[SOLVED] Fail to install KB5025229 on Win 2019

[Weiler]

Hello windows update installation fails on one of my servers. CBS. log says 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT
dism /online /cleaunp-image /restoreHealth returns no errors
sfc /scannow works fine too

2023-04-21 05:45:11, Info                  CBS    Appl: Package: Package_2994_for_KB5022286~31bf3856ad364e35~amd64~~10.0.1.7, Update: 5022286-5561_neutral, Applicable: Applicable, Disposition: Installed
2023-04-21 05:45:11, Info                  CBS    Plan: Package: Package_2994_for_KB5022286~31bf3856ad364e35~amd64~~10.0.1.7, Update: 5022286-5561_neutral, current: Installed, pending: Default, start: Installed, applicable: Installed, targeted: Superseded, limit: Superseded, selected: Default
2023-04-21 05:45:11, Error                 CSI    00000007@2023/4/21:10:45:11.270 (F) Attempting to mark store corrupt with category [l:22 ml:23]'CorruptDeploymentValue'[gle=0x80004005]
2023-04-21 05:45:11, Error                 CSI    00000008@2023/4/21:10:45:11.271 (F) onecore\base\wcp\componentstore\storelayout.cpp(4001): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::QueryTlcDataIdentity expression: (null)
[gle=0x80004005]
2023-04-21 05:45:11, Info                  CBS    Added C:\Windows\Logs\CBS\CBS.log to WER report.
2023-04-21 05:45:11, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20230421092702.log to WER report.
2023-04-21 05:45:11, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20230421090025.log to WER report.
2023-04-21 05:45:11, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20230420182721.log to WER report.
2023-04-21 05:45:11, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20230419205837.log to WER report.
2023-04-21 05:45:11, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20230419204118.log to WER report.
2023-04-21 05:45:11, Info                  CBS    Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2023-04-21 05:45:11, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2023-04-21 05:45:11, Error                 CSI    00000009 (F) HRESULT_FROM_WIN32(14098) #2663270# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::EnumComponentsDeployments(flags = (ICSIINVENTORY_ENUMCOMPONENTSDEPLOYMENTS_FLAG_INCLUDE_PINNED|ICSIINVENTORY_ENUMCOMPONENTSDEPLOYMENTS_FLAG_INCLUDE_INSTALLED|ICSIINVENTORY_ENUMCOMPONENTSDEPLOYMENTS_FLAG_ASSEMBLY_NOT_FOUND_RETURNS_NULL), cComponents = 1)
[gle=0x80073712]
2023-04-21 05:45:11, Info                  CBS    Failed to EnumerateComponentDeployment, component: wow64_microsoft-windows-alacencoder_31bf3856ad364e35_10.0.17763.1697_none_68a1060748f34cf2 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2023-04-21 05:45:11, Info                  CBS    Failed to load component owners on component: wow64_microsoft-windows-alacencoder_31bf3856ad364e35_0.0.0.0_none_9b24a04d779a2f6e, version: 10.0.17763.1697 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2023-04-21 05:45:11, Info                  CBS    Failed to load current component state [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]

i attached CBS.zip and here's the link to zipped COMPONENTS hive COMPONENTS.zip

 

[Weiler]

Proper link to COMPONENTS.zip
COMPONENTS.zip

 

[Maxstar]

Hi,

Export CBS (Component Based Servicing) hive

• Click on the Start button and type regedit
• When you see regedit on the list, right-click on it and select Run as administrator.
• When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
  

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

• Once selected, click File > Export....
• Change the Save as type: to Registry Hive Files (*.*).
  
  
  
  
  
• Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
• Right-click on the saved file and choose Send > Compressed (zipped) Folder.
• Attach the .ZIP file to your next post.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[Weiler]

Here you are

 

[Maxstar]

Do you have a similar server with the same patch level to provide a COMPONENTS hive and CBS hive from?

 

[Weiler]

I'm afraid not. it has so many apps installed that it will be very difficult to find a similar one.

 

[Maxstar]

Do you have recent backups of the COMPONENTS hive of this server?

 

[Maxstar]

Hi,

I have rebuild the corrupted registry key from a new VM, here's the fix.

Download

SFCFix and save it to your desktop.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the server and attempt to update. If it fails attach a new copy of the CBS logs.

 

[Weiler]

Thank you very much! It worked!

 

[Maxstar]

Hi,

You're welcome. Glad to hear the problem has been resolved...