Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
Hi and welcome to Sysnative. Please start with the following so I can take a look.
SFC Scan
I've done that, correctly i hope.
Zordana9
No integrity violations is all I really needed to hear. So let's go ahead and try the following now.
Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
#
It's still initializing installation after six hours. I left it on and went to bed, that and Microsoft Security Essentials haven't moved at all. Surely it's doesn't take that amount of time to do either - should i stop them?
Did you try running the following instructions while in Safe mode?
Yes but to no avail. Could not be run in safe mode.
OK, boot normally and then please run the following.
Step#1 - FRST Scan
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Done.
Step#1 - Uninstalls
Please uninstall the following programs one at a time. Instructions for doing so are here.
If any of the programs give you an error during the uninstall, notate it and move on to the next one. Just let me know which ones had issues. If you are asked to reboot, answer No until all the programs have been uninstalled and then you can reboot. All of these programs are not recommended. If you absolutely must have one of them I suggest that you wait until we resolve your issue before re-installing.
Advanced SystemCare 8
Driver Booster 3.0
iFreeUp 1.0
IObit Malware Fighter 3
IObit Uninstaller
Smart Defrag 4
Surfing Protection
The vendor of the above products is untrustworthy and deemed a rogue within the Anti-Malware community as a whole. Let me know when these are uninstalled and we'll continue. Thanks.
I've uninstalled all of it but i've only just paid for it...i've also been using it for years without any problems so i don't understand why it's suddenly rogue?
I've uninstalled all of it but i've only just paid for it...i've also been using it for years without any problems so i don't understand why it's suddenly rogue?
Once we get your computer working again, feel free to re-install. I've personally seen some of these programs cause all sorts of issues and I didn't want them to interfere with our fixes.
I'm not so sure i will reinstall now having read the report from MB..i'm appalled. I pay for my programmes but they them seem to be no better than the free stuff. At the end of this if you would be so kind as to recommend anything that won't screw up my computer i'd be eternally grateful. :*)
Will do. Can you boot normally again and try to run the following again?
Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
Yippee..it worked. LOL
Has Sysnative Forums helped you? Please consider donating to help us support the site!