[SOLVED] Failed. Attempted to uninstall a version of a non-driver component (W2012R2)

[javiert]

Hello again.

[PS] XXXX>DISM /Online /Add-Package /PackagePath:.\Windows8.1-KB5018474-x64.cab

Herramienta Administración y mantenimiento de imágenes de implementación
Versión: 6.3.9600.19408

Versión de imagen: 6.3.9600.19397

Procesando 1 de 1: Agregando paquete Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.20625.1.18
[===========================79.9%============== ]
Error: Package_for_RollupFix Error: 0x80004005

Error: 0x80004005

Error de DISM. No se realizó ninguna operación.
Para obtener más información, revise el archivo de registro.

El archivo de registro de DISM se encuentra en C:\Windows\Logs\DISM\dism.log

DISM /online /cleanup-image /restorehealth finalizes OK, but I can not install this updates (mensual acumulative)

Thank you in advance.

 

[x BlueRobot]

2022-10-20 10:38:19, Error                 CBS    Failed. Attempted to uninstall a version of a non-driver component that is not installed, version: 0X6000325804ffa, component: amd64_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.20474_none_aa46467c8793540d, owner: Package_1246_for_KB5015874~31bf3856ad364e35~amd64~~6.3.1.13.5015874-2088_neutral [HRESULT = 0x80004005 - E_FAIL]
2022-10-20 10:38:19, Info                  CBS    Failed to mergecomponent [HRESULT = 0x80004005 - E_FAIL]
2022-10-20 10:38:19, Info                  CBS    ComponentAnalyzerUninstallDeployment: Failed on update: 5015874-2088_neutral [HRESULT = 0x80004005 - E_FAIL]
2022-10-20 10:38:19, Info                  CBS    Failed to execute item[0] in Package: Package_1246_for_KB5015874~31bf3856ad364e35~amd64~~6.3.1.13, Update: 5015874-2088_neutral [HRESULT = 0x80004005 - E_FAIL]
2022-10-20 10:38:19, Info                  CBS    Exec: Reboot required for Package: Package_1246_for_KB5015874~31bf3856ad364e35~amd64~~6.3.1.13 while working with Update: 5015874-2088_neutral
2022-10-20 10:38:19, Info                  CBS    Failed to execute execution update. [HRESULT = 0x80004005 - E_FAIL]
2022-10-20 10:38:19, Info                  CBS    Failed to execute execution package: Package_1246_for_KB5015874~31bf3856ad364e35~amd64~~6.3.1.13 [HRESULT = 0x80004005 - E_FAIL]
2022-10-20 10:38:19, Info                  CBS    Failed to prepare execution [HRESULT = 0x80004005 - E_FAIL]
2022-10-20 10:38:19, Info                  CBS    Perf: InstallUninstallChain complete.

FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste KB5015874 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.

 

[javiert]

Hello again.

Thank you very much BlueRobot.

I´ve attached SearchReg.txt

 

[x BlueRobot]

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

Once successfully completed, then please attempt to update again. If it fails, then please provide the latest CBS log.

 

[javiert]

Hello.

All the updates are applied sucesfully.

Thank you!

 

[x BlueRobot]

No problem, glad everything is working okay now!