Error Install Update Windows Server 2019 (1809) (KB5034768) - 0x800f0983

S

supportpro

Active member
Joined
Nov 29, 2021
Posts
27
Hi everyone, I am having trouble updating a Server 2019.

Dism /Online /Cleanup-Image /ScanHealth is ok
sfc /scannow stop at 5 or 10%

I have a little error at the end of the CBS.log which worries me a little

Does anyone have an idea of where to start?

Thanks :)
 

Attachments

I managed to go further with sfc 78%, but stop and :

Code: 
2024-02-15 11:30:08, Info                  CSI    0000a980 [SR] Verify complete
2024-02-15 11:30:08, Info                  CSI    0000a981 [SR] Verifying 100 components
2024-02-15 11:30:08, Info                  CSI    0000a982 [SR] Beginning Verify and Repair transaction
2024-02-15 11:30:09, Error                 CSI    0000a983@2024/2/15:10:30:09.655 (F) onecore\base\wcp\componentstore\deltastore.cpp(3065): Error STATUS_INVALID_PARAMETER originated in function ComponentStore::CRawStoreLayout::DecompressFile expression: Parameter check failed
[gle=0x80004005]
2024-02-15 11:30:09, Info                  CBS    Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]
2024-02-15 11:30:09, Info                  CBS    Could not get file name for current session file logging [HRESULT = 0x80004003 - E_POINTER]
2024-02-15 11:30:09, Info                  CBS    Added C:\Windows\Logs\CBS\CBS.log to WER report.
2024-02-15 11:30:09, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20240214161327.log to WER report.
2024-02-15 11:30:09, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20240214155101.log to WER report.
2024-02-15 11:30:09, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20240214123923.log to WER report.
2024-02-15 11:30:09, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20240214104323.log to WER report.
2024-02-15 11:30:09, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20240207032237.cab to WER report.
2024-02-15 11:30:09, Info                  CBS    Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-02-15 11:30:09, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-02-15 11:30:09, Info                  CBS    Not able to add SCM.EVM to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
 
Hi,

Upload your COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Hi,

Step 1. Download
6530fbb0f4101-56f31e53c97da-SFCFix.PNG
SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Please run the System File Checker and post the result. If it fails attach a new copy of the CBS log.
Code: 
SFC /Scannow
 
Please run the System File Checker again with Process Monitor running.

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Run the System File Checker.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the square (CTRL +E) on the toolbar as shown below.



4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up the LogFile.PML and upload it to WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free and provide the link.
6. Upload also a new copy of the CBS log for the time stamps.
 
Hi,

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the System File Checker and post the result. If it fails attach a new copy of the CBS log.
Code: 
SFC /Scannow
 

Attachments

1709206982178.png
sfc completed 100%, files corrupted, repaired. I haven't done anything else yet while waiting for your instructions.
 

Attachments

Great, the CBS log in clean, so please attempt to update and post the result. If it fails attach a new copy of the CBS logs.
 
And the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update again. If it fails attach a new copy of the CBS logs.
 

Attachments

Please attach a new copy of the COMPONENTS hive, it seems several RTM components are corrupted.

Upload your COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update again. If it fails attach a new copy of the CBS logs.
 

Attachments

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