• Still running Windows 7 or earlier? Support for Windows 7 ended on January 14th 2020. Please review the thread here for more details.

error code =8302

tbird

Member
Joined
May 10, 2014
Posts
12
Location
Victorville, CA
I have gateway GM5688e desktop.
When I turn it on I have to press F2 first and it goes tosetup than I press esc and hit enter
Then I get a message: unknown bios error, error code =8302,press F2 to resume
After that it loads but I have to do this every time Ireboot.
I have put a new battery in, the time and dates are correct.
Can you help?
 
This typically indicates a corrupt BIOS. This issue then becomes, how did it become corrupt? And why didn't it sort itself out when you replaced the battery (as that action resets the BIOS)? :(

I don't see any updated BIOS versions at Gateway. Otherwise, I would suggest flashing the BIOS. I think you should reset the BIOS again. Disconnect all unnecessary attached devices (drives, USB devices other than mouse and keyboard, etc.), then unplug the computer from the wall to ensure all stand-by voltages are removed. Open the side panel of the case, touch bare metal of the case interior to discharge any static in your body, then pull the CMOS battery.

If the replacement was not a new battery, go get a new one. Though rare, new batteries can be bad right out of the package so consider replacing with another new one, even if you just put in a new battery.

Do NOT touch the replacement battery with your bare fingers - skin oils promote corrosion and attract dust. I put a clean cotton sock over my hand. While inside the case, inspect for dust build-up and clean as necessary. Then inspect to ensure all cable connections are tight and secure, and cables are routed and tied back to minimize impacting the desired front-to-back flow of cool air through the case.

Then connect power and upon first boot, boot into the BIOS Setup menu. Set/check date and time again, and ensure drive boot order is correct, then "Save and Exit" to [hopefully] boot with no errors. If you do not "Save and Exit", you WILL keep getting these errors.

If that does not resolve this problem, then I fear your motherboard is failing. :( You can try flashing the BIOS again using the BIOS from the utilities disk that came with your computer, but I don't hold much hope in that, I am sorry to say.

When it does finally boot, does it see all your RAM? Any errors in Device Manager?
 
I have to wait till June 4th to get some money in order to buy a new battery, so I'm on hold till than.

Sorry about the delay in response.:huh:
No problem. As for waiting for payday, I fully understand what "too much month at the end of the money" means. ;)

That said, note these batteries are less than $2 each (less than $.65 each when bought in 5-packs). I would hate for the money to be wasted (considering you already tried swapping batteries), but at least it is not much money if it turns out not to be the problem.

But at this point, I see no other way to determine if the CMOS circuit (a part of the motherboard) is good or not, but to try another, known good battery.
 

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top