows\Winsxs\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16430_none_2bb6e5243c78cf2b\mshtml.tlb
Successfully took permissions for file or folder C:\Windows\Winsxs\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17107_none_999a12047ec39891\mshtml.tlb
Successfully took permissions for file or folder C:\Windows\Winsxs\x86_microsoft-windows-ie-htmlediting_31bf3856ad364e35_11.2.9600.17107_none_ce7fe8cf9ffee269\mshtmled.dll

Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Winsxs\x86_microsoft-windows-scripting-jscript_31bf3856ad364e35_9.4.8112.16430_none_9b53bb1f1173ab1c\jscript9.dll to C:\Windows\Winsxs\x86_microsoft-windows-scripting-jscript_31bf3856ad364e35_9.4.8112.16430_none_9b53bb1f1173ab1c\jscript9.dll.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Winsxs\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16430_none_2bb6e5243c78cf2b\mshtml.dll to C:\Windows\Winsxs\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16430_none_2bb6e5243c78cf2b\mshtml.dll.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Winsxs\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16430_none_2bb6e5243c78cf2b\mshtml.tlb to C:\Windows\Winsxs\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16430_none_2bb6e5243c78cf2b\mshtml.tlb.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Winsxs\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17107_none_999a12047ec39891\mshtml.tlb to C:\Windows\Winsxs\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17107_none_999a12047ec39891\mshtml.tlb.
Successfully copied file C:\Users\Main\AppData\Local\niemiro\Archive\Winsxs\x86_microsoft-windows-ie-htmlediting_31bf3856ad364e35_11.2.9600.17107_none_ce7fe8cf9ffee269\mshtmled.dll to C:\Windows\Winsxs\x86_microsoft-windows-ie-htmlediting_31bf3856ad364e35_11.2.9600.17107_none_ce7fe8cf9ffee269\mshtmled.dll.

Successfully restored ownership for C:\Windows\Winsxs\x86_microsoft-windows-scripting-jscript_31bf3856ad364e35_9.4.8112.16430_none_9b53bb1f1173ab1c\jscript9.dll
Successfully restored permissions on C:\Windows\Winsxs\x86_microsoft-windows-scripting-jscript_31bf3856ad364e35_9.4.8112.16430_none_9b53bb1f1173ab1c\jscript9.dll
Successfully restored ownership for C:\Windows\Winsxs\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16430_none_2bb6e5243c78cf2b\mshtml.dll
Successfully restored permissions on C:\Windows\Winsxs\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16430_none_2bb6e5243c78cf2b\mshtml.dll
Successfully restored ownership for C:\Windows\Winsxs\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16430_none_2bb6e5243c78cf2b\mshtml.tlb
Successfully restored permissions on C:\Windows\Winsxs\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16430_none_2bb6e5243c78cf2b\mshtml.tlb
Successfully restored ownership for C:\Windows\Winsxs\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17107_none_999a12047ec39891\mshtml.tlb
Successfully restored permissions on C:\Windows\Winsxs\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17107_none_999a12047ec39891\mshtml.tlb
Successfully restored ownership for C:\Windows\Winsxs\x86_microsoft-windows-ie-htmlediting_31bf3856ad364e35_11.2.9600.17107_none_ce7fe8cf9ffee269\mshtmled.dll
Successfully restored permissions on C:\Windows\Winsxs\x86_microsoft-windows-ie-htmlediting_31bf3856ad364e35_11.2.9600.17107_none_ce7fe8cf9ffee269\mshtmled.dll
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 105 datablocks.
Finish time: 2016-05-24 22:15:47.149
Script hash: 7v/RJlyJpXkG8z2nzR1JMynJtYdYGDOkgboVVBYLdAU=
----------------------EOF-----------------------

And:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-05-24 22:18

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB2656373~31bf3856ad364e35~x86~~6.1.1.0.mum Expected file name Package_for_KB2656373~31bf3856ad364e35~x86~~6.1.2.0.mum does not match the actual file name

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1418
Found 1 errors
CBS MUM Corrupt Total count: 1

Unavailable repair files:
servicing\packages\Package_for_KB2656373~31bf3856ad364e35~x86~~6.1.1.0.mum
servicing\packages\Package_for_KB2656373~31bf3856ad364e35~x86~~6.1.1.0.cat


Thanks
 
Thanks. Please do the following.

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 32-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

Step#2 - System Update Readiness Tool (SUR)
 1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Items for your next post
1. Fixlog.txt
2. CheckSUR.log
 

Attachments

OK here are the contents of the two files:

Fixlog.txt
Fix result of Farbar Recovery Scan Tool (x86) Version:24-05-2016 01
Ran by Main (2016-05-25 16:05:51) Run:1
Running from C:\Users\Main\Desktop
Loaded Profiles: Main (Available Profiles: Main & LogMeInRemoteUser & Guest)
Boot Mode: Normal

==============================================

fixlist content:
*****************
c:\windows\servicing\packages\Package_for_KB2656373~31bf3856ad364e35~x86~~6.1.1.0.mum
c:\windows\servicing\packages\Package_for_KB2656373~31bf3856ad364e35~x86~~6.1.2.0.mum
c:\windows\servicing\packages\Package_for_KB2656373~31bf3856ad364e35~x86~~6.1.2.0.cat
c:\windows\servicing\packages\Package_for_KB2656373~31bf3856ad364e35~x86~~6.1.1.0.cat

*****************

Could not move "c:\windows\servicing\packages\Package_for_KB2656373~31bf3856ad364e35~x86~~6.1.1.0.mum" => Scheduled to move on reboot.
c:\windows\servicing\packages\Package_for_KB2656373~31bf3856ad364e35~x86~~6.1.2.0.mum => moved successfully
c:\windows\servicing\packages\Package_for_KB2656373~31bf3856ad364e35~x86~~6.1.2.0.cat => moved successfully
c:\windows\servicing\packages\Package_for_KB2656373~31bf3856ad364e35~x86~~6.1.1.0.cat => moved successfully

Result of scheduled files to move (Boot Mode: Normal) (Date&Time: 2016-05-25 16:08:23)

c:\windows\servicing\packages\Package_for_KB2656373~31bf3856ad364e35~x86~~6.1.1.0.mum => is moved successfully

==== End of Fixlog 16:08:23 ====

CheckSUR.log

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-05-25 16:14

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2656373~31bf3856ad364e35~x86~~6.1.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2656373~31bf3856ad364e35~x86~~6.1.2.0.mum
(fix) CBS MUM Missing CBS File Replaced Package_for_KB2656373~31bf3856ad364e35~x86~~6.1.2.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-servicing-x86-2jan13.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2656373~31bf3856ad364e35~x86~~6.1.2.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-servicing-x86-2jan13.cab.

Checking Component Store

Summary:
Seconds executed: 1392
Found 2 errors
Fixed 1 errors
CBS MUM Missing Total count: 2
Fixed: CBS MUM Missing. Total count: 1
Fixed: CBS Paired File. Total count: 1

Unavailable repair files:
servicing\packages\Package_for_KB2656373~31bf3856ad364e35~x86~~6.1.1.0.mum
servicing\packages\Package_for_KB2656373~31bf3856ad364e35~x86~~6.1.1.0.cat


Please let me know if there is anything else I need to do. Thanks.
 
Thanks. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - System Update Readiness Tool (SUR)
 1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Items for your next post
1. SFCFix.txt
2. CheckSUR.log
 

Attachments

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