[SOLVED] Error Installation KB5023702 with 0x80070003 on Windows Server Standrad 2019 Version 1809

streamo

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Joined
Mar 28, 2023
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Despite several attempts, we are unable to successfully install the update mentioned in the subject line.
The installation is being performed, the server keeps restarting indefinitely, the update fails and is rolled back.

CBS.log found this errors:

2023-03-28 12:17:42, Info CBS Failed uninstalling driver updates [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]
2023-03-28 12:17:42, Error CBS Shtd: Failed while processing non-critical driver operations queue. [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]
2023-03-28 12:17:42, Info CBS Shtd: Rolling back KTM, because drivers failed.

I have already tried the following:
Remove Folder "SoftwareDistribution
sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
sfc /scannow
Dism /online /cleanup-image /scanhealth
DISM /Online /Cleanup-Image /RestoreHealth
Dism /Online /Cleanup-Image /RestoreHealth /Source:C:\Mount\Windows /LimitAcc
 

Attachments

Hi and welcome to Sysnative,

  • Open Windows Explorer and browse to the C:\Windows\INF folder.
  • Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
618e949e09fef-CBS-Folder.png

  • Attach the file setupapi.dev.zip in your next reply.
 
Hi,

Step 1. Download
56f31e53c97da-SFCFix.PNG
SFCFix and save it to your desktop.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Open an elevated command prompt and run the following command. Attach Dirlist.txt to your next post.
Code:
dir /s /a C:\Windows\System32\DriverStore\FileRepository\ntprint.inf_amd64_18b0d38ddfaee729 > "%userprofile%\Desktop\Dirlist.txt"
 

Attachments

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the system and attempt to update. If it fails attach a new copy of the CBS log(s) and a copy of setupapi.dev.log.
 

Attachments

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