I have an issue installing Windows Updates. The same 14 updates always fail.
Please see this screenshot:
http://i.imgur.com/7dA14UT.png
I've run various Fixits and also System Update Readyness Checker, also sfc /scannow, all to no avail.
I took at look at SURT's log at %systemroot%\logs\cbs\checkSUR.log and found some errors:
(I hope it's alright to post the log in a code box..? Not sure what the etiquette is here... please accept my apologies if this is not allowed)
I've tried manually installing the mentioned KB but that fails.
I've also tried copying the .cat and .mum files that have the same KB number from a working and up-to-date machine to this machine's Packages folder.
Can anyone help? Reinstalling Windows would be tricky as this machine is in a remote office thousands of miles away.
Please see this screenshot:
http://i.imgur.com/7dA14UT.png
I've run various Fixits and also System Update Readyness Checker, also sfc /scannow, all to no avail.
I took at look at SURT's log at %systemroot%\logs\cbs\checkSUR.log and found some errors:
Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-02-02 19:29
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2598845_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2598845_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.cat
Checking Package Watchlist
(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~0.0.0.0 Package_1_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
Checking Component Watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_0.0.0.0_none_20e819a73171d145 Package_1_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_0.0.0.0_none_20e819a73171d145 Package_1_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_0.0.0.0_none_c4c97e237914600f Package_1_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_0.0.0.0_none_c4c97e237914600f Package_1_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
Checking Packages
Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.17667_none_bd7e2cc106540a42.manifest x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.17667_none_bd7e2cc106540a42
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.17667_none_199cc844beb17b78.manifest amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.17667_none_199cc844beb17b78
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c.manifest x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_1a12c5cbd7dd85d2.manifest amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_1a12c5cbd7dd85d2
Summary:
Seconds executed: 103
Found 13 errors
CSI Manifest All Zeros Total count: 4
CBS MUM Corrupt Total count: 2
CBS Catalog Corrupt Total count: 2
CBS Watchlist Package Missing Total count: 1
CBS Watchlist Component Missing Total count: 4
Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.17667_none_bd7e2cc106540a42.manifest
winsxs\manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.17667_none_199cc844beb17b78.manifest
winsxs\manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c.manifest
winsxs\manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_1a12c5cbd7dd85d2.manifest
servicing\packages\Package_for_KB2598845_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2598845_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2598845_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2598845_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.cat
(I hope it's alright to post the log in a code box..? Not sure what the etiquette is here... please accept my apologies if this is not allowed)
I've tried manually installing the mentioned KB but that fails.
I've also tried copying the .cat and .mum files that have the same KB number from a working and up-to-date machine to this machine's Packages folder.
Can anyone help? Reinstalling Windows would be tricky as this machine is in a remote office thousands of miles away.